Why is my MacBook Air muted?

I can't hear anything when I play songs or videos or anything. I didn't even press the mute button and my volume is maximum. I can't even hear anything when my earphones are on. Why???
Thanks

Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
1. Set the default startup disk.
2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
3. Reset the System Management Controller.
4. Reset the PRAM.
5. Reset the printing system.

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