Why is my MacBook Pro running slow and running out of charge?
Hi guys,
For the past week, I have noticed that my MacBook Pro is taking significantly longer to boot up to a usable stage. It used to be mere seconds, but now it is going on a minute - from grey screen to non rainbow wheel use. Also my battery life has just plumuted. After charging it, I used to get a good few days use from 90 mins a day but now im charging it and its going to red after 2/3 hours.
I am not running any additional software, I have 100gb free on the drive and the last thing I installed was Lego Harry Potter Years 5-7 which was working fine. I also updated the software via Software Update to the latest version.
My details are below:
Mac OS X Lion - Version 10.7.3
2.3ghz i5
4gb ram with 1333 mhz ddr
Does anyone have any advice on what is the problem?
Thanks
Process: storeagent [141]
Path: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
Identifier: storeagent
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [113]
Date/Time: 2012-04-22 10:03:43.393 +0100
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000106655000-00000001066b2000 [ 372K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
Application Specific Information:
objc_msgSend() selector name: release
objc[141]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff95064e96 objc_msgSend + 22
1 libobjc.A.dylib 0x00007fff9506a03c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
2 com.apple.CoreFoundation 0x00007fff89958b05 _CFAutoreleasePoolPop + 37
3 com.apple.Foundation 0x00007fff95a1e51d -[NSAutoreleasePool release] + 154
4 storeagent 0x0000000106656847 0x106655000 + 6215
5 storeagent 0x00000001066563f8 0x106655000 + 5112
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff94bb57e6 kevent + 10
1 libdispatch.dylib 0x00007fff895f55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff895f414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff94bb5192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca0c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca0db85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff94bb5192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ca0c594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ca0db85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000008db74ae0 rbx: 0x00007f98f4043038 rcx: 0x00007f98f4043188 rdx: 0x00000000a1a1a1a1
rdi: 0x00007f98f500d540 rsi: 0x00007fff8db74ae0 rbp: 0x00007fff66254b50 rsp: 0x00007fff66254700
r8: 0x0000000000000000 r9: 0x00007f98f5009a80 r10: 0x726f7463656c6573 r11: 0x00007fff89aa9cb4
r12: 0x00007f98f4043000 r13: 0x000000000000000d r14: 0x00007f98f4043000 r15: 0xa3a3a3a3a3a3a3a3
rip: 0x00007fff95064e96 rfl: 0x0000000000010246 cr2: 0x00007fff7a590e70
Logical CPU: 3
Binary Images:
0x106655000 - 0x1066b1fff storeagent (??? - ???) <44BEA692-3911-34E9-A2A5-BE59110D86D7> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
0x1066e1000 - 0x10680efef com.apple.CommerceKit (1.0 - 93.3) <50422F22-A0F7-3326-B714-AF8384B62805> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff66255000 - 0x7fff66289baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff89041000 - 0x7fff89067ff7 com.apple.framework.familycontrols (3.0 - 300) <DC06CF3A-2F10-3867-9498-CADAE30D0CE4> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff890c2000 - 0x7fff89162fff com.apple.LaunchServices (480.27.1 - 480.27.1) <4DC96C1E-6FDE-305E-9718-E4C5C1341F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff89163000 - 0x7fff8916eff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
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0x7fff891be000 - 0x7fff89431fff com.apple.CoreImage (7.93 - 1.0.1) <0B7D855E-A2B6-3C14-A242-2CF2165C6E7E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff89432000 - 0x7fff89484ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89485000 - 0x7fff895defff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x7fff89734000 - 0x7fff89746ff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
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0x7fff89819000 - 0x7fff89926fff libJP2.dylib (??? - ???) <F2B34A61-75F0-3BFE-A309-EE0DF4AF9E37> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff89927000 - 0x7fff89afbfff com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89afc000 - 0x7fff89e18ff7 com.apple.CoreServices.CarbonCore (960.20 - 960.20) <C45CA09E-8867-3D67-BB2E-48D2E6B0D78C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff89fa4000 - 0x7fff89fe2fff com.apple.bom (11.0 - 183) <841FA160-A37A-368D-B14E-27AA9DD1AEDA> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8a048000 - 0x7fff8a066fff com.apple.DistributionKit (600 - 686.3) <FBED0953-BC04-3352-9D83-722FA5B7573E> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8a44a000 - 0x7fff8a483fe7 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
0x7fff8a6d3000 - 0x7fff8a6feff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff8a6ff000 - 0x7fff8a70dfff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8a70e000 - 0x7fff8a74dfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8a7e1000 - 0x7fff8a87bff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8a87c000 - 0x7fff8a881ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8a882000 - 0x7fff8a8f2fff com.apple.datadetectorscore (3.0 - 179.4) <B4C6417F-296C-31C1-BB94-980BFCDC9175> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8a8f3000 - 0x7fff8adbafff FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8adbb000 - 0x7fff8addffff com.apple.RemoteViewServices (1.3 - 44) <21D7A0E7-6699-37AB-AE6C-BF69AF3D61C2> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8ae53000 - 0x7fff8aeaeff7 com.apple.HIServices (1.11 - ???) <DE8FA7FA-0A41-35D9-8473-5104F81DA934> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8aecf000 - 0x7fff8aed5fff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8aed6000 - 0x7fff8aed7ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8b0a7000 - 0x7fff8b0e9ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b665000 - 0x7fff8bc49fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8bc4a000 - 0x7fff8bd63fff com.apple.DesktopServices (1.6.2 - 1.6.2) <6B83172E-F539-3AF8-A76D-1F9EA357B076> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8bd64000 - 0x7fff8bd6ffff com.apple.CommonAuth (2.1 - 2.0) <272CB600-6DA8-3952-97C0-5DC594DCA024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff8ed3b000 - 0x7fff8ed3bfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8ed3c000 - 0x7fff8ed71fff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8f019000 - 0x7fff8f01afff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff8f032000 - 0x7fff8f037fff libGIF.dylib (??? - ???) <393E2DB5-9479-39A6-A75A-B5F20B852532> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8f038000 - 0x7fff8f045ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
