Why is my Macbook pro running so slowly?

I've tried for the past week to try and figure out why my macbook pro has been running extremely slow recently (began about a week and a half ago). I have downloaded and run both Disk Doctor and Memory clean to try and free up memory and hard drive space, which hasn't helped. Next, I downloaded Bitdefender Virus Scanner thinking I may have accidentally downloaded some malware, but the scanner found nothing wrong. I'm honestly at a loss right now. Below is my EtreCheck, I don't really understand it but I'm hoping one of you can see where the problem lies. Thanks for any and all help you guys can do, college starts up in two days and I need my computer back to normal speed by then.
Problem description:
My macbook pro recently started running extremely slowly. I’ve tried different ways of finding the problem but nothing has helped.
EtreCheck version: 2.1.6 (109)
Report generated January 18, 2015 at 4:01:25 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
  MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
  MacBook Pro - model: MacBookPro9,2
  1 2.5 GHz Intel Core i5 CPU: 2-core
  4 GB RAM Upgradeable
  BANK 0/DIMM0
  2 GB DDR3 1600 MHz ok
  BANK 1/DIMM0
  2 GB DDR3 1600 MHz ok
  Bluetooth: Good - Handoff/Airdrop2 supported
  Wireless:  en1: 802.11 a/b/g/n
  Battery Health: Normal - Cycle count 244
Video Information: ℹ️
  Intel HD Graphics 4000
  Color LCD 1280 x 800
System Software: ℹ️
  OS X 10.10.1 (14B25) - Time since boot: 2 days 1:43:57
Disk Information: ℹ️
  ST500LM012 HN-M500MBB disk0 : (500.11 GB)
  EFI (disk0s1) <not mounted> : 210 MB
  Recovery HD (disk0s3) <not mounted>  [Recovery]: 700 MB
  Untitled (disk1) / : 498.69 GB (323.08 GB free) - 90 errors
  Encrypted AES-XTS Unlocked
  Core Storage: disk0s2 499.06 GB Online
  MATSHITADVD-R   UJ-8A8 
USB Information: ℹ️
  Apple Inc. FaceTime HD Camera (Built-in)
  Apple Computer, Inc. IR Receiver
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Inc. BRCM20702 Hub
  Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
  Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
  Mac App Store and identified developers
Kernel Extensions: ℹ️
  /System/Library/Extensions
  [loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.6) [Support]
Startup Items: ℹ️
  iCoreService: Path: /Library/StartupItems/iCoreService
  Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
  [killed] com.apple.AirPlayUIAgent.plist
  [killed] com.apple.CallHistoryPluginHelper.plist
  [killed] com.apple.CallHistorySyncHelper.plist
  [killed] com.apple.cloudd.plist
  [killed] com.apple.cmfsyncagent.plist
  [killed] com.apple.coreservices.appleid.authentication.plist
  [killed] com.apple.EscrowSecurityAlert.plist
  [killed] com.apple.nsurlsessiond.plist
  [killed] com.apple.sbd.plist
  [killed] com.apple.scopedbookmarkagent.xpc.plist
  [killed] com.apple.security.cloudkeychainproxy.plist
  [killed] com.apple.spindump_agent.plist
  [killed] com.apple.telephonyutilities.callservicesd.plist
  13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
  [killed] com.apple.AssetCacheLocatorService.plist
  [killed] com.apple.awdd.plist
  [killed] com.apple.ctkd.plist
  [failed] com.apple.efilogin-helper.plist [Details]
  [killed] com.apple.emond.aslmanager.plist
  [killed] com.apple.icloud.findmydeviced.plist
  [killed] com.apple.ifdreader.plist
  [killed] com.apple.nehelper.plist
  [killed] com.apple.nsurlsessiond.plist
  [killed] com.apple.periodic-daily.plist
  [killed] com.apple.periodic-weekly.plist
  [killed] com.apple.softwareupdate_download_service.plist
  [failed] com.apple.systemstats.analysis.plist [Details]
  [failed] com.apple.systemstats.daily.plist [Details]
  [killed] com.apple.tccd.system.plist
  [killed] com.apple.wdhelper.plist
  13 processes killed due to memory pressure
Launch Agents: ℹ️
  [running] com.ApogeePopup.plist [Support]
  [loaded] com.google.keystone.agent.plist [Support]
  [loaded] com.hp.help.tocgenerator.plist [Support]
  [loaded] com.oracle.java.Java-Updater.plist [Support]
  [loaded] com.trendmicro.itis.loginmgr.agent.plist [Support]
Launch Daemons: ℹ️
  [loaded] com.adobe.fpsaud.plist [Support]
  [running] com.DuetDaemon.plist [Support]
  [loaded] com.google.keystone.daemon.plist [Support]
  [loaded] com.microsoft.office.licensing.helper.plist [Support]
  [loaded] com.oracle.java.Helper-Tool.plist [Support]
  [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
  [loaded] com.trendmicro.itis.icore.agent.plist [Support]
User Launch Agents: ℹ️
  [running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
  TmLoginMgr Application  (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
  TmLoginMgr Application  (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
