Why is my macbook pro freezing up and running slooow?

This is information i gleaned from EtreCheck
Hardware Information:
          MacBook Pro (15-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,2
          1 2.2 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
          AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:14:8
Disk Information:
          TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 749.3 GB (354.39 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8 
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. iPhone
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.fitbit.fitbitd.plist 3rd-Party support link
          [System] com.livescribe.PenCommService.plist 3rd-Party support link
          [System] com.sierrawireless.SierraReset.plist 3rd-Party support link
          [System] com.sierrawireless.SWoCMon.plist 3rd-Party support link
          [System] com.smithmicro.vzwwirelessd.plist 3rd-Party support link
          [System] com.sonos.smbbump.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
Launch Agents:
          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
          MacOS
          iTunesHelper
          vzwwirelessd
          Safari
          AdobeResourceSynchronizer
Internet Plug-ins:
          LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
          GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          WebEx64: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
          Flash Player  3rd-Party support link
          Flip4Mac WMV  3rd-Party support link
          Trusteer Endpoint Protection  3rd-Party support link
Bad Fonts:
          None
Old Applications:
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Epson Printer Utility 4:          Version: 9.17 - SDK 10.5 3rd-Party support link
                    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Garmin MapManager:          Version: 3.0.1 - SDK 10.5 3rd-Party support link
          Garmin MapInstall:          Version: 4.0.2 - SDK 10.5 3rd-Party support link
          Livescribe Desktop:          Version: 2.8.3 - SDK 10.5 3rd-Party support link
          mSecure:          Version: 3.1.1 - SDK 10.4 3rd-Party support link
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
          Skip System Files: NO
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 367.78 GB
          Destinations:
                    G-DRIVE mobile [Local] (Last used)
                    Total size: 698.32 GB
                    Total number of backups: 2
                    Oldest backup: 2012-09-27 01:33:18 +0000
                    Last backup: 2013-03-24 21:43:36 +0000
                    Size of backup disk: Too small
                              Backup size 698.32 GB < (Disk used 367.78 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
          /sbin excluded from backup!
          /usr excluded from backup!
          /System excluded from backup!
          /bin excluded from backup!
          /private excluded from backup!
          /Library excluded from backup!
          /Applications excluded from backup!
Top Processes by CPU:
              17%          repair_packages
               4%          WindowServer
               2%          Disk Utility
               1%          EtreCheck
               0%          diskmanagementd
Top Processes by Memory:
          519 MB          repair_packages
          147 MB          Safari
          115 MB          rapportd
          106 MB          loginwindow
          106 MB          com.apple.IconServicesAgent
Virtual Memory Information:
          3.64 GB          Free RAM
          2.90 GB          Active RAM
          178 MB          Inactive RAM
          1.28 GB          Wired RAM
          484 MB          Page-ins
          0 B          Page-outs

Start by uninstalling Trusteer Rapport according to its instructions. Verify all its components are completely eradicated, then test your Mac for operation.
If you were running Disk Utility at the time that report was generated, wait until Disk Utility finishes.
Do you still use a BlackBerry? Does anyone?

Similar Messages

  • HT1338 why sometime my MacBook Pro freeze ?

    Why sometime my MacBook Pro freze?

    You are goingto need to provide more information for anyone to help you. Explain how and when things are freezing in as much detail as possible and someone might be able to narrow down the problem.

  • Why does my macbook pro freeze when updating my iPhone to iOS 4

    when i try to uodate my iphone 4 to ios 5, my macbook pro freezes up in itunes and i cant use it. i try to close out but nothing works, it cant force quit, and it just doesnt like me. please help!

    Everyone is trying to update their iPhones. The servers get clogged. Wait several days and try to do it at an off peak time.

  • Why does my MacBook pro freeze and how do i stop it?

    Hello
    I have recently bought a new MacBook Pro, late 2011 13'' 2.4 GHz. It has started freezing alot. I don't know if it needs more RAM, a problem with the hard drive or faulty application. So I was just wondering if anyone could give me advise on how to stop it and why its happening.
    Thanks

    Is this very recent? Did you install the new Thunderbolt/Ethernet update?
    Clinton

  • 2012 Macbook Pro freezing up and giving the pinwheel all the time.

