Why is my iTunes Store app not opening on my iphone?
Every time I try to get onto the iTunes Store from my phone the screen flashes white for a second then goes back to my home screen, tired resting the phone and turning it on and off but still no luck. I have also tried resetting my internet connection which doesn't seem to work either.
Make sure Settings > General > Restrictions > iTunes Store: is ON
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ITunes store will not open on my iPhone 4s after updated tin IOS 7
I downloaded the newest version of iTunes to my computer after updating my phone to IOS 7. I then synced my phone and I can no longer connect to the iTUnes store from my phone. I was able to purchase music while listening to iTunes radio but still could not connect to the store. When I try to open iTunes using the app it acts like it is going to load and then returns me to the home screen. I have tried to force close all the apps and then rebooted the phone and tried to use the iTunes app...still no luck. Also, any new songs I have purchased since the update have the wrong album artwork associated with them. For example: Scotty McCreary album has Carrie Underwood as the album artwork.
Other users have found this useful:
1.- Close the iTunes app by pressing the Home button twice, and swiping them up.
2.- Then go to Settings > Safari > Clear Cookies and Data
3.- Sign out and in using Settings > iTunes & App Store
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My iTunes Store will not open on my iphone
I'm having a problem my phone won't open my iTunes. So I can't buy music
Other users have found this useful:
1.- Close the iTunes app by pressing the Home button twice, and swiping them up.
2.- Then go to Settings > Safari > Clear Cookies and Data
3.- Sign out and in using Settings > iTunes & App Store
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Why Apple iTunes stores does not open ?
I am now located in India. Of late, Apple iTunes store is not opening. I tried rebooting, changing date settings etc., It did not work. Now, I am unable to even update some Apps. What do I do?
If iTunes will not launch - and I assume that is what you mean by "will not open" - try quitting the app completely and restart the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You said that you are in India now which I also assume means that you were using the iTunes Store in another country ... Is that correct? You will have to change the store to whatever store you bought the apps in if you want to update the apps. If iTunes will not open, the you can't change the store right now anyway.
Can you clarify a bit? -
My itunes store will not open. It is a blank, white screen when I click on it. It has not worked for months. I have installed all software updates more than once during this time and there is still no change. I am using Mac OSX version 10.6.8 and itunes version 11.1.5. I have tried every solution I can find on the internet. Please help!
Hi Abeaze,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
HT203163 itunes store will not open
Itunes store will not open/can't access the store, yet computer is authorized. why?
Hi Liafromtx,
I understand that you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M. -
ITunes Store app not responding?
iTunes Store app not responding?
When attempting to open the iTunes Store app, pre installed, ... all happening is a short glimpse/flash ... and then nothing?
Any suggestions ... very annoying!
BrgdsWhen attempting to connect earleir the same thing was happening to me, but I got through a little bit ago.
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My iTunes store will not open any suggestions?
My iTunes store will not open any suggestions?
It does the same thing to my App Store :/ Have you solved your reason yet?
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On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Itunes store will not open with AVG Family filter installed
Itunes store will not open with AVG family filter installed
A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
Regards. -
I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XPYeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?
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My iTunes store will not open and I cannot figure out what is wrong
Hey timberwind,
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Welcome to Apple Support Communities!
Take care,
Delgadoh -
HT3951 My iTunes Store will not open on my MacBook
My iTunes Store will not open on my MacBook help
Hello there, phillipjonston90.
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS. my itunes version is updated and my mc version is also updated
my question is: how can i make itues store to work? how can i go back to the previous version of ios?Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.
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