  DuetPopUp Application  (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
Internet Plug-ins: ℹ️
  FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
  Default Browser: Version: 600 - SDK 10.10
  Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
  QuickTime Plugin: Version: 7.7.3
  o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
  googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
  DirectorShockwave: Version: 12.1.4r154 - SDK 10.6 [Support]
  JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
  NPRoblox: Version: 1.0.2.11 [Support]
Audio Plug-ins: ℹ️
  DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
  Flash Player  [Support]
  Java  [Support]
Time Machine: ℹ️
  Time Machine not configured!
Top Processes by CPU: ℹ️
      4% WindowServer
      2% mds_stores
      1% loginwindow
      1% launchd
      1% fontd
Top Processes by Memory: ℹ️
  60 MB Finder
  52 MB sandboxd
  52 MB mds
  47 MB mds_stores
  43 MB installd
Virtual Memory Information: ℹ️
  963 MB Free RAM
  1.11 GB Active RAM
  865 MB Inactive RAM
  742 MB Wired RAM
  13.03 GB Page-ins
  315 MB Page-outs
Diagnostics Information: ℹ️
  Jan 18, 2015, 03:04:13 PM /Library/Logs/DiagnosticReports/Google Chrome_2015-01-18-150413_[redacted].hang
  Jan 17, 2015, 11:45:59 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234559_[redacted].cr ash
  Jan 17, 2015, 11:44:12 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234412_[redacted].cr ash
  Jan 17, 2015, 11:40:14 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234014_[redacted].cr ash
  Jan 17, 2015, 11:39:24 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233924_[redacted].cr ash
  Jan 17, 2015, 11:38:16 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233816_[redacted].cr ash
  Jan 17, 2015, 11:37:21 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233721_[redacted].cr ash
  Jan 17, 2015, 11:36:08 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233608_[redacted].cr ash
  Jan 17, 2015, 11:34:31 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233431_[redacted].cr ash
  Jan 17, 2015, 11:32:32 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233232_[redacted].cr ash
  Jan 17, 2015, 11:32:15 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233215_[redacted].cr ash
  Jan 17, 2015, 11:29:03 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232903_[redacted].cr ash
  Jan 17, 2015, 05:15:58 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-171558_[redacted].crash
  Jan 17, 2015, 03:49:05 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-154905_[redacted].crash
  Jan 15, 2015, 04:09:33 PM /Library/Logs/DiagnosticReports/iMovie_2015-01-15-160933_[redacted].hang
  Jan 17, 2015, 05:01:24 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-170124_[redacted].crash
  Jan 17, 2015, 04:22:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-162241_[redacted].crash
  Jan 15, 2015, 04:09:35 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-15-160935_[redacted].hang
  Jan 18, 2015, 03:03:52 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-18-150352_[redacted].crash
  Jan 17, 2015, 11:44:41 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234441_[redacted].cr ash
  Jan 17, 2015, 11:41:37 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-234137_[redacted].cr ash
  Jan 17, 2015, 11:35:28 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233528_[redacted].cr ash
  Jan 17, 2015, 11:33:31 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233331_[redacted].cr ash
  Jan 17, 2015, 11:33:15 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233315_[redacted].cr ash
  Jan 17, 2015, 11:32:58 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233258_[redacted].cr ash
  Jan 17, 2015, 11:32:14 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-233214_[redacted].cr ash
  Jan 17, 2015, 11:28:34 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232834_[redacted].cr ash
  Jan 17, 2015, 11:28:19 PM /Library/Logs/DiagnosticReports/efilogin-helper_2015-01-17-232819_[redacted].cr ash
  Jan 17, 2015, 05:34:50 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-173450_[redacted].crash
  Jan 17, 2015, 04:54:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-165441_[redacted].crash
  Jan 17, 2015, 04:34:41 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-163441_[redacted].crash
  Jan 17, 2015, 04:16:29 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-161629_[redacted].crash
  Jan 17, 2015, 04:06:18 PM /Library/Logs/DiagnosticReports/systemstats_2015-01-17-160618_[redacted].crash
  Jan 17, 2015, 08:22:50 AM /Library/Logs/DiagnosticReports/diagnosticd_2015-01-17-082250_[redacted].crash
  Jan 16, 2015, 03:49:18 PM /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-01-16-154918_[reda cted].hang
  Jan 16, 2015, 02:18:04 PM Self test - passed