0x7fff8f08e000 - 0x7fff8f22dfff com.apple.QuartzCore (1.7 - 270.2) <F2CCDEFB-DE43-3E32-B242-A22C82617186> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8f22e000 - 0x7fff8f323fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8f324000 - 0x7fff8f45afff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8f4c1000 - 0x7fff8f4c2fff libwebsharing.dylib (??? - ???) <279415F4-2FAD-3D68-BE9A-691D03389662> /usr/lib/libwebsharing.dylib
0x7fff8f4c3000 - 0x7fff8f4d3ff7 com.apple.opengl (1.7.6 - 1.7.6) <C168883D-9BC5-3C38-9937-42852D719718> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8f579000 - 0x7fff8f58dff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8f58e000 - 0x7fff8f592fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff8f593000 - 0x7fff8f81efff com.apple.JavaScriptCore (7534.53 - 7534.53.8) <619D6392-D833-3C55-B1C0-4DAA0477796C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8fc89000 - 0x7fff8fc8efff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8fcf0000 - 0x7fff8fd92ff7 com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8fd93000 - 0x7fff8fd94fff libodfde.dylib (??? - ???) <87836EDD-1474-3926-916A-A7AE8CA65079> /usr/lib/libodfde.dylib
0x7fff8fd95000 - 0x7fff8fd96ff7 libsystem_sandbox.dylib (??? - ???) <5087ADAD-D34D-3844-9D04-AFF93CED3D92> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8fde0000 - 0x7fff907707a7 com.apple.CoreGraphics (1.600.0 - ???) <177D9BAD-72C9-3ADF-A391-5B88C5EE623F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff907f3000 - 0x7fff907f6fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff90964000 - 0x7fff90b8cfe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff90b8d000 - 0x7fff90b99ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff90bd9000 - 0x7fff90bdafff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff90bdb000 - 0x7fff90c03ff7 com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff90c5f000 - 0x7fff90cb3ff7 libFontRegistry.dylib (??? - ???) <F98926EF-FFA0-37C5-824C-02E436E21DD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff90cc5000 - 0x7fff90d19ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff91ab0000 - 0x7fff91ad7fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff91b66000 - 0x7fff91b70fff libcsfde.dylib (??? - ???) <64ABF5C0-6F81-36E7-92F3-AD5A4FFF2F3D> /usr/lib/libcsfde.dylib
0x7fff91b76000 - 0x7fff91b9ffff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff922d9000 - 0x7fff9234ffff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff92350000 - 0x7fff923b6ff7 com.apple.coreui (1.2.1 - 165.3) <378C9221-ADE6-36D9-9944-F33AE6904E4F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff923b7000 - 0x7fff923c5ff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff923c6000 - 0x7fff923d8ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff92915000 - 0x7fff9291cff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9291d000 - 0x7fff92d4afff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff92d73000 - 0x7fff93055fff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff93056000 - 0x7fff9305afff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff9305b000 - 0x7fff93061ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff93062000 - 0x7fff93063fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff93064000 - 0x7fff931cbff7 com.apple.CFNetwork (520.3.2 - 520.3.2) <516B611D-E53E-3467-9211-3C5B86ABA865> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff932dd000 - 0x7fff93345ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9336f000 - 0x7fff9338efff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff933e4000 - 0x7fff9341ffff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff93566000 - 0x7fff93619fff com.apple.CoreText (220.11.0 - ???) <0322442E-0530-37E8-A7D6-AEFD909F0AFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff93658000 - 0x7fff93674ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff936a5000 - 0x7fff936a7fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff94299000 - 0x7fff9429afff libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
0x7fff9429b000 - 0x7fff942e0fff com.apple.DiskManagement (4.2.1 - 509.1) <732DB9AE-823E-3121-9B87-05F6EED5564F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff942f2000 - 0x7fff942f2fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff942f3000 - 0x7fff944f5fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff9452c000 - 0x7fff94578ff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff94579000 - 0x7fff945d9fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff94806000 - 0x7fff94879fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff9488f000 - 0x7fff948a5fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff948a6000 - 0x7fff948d9ff7 com.apple.GSS (2.1 - 2.0) <57AD81CE-6320-38C9-9B66-0E5A4DEA898A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff948da000 - 0x7fff9497efef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff949dc000 - 0x7fff94a61ff7 com.apple.Heimdal (2.1 - 2.0) <3758B442-6175-32B8-8C17-D8ABDD589BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff94b48000 - 0x7fff94b9dfff libCoreStorage.dylib (??? - ???) <329407B8-6700-331E-859E-62AB2242DBDE> /usr/lib/libCoreStorage.dylib
0x7fff94b9e000 - 0x7fff94bbefff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff94bbf000 - 0x7fff94ee9ff7 com.apple.HIToolbox (1.8 - ???) <D6A0D513-4893-35B4-9FFE-865FF419F2C2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff94eea000 - 0x7fff94eecfff com.apple.EFILogin (1.0 - 1) <71D23C08-890D-34B7-B85D-B7F967090FA6> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff94f4b000 - 0x7fff94f7bfff com.apple.framework.Admin (11.0 - 11.0) <D7C96057-01E2-3D78-B0FF-23976D585408> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff94f7c000 - 0x7fff9505afff com.apple.DiscRecording (6.0.3 - 6030.4.1) <8DB1BDDD-F066-3E8B-B416-11DF712C6A1E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff9505b000 - 0x7fff9513fe5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff95140000 - 0x7fff95141ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff9514a000 - 0x7fff9518aff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <29DE948E-38C4-3CC5-B528-40C691380607> /usr/lib/libcups.2.dylib
