Why is my macbook pro 11 13inch frezzing and fans goin wild?

kinda scared cos i just go it and it has frozen a couple of times and the only thing it works is tryin to restarting it. will this be solved after lion bein installed or is it a factory problem?

Hi c,
There are many potential causes. Given that you are still under the one year Apple hardware warranty, why not work through this with Apple? If it turns out to be hardware, you'll need to go through this anyway.

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    Process:         storeagent [141]
    Path:            /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
    Identifier:      storeagent
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [113]
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    Report Version:  9
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    Exception Codes: 0x000000000000000d, 0x0000000000000000
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    -->
        __TEXT                 0000000106655000-00000001066b2000 [  372K] r-x/rwx SM=COW  /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
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    objc_msgSend() selector name: release
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    0   libobjc.A.dylib                         0x00007fff95064e96 objc_msgSend + 22
    1   libobjc.A.dylib                         0x00007fff9506a03c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
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    4   storeagent                              0x0000000106656847 0x106655000 + 6215
    5   storeagent                              0x00000001066563f8 0x106655000 + 5112
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    0   libsystem_kernel.dylib                  0x00007fff94bb57e6 kevent + 10
    1   libdispatch.dylib                       0x00007fff895f55be _dispatch_mgr_invoke + 923
    2   libdispatch.dylib                       0x00007fff895f414e _dispatch_mgr_thread + 54
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    0   libsystem_kernel.dylib                  0x00007fff94bb5192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8ca0c594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8ca0db85 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff94bb5192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8ca0c594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8ca0db85 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x000000008db74ae0  rbx: 0x00007f98f4043038  rcx: 0x00007f98f4043188  rdx: 0x00000000a1a1a1a1
      rdi: 0x00007f98f500d540  rsi: 0x00007fff8db74ae0  rbp: 0x00007fff66254b50  rsp: 0x00007fff66254700
       r8: 0x0000000000000000   r9: 0x00007f98f5009a80  r10: 0x726f7463656c6573  r11: 0x00007fff89aa9cb4
      r12: 0x00007f98f4043000  r13: 0x000000000000000d  r14: 0x00007f98f4043000  r15: 0xa3a3a3a3a3a3a3a3
      rip: 0x00007fff95064e96  rfl: 0x0000000000010246  cr2: 0x00007fff7a590e70
    Logical CPU: 3
    Binary Images:
           0x106655000 -        0x1066b1fff  storeagent (??? - ???) <44BEA692-3911-34E9-A2A5-BE59110D86D7> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
           0x1066e1000 -        0x10680efef  com.apple.CommerceKit (1.0 - 93.3) <50422F22-A0F7-3326-B714-AF8384B62805> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        0x7fff66255000 -     0x7fff66289baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff89041000 -     0x7fff89067ff7  com.apple.framework.familycontrols (3.0 - 300) <DC06CF3A-2F10-3867-9498-CADAE30D0CE4> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff890c2000 -     0x7fff89162fff  com.apple.LaunchServices (480.27.1 - 480.27.1) <4DC96C1E-6FDE-305E-9718-E4C5C1341F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff89163000 -     0x7fff8916eff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
        0x7fff8916f000 -     0x7fff891bdfff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
        0x7fff891be000 -     0x7fff89431fff  com.apple.CoreImage (7.93 - 1.0.1) <0B7D855E-A2B6-3C14-A242-2CF2165C6E7E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff89432000 -     0x7fff89484ff7  libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