    Last week my macbook pro started freezing up whenever I am doing something.  Whether i am just surfing the web, going through my folders, or in photoshop it just starts freezing up.  When i have pandora the audio will cut in and out saying that shockwave has crashed.  I went into my activity monitor and everything seemed to be normal, no applications taking up to much memory.  Then i ran a complete hardware check and nothing was wrong.  I then reset my osx and it took almost 24 hours but didn't change everything.  Then yesterday i repaired my disk permisions and that fixed it.  For a couple hours and now i am back to having my computer freeze.  I am currently running osx 10.8.2.  Anyone have any ideas on how to fix this or should i just take it into the apple store and see if they can help?

    Here's a nice XLab article on SBBD's.
    Here's the same man's article in Macworld.
    DALE

  • Why is my Macbook Pro so slow and sluggish?

    I have done a system reset yet whenever I am doing anything - sending to print, word processing, etc, the processing symbol comes up and I have to wait at least 10 seconds or more for it to stop. This is happening all the time. What can I do?

    EtreCheck version: 1.9.15 (52)
    Report generated 9 October 2014 22:28:36 BST
    Hardware Information: ?
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.5 (13F34) - Uptime: 8 days 15:29:53
    Disk Information: ?
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (318.66 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
      [not loaded] com.tectona.driver.PL2303 (1.3.0) Support
    Problem System Launch Daemons: ?
      [failed] com.apple.printtool.daemon.plist
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.smarttech.boardservice.plist Support
      [running] com.smarttech.floatingtools.plist Support
      [running] com.smarttech.ink.plist Support
      [running] com.smarttech.SBWDKService.plist Support
      [running] com.smarttech.smartnotification.plist Support
      [running] com.smarttech.systemtrayicon.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [not loaded] com.amazon.cloud-player.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      AdobeResourceSynchronizer
      Sony Ericsson Bridge Helper
    Internet Plug-ins: ?
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 10.1.9 Support
      AdobePDFViewer: Version: 10.1.9 Support
      CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ?
      Searchme-2
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      Google Earth Web Plug-in: Version: 7.1 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
      SMART Board  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 464.96 GB Disk used: 168.18 GB
      Destinations:
      Seagate Expansion Drive [Local] (Last used)
      Total size: 2 TB
      Total number of backups: 1
      Oldest backup: 2014-09-25 21:04:22 +0000
      Last backup: 2014-09-25 21:04:22 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 464.96 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% WindowServer
          2% Google Chrome
          1% DashboardClient
          1% SMARTBoardService
          1% launchservicesd
    Top Processes by Memory: ?
      102 MB Microsoft Word
      96 MB Google Chrome Helper
      78 MB Finder
      78 MB Google Chrome
      74 MB systemstats
    Virtual Memory Information: ?
      24 MB Free RAM
      603 MB Active RAM
      590 MB Inactive RAM
      1.05 GB Wired RAM
      79.62 GB Page-ins
      499 MB Page-outs

  • Why is my MacBook Pro (2011 13 inch) running slowly?

    Problem description:
    MacBook Pro running slow
    EtreCheck version: 2.1.8 (121)
    Report generated February 2, 2015 at 6:42:16 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 425
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 32 days 6:8:56
    Disk Information: ℹ️
        TOSHIBA MK3265GSXF disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (244.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 1
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [loaded]    com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.examsoft.softest.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.lexmark.hbnlistener.plist [Click for support]
        [loaded]    com.lexmark.hostregister.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.eltima.ElmediaPlayer.daemon.plist [Click for support]
        [running]    com.examsoft.softest.service.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [not loaded]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Flash Player    UNKNOWN  (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 3.3.1.8   - SDK 10.8 [Click for support]
        VLC Plugin: Version: 1.0.5 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.12 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.12 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    ARM
             4%    WindowServer
             3%    Safari
             1%    hidd
             1%    launchservicesd
    Top Processes by Memory: ℹ️
        133 MB    Safari
        107 MB    Microsoft Word
        90 MB    com.apple.WebKit.Networking
        90 MB    WindowServer
        86 MB    Microsoft PowerPoint
    Virtual Memory Information: ℹ️
        13 MB    Free RAM
        1.35 GB    Active RAM
        1.34 GB    Inactive RAM
        1.12 GB    Wired RAM
        6.43 GB    Page-ins
        446 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 06:35:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-02-02-183524_[redact ed].crash

    Hello jasonsucoll,
    Welcome to Apple Support Communities.
    This article is a great starting point for troubleshooting the slowness issue with your MacBook Pro.
    OS X Mavericks: If your Mac runs slowly
    Ciao,
    -Jason

  • Late 2011 macbook pro getting hot and running slow, any ideas?