0x7fff9518b000 - 0x7fff951affff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff951b0000 - 0x7fff951f4ff7 com.apple.MediaKit (12 - 589) <7CFF29BF-D907-3593-B338-0BB48643B2A8> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff952f7000 - 0x7fff9530aff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff9530b000 - 0x7fff9540dff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff954d5000 - 0x7fff955e1fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff955e2000 - 0x7fff955e9fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff955ea000 - 0x7fff955effff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff955f0000 - 0x7fff955f3fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff955f4000 - 0x7fff955f4fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff95a15000 - 0x7fff95d2eff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff95d2f000 - 0x7fff95d3eff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff95d3f000 - 0x7fff95d3ffff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff95d4e000 - 0x7fff95d53fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff95d54000 - 0x7fff95d56fff libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff95d57000 - 0x7fff95d91fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff95d92000 - 0x7fff95df4ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff95df5000 - 0x7fff95e0afff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff95e26000 - 0x7fff95f08fff com.apple.CoreServices.OSServices (478.37 - 478.37) <1DAC695E-0D0F-3AE2-974F-A173E69E67CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff95f09000 - 0x7fff95f39ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 141
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=149.9M resident=106.2M(71%) swapped_out_or_unallocated=43.8M(29%)
Writable regions: Total=51.8M written=1504K(3%) resident=1988K(4%) swapped_out=0K(0%) unallocated=49.9M(96%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 41.6M
MALLOC guard page 48K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 48K
__CI_BITMAP 80K
__DATA 12.8M
__IMAGE 528K
__LINKEDIT 47.9M
__TEXT 102.0M
__UNICODE 544K
mapped file 15.6M
shared memory 16K
=========== =======
TOTAL 286.9M
Similar Messages
-
Why is my Macbook Pro so slow and sluggish?
I have done a system reset yet whenever I am doing anything - sending to print, word processing, etc, the processing symbol comes up and I have to wait at least 10 seconds or more for it to stop. This is happening all the time. What can I do?
EtreCheck version: 1.9.15 (52)
Report generated 9 October 2014 22:28:36 BST
Hardware Information: ?
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 8 days 15:29:53
Disk Information: ?
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (318.66 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.smarttech.iokit.SMARTBoard (11 - SDK 10.7) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
Problem System Launch Daemons: ?
[failed] com.apple.printtool.daemon.plist
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.smarttech.boardservice.plist Support
[running] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.amazon.cloud-player.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Sony Ericsson Bridge Helper
Internet Plug-ins: ?
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 Support
AdobePDFViewer: Version: 10.1.9 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ?
Searchme-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
SMART Board Support
Trusteer Endpoint Protection Support
Time Machine: ?
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 168.18 GB
Destinations:
Seagate Expansion Drive [Local] (Last used)
Total size: 2 TB
Total number of backups: 1
Oldest backup: 2014-09-25 21:04:22 +0000
Last backup: 2014-09-25 21:04:22 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% WindowServer
2% Google Chrome
1% DashboardClient
1% SMARTBoardService
1% launchservicesd
Top Processes by Memory: ?
102 MB Microsoft Word
96 MB Google Chrome Helper
78 MB Finder
78 MB Google Chrome
74 MB systemstats
Virtual Memory Information: ?
24 MB Free RAM
603 MB Active RAM
590 MB Inactive RAM
1.05 GB Wired RAM
79.62 GB Page-ins
499 MB Page-outs -
Why is my macbook pro freezing up and running slooow?
This is information i gleaned from EtreCheck
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:14:8
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (354.39 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. iPhone
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.68)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.fitbit.fitbitd.plist 3rd-Party support link
[System] com.livescribe.PenCommService.plist 3rd-Party support link
[System] com.sierrawireless.SierraReset.plist 3rd-Party support link
[System] com.sierrawireless.SWoCMon.plist 3rd-Party support link
[System] com.smithmicro.vzwwirelessd.plist 3rd-Party support link
[System] com.sonos.smbbump.plist 3rd-Party support link
[System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
Launch Agents:
[System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
MacOS
iTunesHelper
vzwwirelessd
Safari
AdobeResourceSynchronizer
Internet Plug-ins:
LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Trusteer Endpoint Protection 3rd-Party support link
Bad Fonts:
None
Old Applications:
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Epson Printer Utility 4: Version: 9.17 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Garmin MapManager: Version: 3.0.1 - SDK 10.5 3rd-Party support link
Garmin MapInstall: Version: 4.0.2 - SDK 10.5 3rd-Party support link
Livescribe Desktop: Version: 2.8.3 - SDK 10.5 3rd-Party support link
mSecure: Version: 3.1.1 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 367.78 GB
Destinations:
G-DRIVE mobile [Local] (Last used)
Total size: 698.32 GB
Total number of backups: 2
Oldest backup: 2012-09-27 01:33:18 +0000
Last backup: 2013-03-24 21:43:36 +0000
Size of backup disk: Too small
Backup size 698.32 GB < (Disk used 367.78 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU:
17% repair_packages
4% WindowServer
2% Disk Utility
1% EtreCheck
0% diskmanagementd
Top Processes by Memory:
519 MB repair_packages
147 MB Safari
115 MB rapportd
106 MB loginwindow
106 MB com.apple.IconServicesAgent
Virtual Memory Information:
3.64 GB Free RAM
2.90 GB Active RAM
178 MB Inactive RAM
1.28 GB Wired RAM
484 MB Page-ins
0 B Page-outsStart by uninstalling Trusteer Rapport according to its instructions. Verify all its components are completely eradicated, then test your Mac for operation.