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1159 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' Info.plist );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?'${p[57]}'$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?'${p[57]}'$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' { p="'"${p[52]}"'\\ :'"${p[35]}"' \""$0"\"/*/'${p[57]}'";p|getline;close(p);if($0~/ /||$0=="") $0="'"${p[28]}"'";};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${p[57]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/'${p[57]}'$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name '${p[57]}' -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CReq "a underr|I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf '[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;B4 14 15 52;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
[Process completed]
The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "[Process completed] to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 3rd-Party support link
        Scorch: Version: 5.1.0 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
        Awesome Screenshot: Version: 1.4.1
        WOT: Version: 2.0.17
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
        fbplugin_1_0_3: Version: (null) 3rd-Party support link
        Move-Media-Player: Version: npmnqmp 071505000006 3rd-Party support link
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
        WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
        Growl  3rd-Party support link
        Java  3rd-Party support link
    Old Applications:
        /Users/[redacted]/Library/Application Support/WebEx Folder/1326
            Cisco WebEx Event Center:    Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
            convertpdf:    Version: 1.2 - SDK 10.5 3rd-Party support link
            asannotation2:    Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
            Epson Printer Utility 4:    Version: 9.11 - SDK 10.5 3rd-Party support link
            EpsonSuppliesTool4:    Version: 8.75 - SDK 10.5 3rd-Party support link
        /Applications/iWork '09
        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        HP Photo Creations:    Version: 1.0.0.11792 - SDK 10.5 3rd-Party support link
        Microsoft Communicator:    Version: 13.1.3 - SDK 10.5 3rd-Party support link
        OmniOutliner:    Version: 3.10.4 - SDK 10.4 3rd-Party support link
        TurboTax Deluxe 2011:    Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
            /Applications/TurboTax 2011/TurboTax Deluxe 2011.app
    Time Machine:
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 464.96 GB Disk used: 178.22 GB
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 297.77 GB
            Total number of backups: 92
            Oldest backup: 2011-04-01 01:40:23 +0000
            Last backup: 2014-03-17 00:40:06 +0000
            Size of backup disk: Too small
                Backup size 297.77 GB < (Disk used 178.22 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
            17%    WindowServer
            15%    firefox
             2%    EtreCheck
             2%    hidd
             0%    ps
    Top Processes by Memory:
        726 MB    firefox
        74 MB    WindowServer
        74 MB    Quicken Essentials
        66 MB    Mail
        49 MB    mds_stores
    Virtual Memory Information:
        253 MB    Free RAM
        1.19 GB    Active RAM
        950 MB    Inactive RAM
        1.18 GB    Wired RAM
        17.40 GB    Page-ins
        1.23 GB    Page-outs

  • Why is my Macbook Pro running so slowly/Pinwheeling all the time?