        0x7fff89485000 -     0x7fff895defff  com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff895e5000 -     0x7fff895f1fff  com.apple.DirectoryService.Framework (10.7 - 146) <BB0240B0-69F7-38FA-A8D8-9C0079F8613F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff895f2000 -     0x7fff89600fff  libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
        0x7fff89601000 -     0x7fff896fbff7  com.apple.DiskImagesFramework (10.7.3 - 331.3) <57A7E46A-5AA4-37FF-B19C-5337CCBCA0CA> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff89734000 -     0x7fff89746ff7  libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
        0x7fff8975b000 -     0x7fff897f1ff7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff897fc000 -     0x7fff89807ff7  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
        0x7fff89808000 -     0x7fff89812ff7  liblaunch.dylib (392.18.0 - compatibility 1.0.0) <39EF04F2-7F0C-3435-B785-BF283727FFBD> /usr/lib/system/liblaunch.dylib
        0x7fff89813000 -     0x7fff89818fff  com.apple.OpenDirectory (10.7 - 146) <91A87249-6A2F-3F89-A8DE-0E95C0B54A3A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff89819000 -     0x7fff89926fff  libJP2.dylib (??? - ???) <F2B34A61-75F0-3BFE-A309-EE0DF4AF9E37> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff89927000 -     0x7fff89afbfff  com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff89afc000 -     0x7fff89e18ff7  com.apple.CoreServices.CarbonCore (960.20 - 960.20) <C45CA09E-8867-3D67-BB2E-48D2E6B0D78C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
        0x7fff89fa4000 -     0x7fff89fe2fff  com.apple.bom (11.0 - 183) <841FA160-A37A-368D-B14E-27AA9DD1AEDA> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
        0x7fff8a048000 -     0x7fff8a066fff  com.apple.DistributionKit (600 - 686.3) <FBED0953-BC04-3352-9D83-722FA5B7573E> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
        0x7fff8a44a000 -     0x7fff8a483fe7  libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
        0x7fff8a6d3000 -     0x7fff8a6feff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
        0x7fff8a6ff000 -     0x7fff8a70dfff  com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff8a70e000 -     0x7fff8a74dfff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8a7e1000 -     0x7fff8a87bff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff8a87c000 -     0x7fff8a881ff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
        0x7fff8a882000 -     0x7fff8a8f2fff  com.apple.datadetectorscore (3.0 - 179.4) <B4C6417F-296C-31C1-BB94-980BFCDC9175> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff8a8f3000 -     0x7fff8adbafff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff8adbb000 -     0x7fff8addffff  com.apple.RemoteViewServices (1.3 - 44) <21D7A0E7-6699-37AB-AE6C-BF69AF3D61C2> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
        0x7fff8ae53000 -     0x7fff8aeaeff7  com.apple.HIServices (1.11 - ???) <DE8FA7FA-0A41-35D9-8473-5104F81DA934> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff8aecf000 -     0x7fff8aed5fff  IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
        0x7fff8aed6000 -     0x7fff8aed7ff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
        0x7fff8b0a7000 -     0x7fff8b0e9ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
        0x7fff8b665000 -     0x7fff8bc49fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff8bc4a000 -     0x7fff8bd63fff  com.apple.DesktopServices (1.6.2 - 1.6.2) <6B83172E-F539-3AF8-A76D-1F9EA357B076> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
        0x7fff8bd64000 -     0x7fff8bd6ffff  com.apple.CommonAuth (2.1 - 2.0) <272CB600-6DA8-3952-97C0-5DC594DCA024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff8bd70000 -     0x7fff8be37ff7  com.apple.ColorSync (4.7.1 - 4.7.1) <EA74B067-9916-341A-9C68-6165A4656042> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff8be48000 -     0x7fff8be48fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff8c1a4000 -     0x7fff8c227fef  com.apple.Metadata (10.7.0 - 627.28) <1C14033A-69C9-3757-B24D-5583AEAC2CBA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff8c228000 -     0x7fff8c26eff7  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <01DD0773-236C-3AC3-B43B-07911F458767> /usr/lib/libcurl.4.dylib