If you were running Disk Utility at the time that report was generated, wait until Disk Utility finishes.
Do you still use a BlackBerry? Does anyone? -
Why is my macbook pro so slow now?
Why is my macbook pro so slow? I deleted apps from start up & items off of my desktop...still very slow. Please help
I have Lion as the OS.
Also, suddenly the mac cant see the wireless printer or printYou need to give us much more information. Which year and model version of Macbook Pro do you have? What "exactly" is running "slowly": internet downolads, Apps opening or running, etc.etc.? How much RAM do you have? How full is your hard drive?
-
my macbook pro is slow and the colorwheel turns a lot. Is there an antivirus software out there recommended by the apple community?
Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 448
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
25% WindowServer
4% hidd
1% Dock
0% systemstatsd
0% AppleIDAuthAgent
Top Processes by Memory: ℹ️
86 MB Finder
77 MB WindowServer
73 MB ocspd
47 MB mds_stores
43 MB CalendarAgent
Virtual Memory Information: ℹ️
1.06 GB Free RAM
1.57 GB Active RAM
568 MB Inactive RAM
1.09 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 11:13:52 AM Self test - passed
Mar 24, 2015, 07:05:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details] -
2 finger scroll doesnt work in Finder after Mavericks update. Macbook pro seems slow and less responsive after the update.
nateshns wrote:
2 finger scroll doesnt work in Finder after Mavericks update.
In any particular app, or all of them? -
My MacBook Pro getting slower and slower, what do I need to do to speed it? Thanks.
Help to speed up my MacBook Pro.
By slower you mean starting up slower or during regular operation slower?
Login Items;
Over time, as you install more programs, they may be running at startup (login). Check what items are set to start during login.
Choose Apple menu > System Preferences and click Users & Groups.
Click your account’s name, and then click Login Items. Select the ones you dont want and hit the minus bar to delete from launching during log in.
For normal running processes;
Use Activity Monitor to see what processes and apps are using a lot of resources and then troubleshoot from there as to why certain programs are taking up more resources than normal.
Guide to using Activity Monitor;
http://www.thexlab.com/faqs/activitymonitor.html
For MAC processes explained;
http://triviaware.com/macprocess/ -
My macbook pro keeps freezing and I get a rainbow disk circling. I have to hold the power down and turn off, it will not do anything else.
Can you tell us how much RAM (Memory) you have? It's listed by clicking on the in your title bar....go to About This Mac and it's in the 1st window.
We would also like to know what size hard drive you have and how much free space is on it.
If you click on your Hard drive icon (should be upper right hand corner of your screen), or the Finder in your Dock...when the window opens it says at the bottom how much Free Space you have on your drive.
If you go to the , click on About This Mac, click on More Info... in that window. The next window says how big your hard drive is under Hardware....click on Serial-ATA.....look under Capacity:
We need to know this cause if a hard drive is too full it slows things down and creates operational difficulties.
DALE -
Why is my Macbook pro so slow? And what can I do to fix this?
Greetings, I got my MacBook pro one and a half a year ago. For some reason, the last 4 months the computer has started to slow down. I get issues such as.
- Beach ball appearing to often, even for simple commands such as open folder. etc.
- Video files skipping frames. (any video file on any program. Even if its a buffer video such as youtube or Netflix).
- Programs such as Photshop, Final Cut Pro etc, takes forever to render and work properly.
- Web Browser taking forever to close a tab.
I am currently running a OS X V.10.8.5
2.3 GHz Intel Core i7
4GB 1600 MHz DDR3
353.2GB Freespace out of 499.25.
Could any one explain why would a mac slow down? (not a speculation, just why would it slow down like this. Especially the beach ball uninvited appearence).
I looked up the problem on the net, I get way to many differant answears that lead to getting scam programs, and or other 3rd party programs. (I did not download any of them)
I hope some of you understand the problem and have an answear to this. I tried to ask apple support, but they ask for money. I have a feeling that mac slow down forcing you to buy support intentionally (this is just a thought).
I avoid downloading uppdates from apple, because most people I know who uppdate macs always end up with a slow computer. + Last time I tried to uppdate the mac, I got a gray screen that blocked me from using the computer at all. To avoid this problem again, uppdating is not an option.
Pardon my English, it is not my native tounge.
