Why is my mac book running so slowly

why is my mac book running so slowly

First, back up all data immediately, as your boot drive may be failing.
Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Similar Messages

  • Why is my mac book running slow and what can I do to fix it

    why is my mac book running slow and what can I do to fix it

    Which model MacBook Pro do you have (e.g., “15-inch Late 2011”) and which version of OS X are you running?
    Clinton

  • Why is my Mac book running so hot all of the sudden?

    Why is my Mac book running so hot all of the sudden?
    4 MB Mountainlion

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

  • Why is my mac mini running so slowly

    My mac mini has been running great until yesterday when it started running very very slowly. Any program whether on the internet or on the mac mini i run takes 10 times as long to load , any keystroke i make is delayed in appearing on the screen.
    I ran etrecheck which highlighted the system launch daemons. I am not sure what to do with this information or if this may even be the problem.
    Please let me know if you have any suggestions.
    Problem description:
    my mac mini is running very slowly
    EtreCheck version: 2.0.11 (98)
    Report generated November 15, 2014 at 2:01:12 PM EST
    Hardware Information: ℹ️
      Mac mini (Late 2012) (Verified)
      Mac mini - model: Macmini6,1
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      V223W 1680 x 1050 @ 60 Hz
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 1:13:48
    Disk Information: ℹ️
      APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (438.37 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      HGST G-Drive Mobile USB 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      G-DRIVE mobile USB (disk1s2) <not mounted> : 999.86 GB
      HP Deskjet 6500
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.plantronics.driver.PlantronicsDriverShield (4.3 - SDK 10.8) Support
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AOSNotificationOSX.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.3.1.3   - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 537 - SDK 10.9
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Auto backup: YES
      Destinations:
      G-DRIVE mobile USB [Local]
      Total size: 999.86 GB
      Total number of backups: 39
      Oldest backup: 2014-07-20 20:16:50 +0000
      Last backup: 2014-11-15 17:57:32 +0000
      Size of backup disk: Excellent
      Backup size 999.86 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          2% socketfilterfw
          1% WindowServer
          1% Messages
          1% ps
          0% Safari
    Top Processes by Memory: ℹ️
      36 MB com.apple.WebKit.WebContent
      15 MB Dropbox
      14 MB Mail
      14 MB Safari
      14 MB com.apple.internetaccounts
    Virtual Memory Information: ℹ️
      2 MB Free RAM
      343 MB Active RAM
      342 MB Inactive RAM
      860 MB Wired RAM
      1.04 GB Page-ins
      141 MB Page-outs

    If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

  • Why is my mac book running so slow?

    I noticed that my mac book was running slower than normal. I had recently downloaded alot of HD video off my video camera so I had thought that was the reason. I installed a new 250 gb hard drive and upgraded to 2 gb of ram and it did not improve at all. It takes a while to load a page using safari, sometimes it freezes and I need to restart. My imac that is connecting to the same network runs super fast so it's not the connection.
    Any Idea's?

    Open the Activity Monitor application and watch what applications use your CPU while you're doing things with your Mac. Look for any application that's sucking up resources.

  • Why my mac book running slowly when i see the movie online?

    why my mac book running slowly when i see the movie online?
    Many time i hv seen tht whn i start it n in few mins it shows me the colored corsor as its working hard....

    Go to System Preferences > Displays > use the underscan slider to adjust picture size on the TV.

  • Mac book running slow I tried etresoft but not sure how to inturpret the resultsmac book running slow I tried etresoft but not sure how to inturpret the result

