Why is my mac not 'seeing' my iPhone?

I've gone through the steps of checking if I have the latest iTunes, (I do), restarting iPhone, restarting iMac, and still don't see it come up on my desktop. Have just purchased "Phone to Mac" to try get easier access to photos and tunes on my phone, but even that doesn't recognise that my iPhone is plugged in (directly from the usb on my mac).

See http://support.apple.com/kb/TS1591.

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    <Edited By Host>

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