    In the last week my macbook pro has been getting very hot (too hot to rest on knees) and sometimes running slow.  It will often cool down after a while but the fan seems to be running more frequently as well.  Anyone have any suggestions? Thanks

      Reset SMC.     http://support.apple.com/kb/HT3964
      Choose the appropriate method.
      "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

  • MacBook Pro freezes randomly and stops audio then continues in a few seconds sometimes minutes.

    My Mac has been acting up for the past 2 days. It freezes at random times and cuts off audio as well. I've repaired disk permissions and that kind of seem to help a bit in term of how often the problem happens. Still freezes at random times. I know Chrome is notorious for causing problems with Macs. If anyone has any help as to what I may do to fix this, I'd appreciate the help. And if I should just remove chrome all once and for all.

    Do you have a lot of applications open?  Try quitting applications that you are not actively using. Run without Chrome for a bit to see if the problem is directly tied to Chrome.
    Download EtreCheck and paste results here for help troubleshooting.
    http://www.etresoft.com/etrecheck
    Run the combo updater to refresh your files.
    OS X Lion Update 10.7.5 (Client Combo) 1.91 GB
    http://support.apple.com/kb/DL1582

  • Why does my macbook pro say safari is running when it isn't? I can't download programs because of it?

    I just got this laptop. I tried to download microsoft word and then tried downloading photoshop but both said that safari needs to be closed before the software is installed. But I don't have a Safari browser open at all. I've restarted the computer- still no change. The isn't even wifi internet connection available in my house yet so i haven't even used the internet on the laptop yet.
    Please help?
    I go to college in a week and couple days and my laptop needs to work right!

    so i haven't even used the internet on the laptop yet.
    You need the internet to download.  So how did you download if you have not used the net yet?

  • Why does my MacBook Pro and Mac Pro keep freezing?

    Why does my MacBook Pro freeze?
    MacBook Pro
    2.4 GHz intel Core2 Duo
    4BB 1067 MHz DDR3
    OSX 10.6.8 Snow Leopard
    I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
    Tried safe boot several times. No help.
    Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something  - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
    Couldn't clear cache etc as couldn't get to the relevant part to do it.
    Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said  “The volume appears to be OK”. No help.
    Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
    Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
    Cheers
    Kerry

    KaiDonald wrote:
    ... does Apple products work much better with using Apple routers?
    While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
    Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
    If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

  • TS3423 why macbook pro freezes a lot for me now?

    why macbook pro freezes a lot for me now?

    I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation.  My computer did have the faulty part you linked to.  I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager.  Eventually they offered to have it sent out and have everything replaced for free of charge.  They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test.  They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
    Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above.  I've never had this experience before.  Even brand new, I got occasional crashes.  Hopefully this new trend continues.
    I do find that web browsing is still incredibly slow.  Web browsers just chug along at a slow pace, even though I have great internet speed.  Maybe I'll try just deleting my web browsers and reinstalling them...
    Anyhow, thank you for your help and knowledge Clinton.

  • My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

    My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
    I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse.  I'll be working on my computer and the thing will freeze.  When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally.  Then I try safe mood and it will then boot just fine.  But there are blue stripes on my screen.  The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes.  I haven't tried reinstalling my software because I don't have the startup discs that came with my computer.  If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed.  I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either. 
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    Please help... Thanks!

    I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them  the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

  • Why does my MacBook Pro make background music and video quieter when I am on FaceTime?

    Why does my MacBook Pro make background music and video quieter when I am on FaceTime? When my girlfriend and I are trying to watch a movie on Netflix together while on FaceTime my MacBook Pro always decreases the volume of any background sound on my computer so I can barely hear it. Is there a way to fix this? Thank you!

    Have the same issue too. Apple can you please change this annoying feature. You are making long distance relationships more difficult.
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  • My macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

    my macbook pro freezes when I use peripherals, thunderbolt, USB.... and it becomes imposible to edit HD videos, any suggestions?

    The next time you have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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