        0x7fff8c758000 -     0x7fff8c7e9ff7  com.apple.PackageKit (2.0.2 - 169) <06B68AF6-038E-3634-82F6-84B90CCCCFE9> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff8c7ea000 -     0x7fff8c801fff  com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
        0x7fff8c90f000 -     0x7fff8c913fff  libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
        0x7fff8c930000 -     0x7fff8c936fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff8c937000 -     0x7fff8c9bbff7  com.apple.ApplicationServices.ATS (317.5.0 - ???) <C2B254F0-6ED8-3313-9CFC-9ACD519C8A9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff8c9bc000 -     0x7fff8ca99fef  libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
        0x7fff8d241000 -     0x7fff8d253ff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
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        0x7fff94f4b000 -     0x7fff94f7bfff  com.apple.framework.Admin (11.0 - 11.0) <D7C96057-01E2-3D78-B0FF-23976D585408> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
        0x7fff94f7c000 -     0x7fff9505afff  com.apple.DiscRecording (6.0.3 - 6030.4.1) <8DB1BDDD-F066-3E8B-B416-11DF712C6A1E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
        0x7fff9505b000 -     0x7fff9513fe5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
        0x7fff95140000 -     0x7fff95141ff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
        0x7fff9514a000 -     0x7fff9518aff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <29DE948E-38C4-3CC5-B528-40C691380607> /usr/lib/libcups.2.dylib
        0x7fff9518b000 -     0x7fff951affff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff951b0000 -     0x7fff951f4ff7  com.apple.MediaKit (12 - 589) <7CFF29BF-D907-3593-B338-0BB48643B2A8> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff952f7000 -     0x7fff9530aff7  libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
        0x7fff9530b000 -     0x7fff9540dff7  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
        0x7fff954d5000 -     0x7fff955e1fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff955e2000 -     0x7fff955e9fff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
        0x7fff955ea000 -     0x7fff955effff  libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
        0x7fff955f0000 -     0x7fff955f3fff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff955f4000 -     0x7fff955f4fff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff95a15000 -     0x7fff95d2eff7  com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff95d2f000 -     0x7fff95d3eff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
        0x7fff95d3f000 -     0x7fff95d3ffff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
        0x7fff95d4e000 -     0x7fff95d53fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
        0x7fff95d54000 -     0x7fff95d56fff  libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff95d57000 -     0x7fff95d91fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
        0x7fff95d92000 -     0x7fff95df4ff7  com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff95df5000 -     0x7fff95e0afff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff95e26000 -     0x7fff95f08fff  com.apple.CoreServices.OSServices (478.37 - 478.37) <1DAC695E-0D0F-3AE2-974F-A173E69E67CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff95f09000 -     0x7fff95f39ff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 141
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=149.9M resident=106.2M(71%) swapped_out_or_unallocated=43.8M(29%)
    Writable regions: Total=51.8M written=1504K(3%) resident=1988K(4%) swapped_out=0K(0%) unallocated=49.9M(96%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             41.6M
    MALLOC guard page                    48K
    SQLite page cache                    96K
    STACK GUARD                        56.0M
    Stack                              9752K
    VM_ALLOCATE                          48K
    __CI_BITMAP                          80K
    __DATA                             12.8M
    __IMAGE                             528K
    __LINKEDIT                         47.9M
    __TEXT                            102.0M
    __UNICODE                           544K
    mapped file                        15.6M
    shared memory                        16K
    ===========                      =======
    TOTAL                             286.9M