Thank you for reading.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PPATH=/usr/bin:/bin:/usr/sbin:/sbin;clear;c01='\nRAM details\n%s\n';c02='pmset -g';c03='boot-args';c04=(/ "");c05=(System User);c06='user %s%%, system %s%%';c07='/usr/libexec/PlistBuddy -c Print';c08='%s\n\t(%s)\n';c09='defaults read';c10=networksetup;c11='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$';c12='com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive';c13=(Desktop L*/Keyc*);c14=(20 7);c15=(100 25);c16=(down up);c17=(recvfrom sendto);c18='\n%s\n\n%s\n';c19='\n%s: %s\n';c20='s/^ *//;5p;6p;8p;12p';c21='/ Id/s/.+: //p;/Mem/{s/[^0-9]//g;p;}';c22='1,5d;/[my].*:/d;p';c23='5,6p';c24='/Cy|Cond.*: [^N]/s/^.*://p';c25='/:$/{s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}';c26='/id: N|te: Y/p';F01(){ ((s00==0));};F02(){ o=;a=;((s01==0));};F03(){ system_profiler SP${1}DataType|sed -En "$2";};F04(){ o=`echo $o`;[[ ! "$o" =~ ^0?$ ]]&&printf "$c19" "$1" "$o";};F05(){ o=$((o<$2?o:0));F04 "$1";};F06(){ [[ "$o" ]]&&o=`sed -E '/^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g'<<<"$o"`&&printf "$c18" "$1" "$o";};F07(){ o=$((o>=$2?o:0));F04 "$1";};F08(){ $c07\ :CFBundleIdentifier "$1";};F09(){ $2 launchctl list|awk 'NR>1&&!/0x|\.[0-9]+$|com\.apple\.(AirPortBaseStationAgent|launchctl\.(Aqua|Background|System))$/{print $3}'|grep -Fv "$1";};F10(){ find -L "$1" -type f|while read f;do file -b "$f"|egrep -lq XML\|exec&&echo $f;done;};F11(){ o=`grep -v '^ *#' "$2"`;l=`wc -l<<<"$o"`;((l>25))&&o=`head -n25<<<"$o"`$'\n'"and $((l-25)) more line(s)";F06 "$1";F12 "$1";};F12(){ o=`file -b "$1"|egrep -v '^(A.{16}t$|cann)'`;F04 "${1##*/} format";};F13(){ o=`$c07 "$2"|awk -F'= ' \/$3'/{print $2}'`;F06 "$1";};F14(){ [[ "$a" ]]||return;n=$((${#a[*]}-1));c="${a[*]}";a[$n]=${a[$n]%[.+-]*};o=$((a[n]/$1));F07 "Current $3 activity by process \"${c% ${a[$((n-1))]}*}\" with UID ${a[$((n-1))]} ($4)" $2;};F15(){ echo "No $1 access"$'\n';};id -G|grep -qw 80;s00=$?;F01&&sudo true;s01=$?;s02=`date +%s`;clear;s03=$((s02-`sysctl -n kern.boottime|cut -c9-18`));{ F01||F15 admin;F01&&! F02&&F15 root;F03 Software "$c20";a=(`F03 Hardware "$c21"`);o=$a;F04 Model;o=${a[1]};F05 "Total RAM (GB)" 4;o=`F03 Memory "$c22"`;[[ "$o" =~ s:\ [^EO]|x([^08]|02[^F]|8[^0]) ]]&&printf "$c01" "$o";o=`F03 Diagnostics "$c23"`;[[ "$o" =~ Pass ]]||F06 POST;a=(`F03 Power "$c24"`);o=$a;F07 "Battery cycles" 300;o="${a[1]}";F04 "Battery condition";for i in FireWire Thunderbolt USB;do o=`F03 $i "$c25"`;F06 $i;done;o=`$c02 therm|sed 's/^.*C/C/'`;[[ "$o" =~ No\ th|pms ]]&&o=;F06 Heat;o=`$c02 sysload|grep -v :`;[[ "$o" =~ =\ [^GO] ]]||o=;F06 "System load";o=`nvram $c03|awk '{$1=""};1'`;F04 $c03;o=`fdesetup status|sed -En '/Of/!{s/^.+is |\.//g;p;}'`;F04 FileVault;for i in 0 1;do o=`cd ${c04[$i]}L*/Lo*/Diag*||continue;for j in *.{cr,h,pa,s}*;do [[ -f "$j" ]]||continue;d=$(stat -f%Sc -t%F "$j");[[ "$j" =~ h$ ]]&&grep -lq "^Thread c" "$j"&&j="$j *";echo "$d ${j%%_2*} ${j##*.}";done|sort|tail`;F06 "${c05[$i]} diagnostics";done;grep -lq '*$'<<<"$o"&&printf $'\n\t* Code injection\n';o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|dead[^l]|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' -o -k Sender fseventsd -k Message CReq 'SL'|tail -n25|awk '/:/{$4=""};1'`;F06 Log;o=`df -m /|awk 'NR==2{print $4}'`;F05 "Free space (MiB)" 5120;o=$(($(vm_stat|awk '/eo/{sub("\\.","");print $2}')/256));F07 "Pageouts (MiB)" 1024;a=( `sar -u 1 10|sed '$!d'` );((a[4]<85))&&o=`printf "$c06" ${a[1]} ${a[3]}`||o=;F04 "Total CPU activity"&&{ a=(`ps acrx -o comm,ruid,%cpu|sed '2!d'`);F14 1 0 CPU %;};o=`iostat -n1|awk 'NR==3{printf "%d",$3}'`;F07 "Average I/O (MB/s)" 5;F02&&a=(`sudo iotop -C 10 1 -m/|awk '$8~/[RW]/{print $4,$1,$9}'|tail -1`);F14 10000000 5 I/O MB/s;a=(`top -R -l1 -n1 -o prt -stats command,uid,prt|tail -1`);F14 1 25000 port \#; s05=`pkgutil --regexp --only-files --files com.apple.pkg.