    mac book running slow I tried etresoft but not sure how to inturpret the results any help would be so awesome, thank you
    Problem description:
    Computer started running very slowly, when I type there is a delay and internet connection is very slow although it is not the wifi connection because it is running well on all other computers, phones, ect.
    EtreCheck version: 2.1.8 (121)
    Report generated March 28, 2015 12:02:27 PM HST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 640
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 24 days 0:56:6
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.45 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [unknown]    com.Affinegy.InstaLANd.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Spotify    Application  (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
        AdobePDFViewer: Version: 10.1.3 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    iTunes
             5%    ReportCrash
             2%    WindowServer
             1%    Microsoft PowerPoint
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        241 MB    Google Chrome
        137 MB    Google Chrome Helper
        107 MB    Microsoft PowerPoint
        103 MB    Dropbox
        94 MB    mds
    Virtual Memory Information: ℹ️
        440 MB    Free RAM
        2.27 GB    Active RAM
        536 MB    Inactive RAM
        1.05 GB    Wired RAM
        8.03 GB    Page-ins
        908 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 12:01:57 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
        Mar 28, 2015, 12:01:36 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
        Mar 28, 2015, 12:01:36 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120136_[redacted].crash
        Mar 28, 2015, 12:01:25 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
        Mar 28, 2015, 12:01:14 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
        Mar 28, 2015, 12:01:14 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120114_[redacted].crash
        Mar 28, 2015, 12:00:31 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:20 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120020_[redacted].crash
        Mar 28, 2015, 12:00:10 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
        Mar 28, 2015, 12:00:10 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120010_[redacted].crash
        Mar 28, 2015, 11:59:59 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
        Mar 28, 2015, 11:59:47 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
        Mar 28, 2015, 11:59:38 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash
        Mar 28, 2015, 11:59:29 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
        Mar 28, 2015, 11:59:20 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
        Mar 28, 2015, 11:59:09 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
        Mar 28, 2015, 11:59:09 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115909_[redacted].crash
        Mar 28, 2015, 11:58:57 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
        Mar 28, 2015, 11:58:57 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115857_[redacted].crash
        Mar 28, 2015, 11:58:45 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115845_[redacted].crash
        Mar 28, 2015, 12:01:45 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
        Mar 28, 2015, 12:01:45 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120145_[redacted].crash
        Mar 28, 2015, 12:01:03 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
        Mar 28, 2015, 12:00:54 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
        Mar 28, 2015, 12:00:54 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120054_[redacted].crash
        Mar 28, 2015, 12:00:42 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
        Mar 28, 2015, 12:00:42 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120042_[redacted].crash
        Mar 28, 2015, 11:59:47 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115947_[redacted].crash
        Mar 28, 2015, 11:59:29 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115929_[redacted].crash
        Mar 28, 2015, 11:59:20 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115920_[redacted].crash
        Mar 28, 2015, 12:02:18 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120218_[redacted].crash
        Mar 28, 2015, 12:02:06 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
        Mar 28, 2015, 12:02:06 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120206_[redacted].crash
        Mar 28, 2015, 12:01:57 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120157_[redacted].crash
        Mar 28, 2015, 12:01:25 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120125_[redacted].crash
        Mar 28, 2015, 12:01:03 PM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-120103_[redacted].crash
        Mar 28, 2015, 12:00:31 PM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-120031_[redacted].crash
        Mar 28, 2015, 11:59:59 AM    /Library/Logs/CrashReporter/Belkin Router Monitor & Setup_2015-03-28-115959_[redacted].crash
        Mar 28, 2015, 11:59:38 AM    /Library/Logs/DiagnosticReports/Belkin Router Monitor & Setup_2015-03-28-115938_[redacted].crash

    Update your Belkin router software along with Affinegy software.

  • WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK Y

    WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU

    Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say.  It will shut down if it gets too hot, but that's not a normal occurrence.  I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
    First thing I would try to do is reset the SMC.  If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
    If a fresh system doesn't help, you'll need to get it checked out by Apple.
    Edit: Oh, and sig is absolutely right...  please don't post in all caps!  It's very irritating.

  • Why does my Mac book keep freezing? Help!

    Why does my Mac book pro keep freezing at the login screen making it impossible for me to log into my laptop?? A multi color spinning disc keeps appearing even before I am able to type in my entire password. This keeps on happening even after a hard restart.

    Hard to tell, run through this list,
    Step by Step to fix your Mac
    Step #18 can create a new Admin account on the machine, however shoud be a last resort.

  • Why is my 2009 macbook running soooooo slowly and how can I fix it?