  • Why is my Macbook Pro so slow and sluggish?

    I have done a system reset yet whenever I am doing anything - sending to print, word processing, etc, the processing symbol comes up and I have to wait at least 10 seconds or more for it to stop. This is happening all the time. What can I do?

    EtreCheck version: 1.9.15 (52)
    Report generated 9 October 2014 22:28:36 BST
    Hardware Information: ?
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.5 (13F34) - Uptime: 8 days 15:29:53
    Disk Information: ?
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (318.66 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
      [not loaded] com.tectona.driver.PL2303 (1.3.0) Support
    Problem System Launch Daemons: ?
      [failed] com.apple.printtool.daemon.plist
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.smarttech.boardservice.plist Support
      [running] com.smarttech.floatingtools.plist Support
      [running] com.smarttech.ink.plist Support
      [running] com.smarttech.SBWDKService.plist Support
      [running] com.smarttech.smartnotification.plist Support
      [running] com.smarttech.systemtrayicon.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [not loaded] com.amazon.cloud-player.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      AdobeResourceSynchronizer
      Sony Ericsson Bridge Helper
    Internet Plug-ins: ?
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 10.1.9 Support
      AdobePDFViewer: Version: 10.1.9 Support
      CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ?
      Searchme-2
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      Google Earth Web Plug-in: Version: 7.1 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
      SMART Board  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 464.96 GB Disk used: 168.18 GB
      Destinations:
      Seagate Expansion Drive [Local] (Last used)
      Total size: 2 TB
      Total number of backups: 1
      Oldest backup: 2014-09-25 21:04:22 +0000
      Last backup: 2014-09-25 21:04:22 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 464.96 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% WindowServer
          2% Google Chrome
          1% DashboardClient
          1% SMARTBoardService
          1% launchservicesd
    Top Processes by Memory: ?
      102 MB Microsoft Word
      96 MB Google Chrome Helper
      78 MB Finder
      78 MB Google Chrome
      74 MB systemstats
    Virtual Memory Information: ?
      24 MB Free RAM
      603 MB Active RAM
      590 MB Inactive RAM
      1.05 GB Wired RAM
      79.62 GB Page-ins
      499 MB Page-outs

  • Why is my macbook pro freezing up and running slooow?

    This is information i gleaned from EtreCheck
    Hardware Information:
              MacBook Pro (15-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
              AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:14:8
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 749.3 GB (354.39 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. iPhone
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.fitbit.fitbitd.plist 3rd-Party support link
              [System] com.livescribe.PenCommService.plist 3rd-Party support link
              [System] com.sierrawireless.SierraReset.plist 3rd-Party support link
              [System] com.sierrawireless.SWoCMon.plist 3rd-Party support link
              [System] com.smithmicro.vzwwirelessd.plist 3rd-Party support link
              [System] com.sonos.smbbump.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              MacOS
              iTunesHelper
              vzwwirelessd
              Safari
              AdobeResourceSynchronizer
    Internet Plug-ins:
              LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              WebEx64: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Epson Printer Utility 4:          Version: 9.17 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Garmin MapManager:          Version: 3.0.1 - SDK 10.5 3rd-Party support link
              Garmin MapInstall:          Version: 4.0.2 - SDK 10.5 3rd-Party support link
              Livescribe Desktop:          Version: 2.8.3 - SDK 10.5 3rd-Party support link
              mSecure:          Version: 3.1.1 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 697.84 GB Disk used: 367.78 GB
              Destinations:
                        G-DRIVE mobile [Local] (Last used)
                        Total size: 698.32 GB
                        Total number of backups: 2
                        Oldest backup: 2012-09-27 01:33:18 +0000
                        Last backup: 2013-03-24 21:43:36 +0000
                        Size of backup disk: Too small
                                  Backup size 698.32 GB < (Disk used 367.78 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
              /sbin excluded from backup!
              /usr excluded from backup!
              /System excluded from backup!
              /bin excluded from backup!
              /private excluded from backup!
              /Library excluded from backup!
              /Applications excluded from backup!
    Top Processes by CPU:
                  17%          repair_packages
                   4%          WindowServer
                   2%          Disk Utility
                   1%          EtreCheck
                   0%          diskmanagementd
    Top Processes by Memory:
              519 MB          repair_packages
              147 MB          Safari
              115 MB          rapportd
              106 MB          loginwindow
              106 MB          com.apple.IconServicesAgent
    Virtual Memory Information:
              3.64 GB          Free RAM
              2.90 GB          Active RAM
              178 MB          Inactive RAM
              1.28 GB          Wired RAM
              484 MB          Page-ins
              0 B          Page-outs

    Start by uninstalling Trusteer Rapport according to its instructions. Verify all its components are completely eradicated, then test your Mac for operation.
    If you were running Disk Utility at the time that report was generated, wait until Disk Utility finishes.
    Do you still use a BlackBerry? Does anyone?

