Why is my macbook freezing?

I have a macbook pro with 10.8.5. It constantly freezes, and I have to restart it constantly. For all the money that i paid for this laptop, it should never freeze.. please help. what can i do to fix this problem without having to go to the store since apple likes to mac its stores available in certain parts of a state..

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after  you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Similar Messages

  • Why my new macbook freezes?

    It's exactly the 5th times that my new macbook freezes! I don't understand why! The screen remains like a screenshot, it's all blocked! And I can't do anything eccept force shoutdown by holding pressed the shutdown button!
    I don't understand if it's an hardware or software problem. I copied the system.log of the last freeze, so I paste it here, hoping you'll help me
    system.log:
    Descrizione: Resoconto eventi sistema
    Dimensione: 236 KB
    Ultima modifica: 12/03/09 22:47
    Posizione: /var/log/system.log
    Contenuto recente: ...
    Mar 12 22:29:03 macbook-di-giuseppe kernel[0]: hibernatewriteimage done(0)
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    Mar 12 22:29:03 macbook-di-giuseppe kernel[0]: Wake reason = EC LID0
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    Mar 12 22:29:03 macbook-di-giuseppe kernel[0]: Previous Sleep Cause: 5
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    Mar 12 22:29:03 macbook-di-giuseppe kernel[0]: NVEthernet::mediaChanged - Link Down
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    Mar 12 22:29:11 macbook-di-giuseppe kernel[0]: WLCE_COUNTRY_CODECHANGED
    Mar 12 22:29:11 macbook-di-giuseppe kernel[0]: en1: 802.11d country code set to 'GB'.
    Mar 12 22:29:11 macbook-di-giuseppe kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 40 48 56 64 104 112 120 128 136 36 44 52 60 100
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    Mar 12 22:29:16 macbook-di-giuseppe SoftwareUpdateCheck[1067]: Checking for updates
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    Mar 12 22:46:28 localhost rpc.statd[17]: statd.notify - no notifications needed
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    Mar 12 22:46:30 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
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    Mar 12 22:46:30 localhost kernel[0]: MAC Framework successfully initialized
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    Mar 12 22:46:57 macbook-di-giuseppe loginwindow[22]: Login Window - Returned from Security Agent
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    Message was edited by: Messia

    Boot (hold shift key down) and run in Safe Mode for awhile. See what happens.
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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  • HT1338 why is my macbook freezing when i use youtube and how can i fix it

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    KaiDonald wrote:
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  • HT1338 why sometime my MacBook Pro freeze ?

    Why sometime my MacBook Pro freze?

    You are goingto need to provide more information for anyone to help you. Explain how and when things are freezing in as much detail as possible and someone might be able to narrow down the problem.

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