    I have had this Macbook for almost exactly a year. It has the Lion OS. It just recently started running very sluggish. It started with iMovie. I do a lot of video projects and iMovie started to constantly shut down, pinwheel, or stop responding and I would have to force quit about every 10 minutes. Now, my safari is running slow, launch pad takes 5-10 seconds to display my apps, and even rolling over my apps on the dock takes a second to magnify. I have looked online for answers, but I am just a 19 year old girl and I don't understand technical things very well.
    If some one would take me through a step by step easy to follow process to diagnose my problem I would be so thankful!
    I know I have 4 GB right now.
    Thank you!

    Kappy's Personal Suggestions for OS X Maintenance
    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utilities are: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior.  Versions 1.5.1 and later are Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac Maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.

  • Why is my macbook pro running so slow and losing internet connection?

    Why is my Macbook Pro downloading so slowly and losing internet connection frequently?

    Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
    1) You have adequate hard drive space so that eliminates one of the usual suspects.
    2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
    If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
    3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
    http://thexlab.com/faqs/maintscripts.html
    There are other useful articles on file maintenance associated with the one. Here's the index:
    http://thexlab.com/faqs/faqs.html
    Check out articles with "Maintain" and "Tuning" in the titles.
    4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

  • Why is my Macbook Pro running slow after I downloaded the new Lion software? I have a 2.26 GHz intel core 2 duo? whats Wrong?

    Why is my Macbook Pro running slow after I downloaded the new Lion software? I have a 2.26 GHz intel core 2 duo? whats Wrong?

    Spotlight may be indexing your drive(s).  Click the Spotlight icon at the right of your menubar; if it shows things being indexed, that's at least some of the reason. 

  • Why is my macbook pro running slow after os x yosemite upgrade

    Why is my macbook pro running so slow after os x yosemite upgrade

    Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What other changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • HT1338 Why is my MacBook Pro running so slow after installing Mountain Lion 10.8.

    Why is my MacBook Pro running so slow after installing Mountain Lion 10.8. I have restarted, created more free space on my hard drive and run disk utilities. Simple operations result 20 seconds or more of the spinning wheel. Some are so slow that the operation does not happen at all. Itunes music cuts out during operations.

    Check out this article by Thomas Reed for help http://www.reedcorner.net/understanding-upgrade-nightmares/. Also, make sure all apps are compatible with Mountain Lion using www.roaringapps.com. Do you have any antivirus installed? Make sure all apps are updated as well.

  • Why is my macbook pro running so slow and how do I improve the speed?

    why is my macbook pro running so slow and how do I improve the speed?

    Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
    1) You have adequate hard drive space so that eliminates one of the usual suspects.
    2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
    If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
    3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
    http://thexlab.com/faqs/maintscripts.html
    There are other useful articles on file maintenance associated with the one. Here's the index:
    http://thexlab.com/faqs/faqs.html
    Check out articles with "Maintain" and "Tuning" in the titles.
    4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