    My 2009 macbook pro is running slowly.  By slowly I mean in everything it does, it takes a long time loading (eg. turning on, opening apps, surfing the web, streaming videos, etc.)
    I used EtreCheck to generate an overview of the state of my mac.  Below is a copy of EtreCheck's report, starting with a my description of the problem:
    Problem description:
    My mac is running SOOOO slowly.  I think it might be a RAM problem, but a lot of the processes shown in the Activity Monitor under Memory are related kernel_task.  It looks like Google uses a bunch, as well as Window Server, loginwindow, https://itunes.apple.com, all of which (less Google) are also kernel_task.
    EtreCheck version: 2.1.6 (109)
    Report generated January 27, 2015 at 4:03:48 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
      MacBook Pro - model: MacBookPro5,5
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 1035
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 2:53:9
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (109.14 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.PTUMWDrv (9.11.6) [Support]
      [loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Support]
      [not loaded] com.novatelwireless.driver.3G (3.0.7) [Support]
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) [Support]
      [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Support]
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) [Support]
      [not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) [Support]
      [not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) [Support]
      [not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Support]
      [not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7) [Support]
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
      [not loaded] com.novatelwireless.driver.3GData (3.0.7) [Support]
      /System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.PTUMWCDFree (9.11.6) [Support]
      [not loaded] com.devguru.driver.PTUMWCSP (9.11.6) [Support]
      [not loaded] com.devguru.driver.PTUMWDIAG (9.11.6) [Support]
      [not loaded] com.devguru.driver.PTUMWMdmControl (9.11.6) [Support]
      [not loaded] com.devguru.driver.PTUMWMdmData (9.11.6) [Support]
      [not loaded] com.devguru.driver.PTUMWNMEA (9.11.6) [Support]
      /System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
      [not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7) [Support]
      [not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7) [Support]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.rim.BBLaunchAgent.plist [Support]
      [running] com.rosettastone.rosettastonedaemon.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.rim.BBDaemon.plist [Support]
      [loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Support]
      [loaded] com.timesoftware.timemachineeditor.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 140.06 GB
      Destinations:
      Time Capsule [Network]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 140.06 GB X 3)
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% sysmond
          0% ps
          0% BBLaunchAgent
          0% AppleSpell
    Top Processes by Memory: ℹ️
      159 MB Google Chrome
      129 MB com.apple.WebKit.WebContent
      116 MB Finder
      112 MB mds_stores
      86 MB WindowServer
    Virtual Memory Information: ℹ️
      76 MB Free RAM
      1.34 GB Active RAM
      1.28 GB Inactive RAM
      646 MB Wired RAM
      6.28 GB Page-ins
      916 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 27, 2015, 01:11:22 PM Self test - passed
      Jan 25, 2015, 07:33:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit_2015-01-25-193326_ [redacted].crash
      Jan 24, 2015, 07:53:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-01-24-195354_[redacted].crash

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take an action that is slower than you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
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  • I have mac book air os x 10.8.2  i create a photo library on iPhoto and i moved it to my time capsule disk now i try to access  library from my wife mac book running on mac os x 10.5.8 i always receive library locked on locked disk

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    Unless you can set the Time Capsule's drive to have it's ownership ignored
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    OT