*|sort|uniq|sed 's:^:/:'`;s06=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$'<<<"$s05"|while read i;do [[ -f "$i" ]]&&F08 "$i";done`;o=`kextstat -kl|grep -Fv "$s06"|cut -c53-|cut -d\< -f1`;F06 kexts;s07=`egrep 'Launch[AD].+\.plist$'<<<"$s05"`;s08=`while read i;do [[ -f $i ]]&&$c07\ :Label $f;done<<<"$s07"`$'\n'"$s06";F02&&o=`F09 "$s08" sudo`;F06 Daemons;o=`F09 "$s08"`;F06 Agents;o=`for i in {/,}L*/Lau*;do F10 $i;done|grep -Fv "$s07"|while read i;do j=$($c07\ :Label "$i")||j="No job label";printf "$c08" "$i" "$j";done`;F06 launchd;o=`for i in /{S*/,}L*/StartupItems;do F10 $i;done`;F06 "Startup items";s09=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d'<<<"$s05"`;s10=`egrep '^/usr/lib/.+dylib$'<<<"$s05"`;s11=`lsbom -pfc /var/db/*/*.BSD.bom|sed -En '/peri.+\/.+\./s/^\.\/[^/]+//p'`;[[ "$s09"&&"$s10"&&"$s11" ]]&&{ o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune|grep -Fv "$s09"|while read i;do j="$i"/Info.plist;[[ -f "$j" ]]||continue;k=$(F08 "$j")||k="No bundle ID";printf "$c08" "${i%/Contents}" "$k";done`;F06 Bundles;o=`find /usr/lib -type f -name *.dylib|grep -Fv "$s10"`;F06 dylibs;o=`find -L {,/u*/lo*}/e*/periodic -type f -exec cksum {} \;|awk '{print $3"\t"$1}'|grep -Fv "$s11"|awk '{print $1}'`;F06 periodic;:;}||echo $'\nReceipts missing';o=`for i in Ic10ERT_LIBRARIES LIBRARY_PATH;do launchctl getenv DYLD_$i;done`;F06 "Inserted dylibs";o=;$c09 /Library/Preferences/com.apple.alf globalstate|grep -q 0||o=On;F04 Firewall;o=`scutil --proxy|egrep 'Prox.+: [^0]'`;F06 Proxies;o=`scutil --dns|awk '/r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./{print $NF;exit}'`;s12=`route -n get default|awk '/e:/{print $2}'`;s13=`$c10 -listnetworkserviceorder|sed -En '/ '$s12'\)$/{x;s/^\(.+\) //p;q;};x'`;s14=`$c10 -getdnsservers "$s13"|awk '!/^T/{printf "not ";exit}'`;F04 "DNS (${s14}from DHCP)";o=`$c10 -getinfo "$s13"|awk '/k:/&&$3!~/(255\.){3}0/;/bi:/&&$2!~/A/'`;F06 TCP/IP;[[ "$s13" =~ [AW]i ]]&&{ o=`/S*/*/P*/*/*/*/*/airport -I|awk '/lR/{print $2}'`;F05 RSSI -86;};s15=(`netstat -b -I $s12|tail -1|awk '{print $7,$10}'`);for i in 0 1;do o=$((s15[i]/s03/1024));F07 "Average ${c16[$i]}load activity (KiB/s)" ${c15[$i]};F02&&a=(`sudo dtrace -n 'syscall::'${c17[$i]}':return {@[execname,uid]=sum(arg0)} tick-10sec {exit(0)}'|tail -1`);F14 10240 0 ${c16[$i]}load KiB/s;done;F02&&o=`sudo profiles -P|grep :|wc -l`;F04 Profiles;i=auto_master;[[ `md5 -q /etc/$i` =~ ^b166 ]]||F11 $i /etc/$i;for i in fstab sysctl.conf crontab launchd.conf;do F11 $i /etc/$i;done;i=/etc/hosts;F11 hosts <(egrep -v "$c11" $i );F12 $i;F11 "User launchd" ~/.launchd*;F02&&F11 "Root crontab" <(sudo crontab -l);F11 "User crontab" <(crontab -l);F02&&o=`sudo $c09 com.apple.loginwindow LoginHook`;F06 "Login hook";s16="$(`find /S*/*/F* -type f -name lsregister|head -n1` -dump)";o=`for i in $c12;do [[ "$s16" =~ $i ]]&&echo $i;done`;F06 Apps;F13 "Global login items" /L*/P*/loginw* Path;F13 "User login items" L*/P*/*loginit* Name;F13 "Safari extensions" L*/Saf*/*/E*.plist Bundle|sed -E 's/(\..*$|-[1-9])//g';o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)|wc -l`;F07 "Restricted files" 50;cd;o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`;F06 "Hidden apps";o=`F03 Fonts "$c26"|wc -l`;F04 "Font issues";o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist|while read i;do plutil -s "$i" >&-||echo $i;done`;F06 "Bad plists";for i in 0 1;do o=`find "${c13[$i]}" -type f -maxdepth 1|wc -l`;F07 "${c13[$i]##*/} files" ${c14[$i]};done;o=;((UID==0))&&o=root;F04 UID;o=$((`date +%s`-s02));F04 "Elapsed time (s)";} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Why is my Macbook Pro very slow to boot and also everything else?
Hi,
When I start my computer, it remains at the silver screen with Apple logo forever. The startup boot is supremely slow.
Even while i am opening applications, the icons keep on jumping at the dock for a long time before the application starts.
The problem started about two months ago however it has worsened a lot recently. This is my etrecheck profile. Hope it helps. Any help will be appreciated.
