Why is my Mac ejecting any DVD or not reading CDs?

I been looking for a couple hours how to fix this problem. I been reading blogs and follow the instructions but nothing has worked so far. My CD player is not accepting any DVD... it keeps ejecting them. I have contacted apple but they are asking to purchase a plan?? It's just a support questions so I'm not sure why they do that. Does anybody know how to solve this problem and how to get support from Apple without paying?

okay-Apple will give you up to 90 days free (I think) then after that, you have to buy AppleCare, which is worth it for a mac pro. You could try repairing permissions, using Onyx or TechTool Pro which might help-then again, the drive itself might be bad. A can of compressed air may be helpful for cleaning the lens. Perhaps your user account might be bad, but that's just a long-shot guess.
Please give us more info about your Mac Pro including OS and we can help you better
thanks
John B

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Why is my Mac ejecting any DVD or not reading CDs?

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