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    EtreCheck version: 2.1.8 (121)
    Report generated 1 January 2013 01:13:24 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
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        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 606
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:19:36
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (178.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPhone
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.13) [Click for support]
        [not loaded]    com.novatelwireless.kext.wwan (3.0.15) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.31.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.22.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
            /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.3GData (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.15) [Click for support]
        [not loaded]    com.novatelwireless.driver.NWVBE (3.0.15) [Click for support]
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    cn.com.zte.usbswapper.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.ncp-e.ncpmon.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    cn.com.zte.PPPMonitor.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [unknown]    com.ncp-e.vpn.service.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [loaded]    com.sierrawireless.SWoCTool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.akamai.client.plist [Click for support]
        [failed]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    com.zeobit.MacKeeper.Helper [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mobile Connection Manager    UNKNOWN  (missing value)
        Spotify    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 11.5.2r602 [Click for support]
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        OfficeLiveBrowserPlugin: Version: 12.2.3 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        fbplugin_1_0_3: Version: Unknown [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        SiteAdvisor
        Photo-zoom V10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             7%    mdworker
             5%    WindowServer
             1%    coreservicesd
             0%    BBLaunchAgent
             0%    firefox
    Top Processes by Memory: ℹ️
        417 MB    firefox
        103 MB    mds_stores
        73 MB    ocspd
        56 MB    Dropbox
        46 MB    mds
    Virtual Memory Information: ℹ️
        1.31 GB    Free RAM
        1.68 GB    Active RAM
        613 MB    Inactive RAM
        682 MB    Wired RAM
        506 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 11, 2015, 07:24:21 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-11-192421_[redacted].panic [Click for details]
        Mar 11, 2015, 07:04:13 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-11-070413_[redacted].crash
        Mar 5, 2015, 06:19:08 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-181908_[redacted].crash
        Mar 5, 2015, 08:02:38 AM    /Library/Logs/DiagnosticReports/coreaudiod_2015-03-05-080238_[redacted].crash
        Feb 24, 2015, 07:15:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-24-19 1531_[redacted].crash
        Feb 19, 2015, 11:04:52 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-19-110452_[redacted].hang
        Feb 18, 2015, 06:28:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-18-18 2856_[redacted].crash
        Feb 18, 2015, 01:05:20 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-18-130520_[redacted].crash
        Feb 17, 2015, 09:53:34 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-17-215334_[redacted].crash
        Feb 16, 2015, 04:04:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-16 0431_[redacted].crash
        Feb 16, 2015, 03:46:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 4638_[redacted].crash
        Feb 16, 2015, 03:15:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 1525_[redacted].crash
        Feb 16, 2015, 03:00:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-15 0018_[redacted].crash
        Feb 16, 2015, 02:32:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-14 3231_[redacted].crash
        Feb 16, 2015, 01:41:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4138_[redacted].crash
        Feb 16, 2015, 01:40:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 4012_[redacted].crash
        Feb 16, 2015, 01:40:11 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-134011_[redacted].hang
        Feb 16, 2015, 01:24:31 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-132431_[redacted].hang
        Feb 16, 2015, 01:24:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2429_[redacted].crash
        Feb 16, 2015, 01:20:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 2026_[redacted].crash
        Feb 16, 2015, 01:20:17 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-132017_[redacted].hang
        Feb 16, 2015, 01:09:03 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-130903_[redacted].hang
        Feb 16, 2015, 01:05:33 PM    /Library/Logs/DiagnosticReports/firefox_2015-02-16-130533_[redacted].hang
        Feb 16, 2015, 01:05:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-13 0518_[redacted].crash
        Feb 16, 2015, 12:26:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-12 2616_[redacted].crash
        Feb 16, 2015, 11:07:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-16-11 0703_[redacted].crash
        Feb 15, 2015, 08:20:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 2026_[redacted].crash
        Feb 15, 2015, 08:05:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-15-20 0500_[redacted].crash
        Feb 13, 2015, 06:36:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-18 3658_[redacted].crash
        Feb 13, 2015, 02:43:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-14 4323_[redacted].crash
        Feb 13, 2015, 01:54:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 5403_[redacted].crash
        Feb 13, 2015, 01:28:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 2816_[redacted].crash
        Feb 13, 2015, 01:19:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-13-13 1944_[redacted].crash
        Feb 13, 2015, 12:48:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004814_[redacted].crash
        Feb 13, 2015, 12:48:02 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/McAfee LiveSafe - Internet Security_2015-02-13-004802_[redacted].crash
        Feb 12, 2015, 01:28:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2825_[redacted].crash
        Feb 12, 2015, 01:22:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 2248_[redacted].crash
        Feb 12, 2015, 01:16:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1651_[redacted].crash
        Feb 12, 2015, 01:12:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-12-13 1207_[redacted].crash
        Feb 11, 2015, 08:17:20 PM    /Library/Logs/DiagnosticReports/iMovie_2015-02-11-201720_[redacted].hang
        Feb 11, 2015, 06:16:12 PM    /Library/Logs/DiagnosticReports/fmpd_2015-02-11-181612_[redacted].crash
        Feb 11, 2015, 04:38:18 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-02-11-16 3818_[redacted].crash
        Feb 9, 2015, 09:15:21 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-02-09-211521_[redacted].crash
        Jan 1, 2013, 12:52:21 AM    Self test - passed

    You have at least 4 different mobile phone software installed.  Rid the MBP of the ones you do not hjave anymore, especially the Blackberry (assuming you no longer have one).  Also rid the MBP of Mackeeper, you do not need it and it is notorious for slowing down a Mac.
    Ciao.

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    It would be nice if you could include a kernel panic log to verify that your problem is...
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                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
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             com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
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    Good luck,
    Clinton

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