My MacbookPro is very slow. Here's the Etrecheck report.
Let me know what i should do.
EtreCheck version: 1.9.15 (52)
Report generated September 5, 2014 5:53:36 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:15:32
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (200.46 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple, Inc. MacBook Pro
Kernel Extensions: ?
[not loaded] com.devguru.driver.SamsungACMControl (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.17 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.17 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.17 - SDK 10.6) Support
Startup Items: ?
ciscod: Path: /System/Library/StartupItems/ciscod
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.cisco.anyconnect.gui.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
User Login Items: ?
iTunesHelper
Octoshape
Dropbox
AdobeResourceSynchronizer
fuspredownloader
KiesAgent
Internet Plug-ins: ?
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 25 Check version
Safari Extensions: ?
DivXHTML5
Audio Plug-ins: ?
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins ?
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
DivX Support
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
6% firefox
3% airportd
3% socketfilterfw
3% WindowServer
0% fontd
Top Processes by Memory: ?
496 MB firefox
111 MB Dropbox
94 MB mds
82 MB Finder
53 MB WindowServer
Virtual Memory Information: ?
1.36 GB Free RAM
1.19 GB Active RAM
508 MB Inactive RAM
975 MB Wired RAM
268 MB Page-ins
0 B Page-outsPlease uninstall "Cisco AnyConnect" and see whether there's an improvement. If there is, check to see whether there's an update, or preferably, use the built-in Cisco client instead.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Why is my Macbook Pro so slow when I run VM Ware Fusion?
My Macbook Pro is very slow when doing normal tasks (Mail especially) and slows to a stop when trying to run VM Ware Fusion. I need to run this to run a work program and that is the only thing that I do with Fusion. Everything seems to come to a halt when I boot up Fusion and I need to figure out what is causing it. Here is my analysis:
EtreCheck version: 1.9.15 (52)
Report generated September 11, 2014 at 10:38:35 AM PDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 2:18:38
Disk Information: ?
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (315.17 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ?
/etc/hosts - Count: 1
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.devguru.driver.PTUMWCDFree (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWCSP (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWDIAG (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWDrv (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWMdmControl (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWMdmData (9.11.6) Support
[not loaded] com.devguru.driver.PTUMWNMEA (9.11.6) Support
[not loaded] com.novatelwireless.driver.3G (3.0.7) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.7) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) Support
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) Support
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) Support
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ?
iTunesHelper
Icon
VMware Fusion Helper
Dropbox
VMware Fusion Start Menu
RoboFormIcon
HPEventHandler
Internet Plug-ins: ?
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.10 Support
GarminGpsControl: Version: 2.9.3.0 Release Support
Safari Extensions: ?
RoboForm
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
5% vmware-vmx
3% WindowServer
1% com.apple.WebKit.Networking
1% Dropbox
0% configd
Top Processes by Memory: ?
1.13 GB vmware-vmx
143 MB Mail
57 MB WindowServer
53 MB Safari
20 MB Dropbox
Virtual Memory Information: ?
33 MB Free RAM
825 MB Active RAM
800 MB Inactive RAM
1.79 GB Wired RAM
2.31 GB Page-ins
2.13 GB Page-outsYou do not have adequate ram to run a virtual machine as indicated by your Page-outs. You may also be assigning more memory to the VM guest than is prudent, or number of CPUs it uses. You should also use the latest VMware version available for Mavericks.
The other issue is that your machine is polluted with wireless modem and devguru kernel extensions that may no longer be compatible with Mavericks and may be posing conflicts between each other. Eliminate your login items from within System Preferences > Users & Groups. Launch what you need, when you need it, from the Dock, or /Applications.
Do you use all of those Internet Plug-ins in Safari, or could you remove some third-party plug-ins? -
Late 2011 macbook pro getting hot and running slow, any ideas?
In the last week my macbook pro has been getting very hot (too hot to rest on knees) and sometimes running slow. It will often cool down after a while but the fan seems to be running more frequently as well. Anyone have any suggestions? Thanks
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
Macbook Pro getting slower and slower, freezing all the time
Hi,
My early 2011 Macbook Pro is gettin slower and slower, and I'm pretty sure Mavericks only worsened the condition. This is my report, can someone help me on why this is happening?