  • Macbook Pro Case, Display and Fan

    Hello,
    I have a Macbook Pro now about 5 months.
    Step by step i get some problems.
    1.) On the left side of the case, were normally my left hand is, i get some kind of "corrosion?"
    2.) My left fan make very strange crackling noise, it seems to die soon (its not the usual whining, there are really strange and loud noises (like nut cracking)).
    3.) My display supsension is not very stable . That means, while input of text, the display bounces.
    4.) The Macbook Pro gets unbelievable hot. Especially left from touchpad, above keyboard and near the display on the left side.
    5.) The akkumulator gets very hot too.
    These things are a little bit to much to accept.
    What can i do? I bought my Macbook Pro in Germany, but living now in moscow. Can i arrange a change here?
    Thank you very much
    Mac Book Pro   Mac OS X (10.4.6)  

    Hi there,
    the warranty is world-wide, you can take it in to an Apple centre in moscow and they will repair it for you
    Danny

  • Macbook pro heats up and fans go crazy as soon as I plug in charger, SMC reset doesnt help

    Hi all, my problem is that my 2011 MBP heats up and fans speed up (a lot) as soon as I plug the charger in. There's no other apparent reason. No heavy CPU usage at all, SMC reset did nothing at all. It only started recently and it goes away as soon as I plug the charger out. Laptop also has an SSD fitted into it. Someone please help, thanks

    sorted...

  • Hello I have a Macbook pro 13inch (2009) and I'm having problems with the HD

    I ran into some problems with my Macbook a while back, but was able to fix it with disk utilities. However I tried to turn it on today and it would get stuck at the grey screen. It would get pretty hot too. Anyway I tried to boot into safe mode but it wouldn't do it, the bar at the bottom that shows its booting into safe mode would load halfway then disappear. I went into single user mode and did the /sbin/fsck -fy command and I would eventually get "the volume macintosh HD is fine" or something like that. When I would click exit so it would boot, it would wait for a bit then show diskOs2 : media not present all across the screen and would not stop. Any ideas? I'm pretty worried for my data. Any help is appreciated.

    Have you tried disk utility from the boot disk?
    Repair Permissions / Verify - Repair Disk?

  • Dropped my Macbook Pro 13inch

    Hello,
    I dropped my macbook pro 13inch-unibody and I have a dent in the corner of my screen. it doesn't affect the actualy visual part of the screen but I would like to undent it. Also, I have some scratches on the bottom of the notebook and would like to get rid of it as well. Is there any way to do that?

    If you want to get rid of the scratches and dents you need to take it to an Apple Store or AASP and have the damaged parts replaced. It won't be inexpensive but it shouldn't cost anything for a price quote. My suggestion is to begin taking better care of it and also to get some protective covers.
    Roger

  • I just bought a Macbook Pro 13inch and the download speed is super slow! Why??

    I bought a Macbook Pro 13inch 750gb laptop and i'm trying to download the updates it say's I need and it is taking way longer than I've ever had a computer download, why is it so slow? Is something wrong with my new laptop? My frist Macbook Pro from 2007 is faster than this crap! What's up with that?
    I even have it connected through ethernet to the internet and it say's download time: 7 to 8 hours and never gets anywhere, i've been trying all day

    We recently changed our internet because it was previously too slow but this one seems even worse. It's progressively slowing down more and more.
    Example: When watching Netflix on my Wii and surfing the web via Computer the Nexflix will go down or have to reload. I'm going to have to call Centurylink because this is rediculous. Maybe it's the area our house is located? Or I hope nobody has cracked my internet and is using it without permission...
    I'm glad to know it's not my new Mac. (Because i'd have a hissy fit if it was.)
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