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 1:28:0
Disk Information:
TOSHIBA MK5059GSXP disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 499,25 GB (54,63 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
JMicron USB to ATA/ATAPI bridge 500,11 GB
EFI (disk2s1) <not mounted>: 209,7 MB
Filmes (disk2s2) /Volumes/Filmes: 499,76 GB (330,53 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1)
com.Cycling74.driver.Soundflower (1.5.1)
com.bresink.driver.BRESINKx86Monitoring (8.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[failed] com.brother.LOGINserver.plist
[loaded] com.oracle.java.Java-Updater.plist
[loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
[failed] com.akamai.single-user-client.plist
[loaded] com.facebook.videochat.[redacted].plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
uHD-Agent
GrowlHelperApp
Alfred
uTorrent
Dropbox
iShutdown
HyperDock Helper
Assistente de gestor de conteúdo
3rd Party Preference Panes:
Akamai NetSession Preferences
Fan Control
Flash Player
Flip4Mac WMV
Growl
HyperDock
Java
Internet Plug-ins::
DirectorShockwave: Version: 11.5.9r620
o1dbrowserplugin: Version: 4.9.1.16010
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.20913.0 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 45
Bad Fonts:
None
Old applications:
Content Manager Assistant: Version: 1.10.4086.78 - SDK 10.5
/Users/duarte_cunharosa/Applications/CMA.app
Content Manager Assistant: Version: 1.10.4086.78 - SDK 10.5
/Applications/CMA.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5
/Users/duarte_cunharosa/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
Miro Video Converter: Version: 2.6 - SDK 10.0
/Applications/Miro Video Converter.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Plants vs: Version: 1.0.40 - SDK 10.5
/Applications/Plants vs. Zombies.app
RipIt: Version: 1.6.2 - SDK 10.5
/Applications/RipIt.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
UPlayBrowser: Version: 1.0.1.23853 - SDK 10.5
/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 414.09 GB
Destinations:
Time Machine [Local] (Last used)
Total size: 698.32 GB
Total number of backups: 3
Oldest backup: 2013-12-20 18:10:54 +0000
Last backup: 2013-12-22 19:52:17 +0000
Size of backup disk: Too small
Backup size 698.32 GB < (Disk used 414.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% Transmission
4% Dropbox
2% WindowServer
2% Dock
1% Google Chrome
Top Processes by Memory:
123 MB Google Chrome
119 MB iTunes
102 MB Dropbox
87 MB Google Chrome Helper
66 MB Finder
Virtual Memory Statistics:
148 MB Free RAM
995 MB Active RAM
859 MB Inactive RAM
1.03 GB Wired RAM
7.80 GB Page-ins
4.84 GB Page-outsIf you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, use that.
Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; { system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will beautomatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-Vagain. Please don't copy anything from the Terminal window. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You can then quit Terminal. Please note:
☞ Steps 1 and 2 are all copy-and-paste — type only your login password when prompted.
☞ When you type your password, you won't see what you're typing.
☞ If you don’t have a password, set one before taking Step 2. If that’s not possible, skip the step.
☞ Step 2 might not produce any output, in which case the Clipboard will be empty. Step 1 will always produce something.
☞ The commands don't change anything, and merely running them will do neither good nor harm.
☞ Remember to post the output. It's already in the Clipboard. You don't have to copy it. Just paste into a reply
☞ If any personal information, such as your name or email address, appears in the output of either command, anonymize it before posting. Usually that won't be necessary.
☞ Don't post the contents of the Terminal window.
☞ Don't paste the output of Step 1 into the Terminal window. Paste it into a reply. -
Late 2011 MacBook Pro 15 - Slow and Freezes
Good Morning.
This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
Additonal information:
When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
The anti virus was also added post repair to look for any thing malicious.
Help please.
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 10:28 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:23:32
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
DirectorShockwave: Version: 11.6.5r635 [Click for support]
JavaAppletPlugin: Version: Unknown Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 30
Oldest backup: 2015-03-12 17:13:32 +0000
Last backup: 2015-04-27 11:14:11 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 138.43 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% fontd
0% SophosUIServer
0% taskgated
0% InterCheck
Top Processes by Memory: ℹ️
819 MB com.apple.WebKit.WebContent(7)
785 MB kernel_task
180 MB SophosScanD
164 MB InterCheck
147 MB SophosAntiVirus
Virtual Memory Information: ℹ️
11.00 GB Free RAM
5.19 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 10:02:50 AM Self test - passed
Apr 26, 2015, 08:15:18 AM /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]"This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
That recall is not just for the Retina model:
From:
https://www.apple.com/support/macbookpro-videoissues/
Affected Models
MacBook Pro (15-inch Early 2011)
MacBook Pro (15-inch, Late 2011)
I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
There is an issue in retina MBPs and Yosemite:
http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
"Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
"Does "disk warrior" report anything that the apple store test would not?"
The Apple Store would run the Apple System Diagnostic (ASD).
Re:
http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
Then you can hand the genius the MBP and say, "This is what happens."
Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. -
Why is my MacBook Pro extremely slow
Hi.
My MacBook Pro has recently began to run extremely slow. I have tried several clean up guides from you tube, but so far nothing has helped.
My battery is completely dead, so I only run with the charger connected.
I have done the etreecheck and here are the results:
Problem description:
My Mac is running extremely slow
EtreCheck version: 2.1.6 (109)
Report generated 17. jan. 2015 kl. 14.51.16 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Replace Now - Cycle count 80
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 7 days 3:2:21
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (301.81 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.9) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.9) [Support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) [Support]
[not loaded] com.bryton.driver.Rider (1 - SDK 10.6) [Support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.0d1) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.0d1) [Support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support] [Details]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
BrytonBridge2 Program Hidden (/Applications/BrytonBridge2/BrytonBridge2.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 [Support]
Safari Extensions: ℹ️
Norton Internet Security [Cached]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 197.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 94
Oldest backup: 2011-10-03 14:00:42 +0000
Last backup: 2015-01-17 13:47:50 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Safari
1% AppleSpell
0% configd
0% notifyd
Top Processes by Memory: ℹ️
206 MB iPhoto
129 MB Mail
103 MB Safari
87 MB com.apple.WebKit.WebContent
77 MB mds_stores
Virtual Memory Information: ℹ️
59 MB Free RAM
1.56 GB Active RAM
1.52 GB Inactive RAM
1.03 GB Wired RAM
3.56 GB Page-ins
35 MB Page-outs
Hope someone will be able to help and guide me through a clean up.nothing seems out of order, apart from the useless Norton Internet Security.
though, since you don't have lots of RAM, consider rebooting the Mac everyso often ( "Time since boot: 7 days 3:2:21").
" Battery Health: Replace Now": indeed, the battery is dead
Did it start getting slow since Yosemite upgrade? (the new OS does tend to slow things down)
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