  • MacBook Pro running very slowly - please see EtreCheck report

    My MacBook Pro (mid 2012 model) has become very slow and unresponsive recently. Pretty much any click or command I make there is a delay, and often the coloured spinning wheel appears for a few seconds until it executes the command. Very frustrating. I know this is a popular question, but I've pasted my EtreCheck report below, s others have done. Any tips on what I should do would be greatly appreciated! Thanks!
    Problem description:
    macbook pro runs very slow
    EtreCheck version: 2.0.6 (91)
    Report generated 20 October 2014 12:20:09 pm GMT-7
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.6 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 20:29:26
    Disk Information: ℹ️
      APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 748.93 GB (283.85 GB free)
      Encrypted AES-XTS UnlockedConverting
      Core Storage: disk0s2 749.30 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.sbd.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.coresymbolicationd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.MobileFileIntegrity.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.sandboxd.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [running] com.localphone.postlogon.VoIP.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.localphone.daemon.VoIP.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox ApplicationHidden (/Applications/Dropbox.app)
      FastTasks 2 Application (/Applications/FastTasks 2.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      AdobePDFViewer: Version: 10.1.12 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ℹ️
      Aimersoft
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Destinations:
      Lil Birddoggy [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 0 B > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          26% (Google Chrome He)
          5% Microsoft Outlook
          5% AdobeReader
          2% WindowServer
          1% Google Chrome
    Top Processes by Memory: ℹ️
      146 MB Finder
      86 MB Google Chrome
      86 MB WindowServer
      77 MB AdobeReader
      77 MB Microsoft Outlook
    Virtual Memory Information: ℹ️
      26 MB Free RAM
      2.19 GB Active RAM
      2.17 GB Inactive RAM
      1.22 GB Wired RAM
      32.86 GB Page-ins
      1.27 GB Page-outs

    Hi Birddoggy,
    If you are having performance issues such as slowness on your MacBook Pro, the following article may be of use to you in tracking down the cause -
    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Why is my macbook pro running slowly?

    My macbook pro is running really slowly, even after I reinstalled the OS. I thought I would just live with it, but then I found etrecheck and thought I could get some help through this forum. Rebooting doesn't seem to help. Here's the output from Etrecheck. Any feedback would be very much appreciated:
    Problem description:
    My Macbook Pro is running very slowly.
    EtreCheck version: 2.1.8 (121)
    Report generated March 5, 2015 at 12:02:41 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 173
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
        NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 67 days 23:11:45
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (439.39 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.printuitool.agent.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        [killed]    com.apple.xpc.loginitemregisterd.plist
        13 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AirPlayXPCHelper.plist
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.sysmond.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        14 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.brother.LOGINserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        WidevineMediaOptimizer: Version: Unknown [Click for support]
        Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        1Password
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            11%    softwareupdated
             5%    WindowServer
             1%    cloudd
             1%    Dropbox
             0%    apsd
    Top Processes by Memory: ℹ️
        456 MB    softwareupdated
        103 MB    Google Chrome
        67 MB    Finder
        56 MB    WindowServer
        52 MB    Dropbox
    Virtual Memory Information: ℹ️
        41 MB    Free RAM
        1.13 GB    Active RAM
        1.12 GB    Inactive RAM
        1.01 GB    Wired RAM
        355.19 GB    Page-ins
        9.14 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 3, 2015, 03:31:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153153_[re dacted].crash
        Mar 3, 2015, 03:31:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153152_[re dacted].crash

    Your MacBook can take 16 GB (2X 8 GB)
    http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM
    I would get one 8 GB stick and replace one of your 2 GB sticks

  • Macbook Pro running very slowly, randomly shutting off and overheating. No idea what the problem is! Please help!

    I got macbook pro about a year and a half ago and up until now it has been running fine.
    However, in the last few days, it has been started to run tediously slowly!
    It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
    On Google Chrome, pages become unresponsive every few minutes.
    Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
    It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
    I haven't downloaded or updated anything that I know of recently that would have caused this.
    Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
    Id be very gratefull if any of you could help! Thanks!
    In the Activity Monitor, my CPU is currently:
    System: 3.40%
    User: 4.20%
    Idle: 92.40%
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Configuration files:
              /etc/hosts - Count: 44 - Corrupt!
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] org.eyebeam.SelfControl.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
              [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Android File Transfer Agent
    Internet Plug-ins:
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              DivXBrowserPlugin: Version: 2.2 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
              QuickTime Plugin: Version: 7.7.3
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
              AdBlock: Version: 2.5.45
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Growl  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  12%          WindowServer
                   4%          mds
                   3%          opendirectoryd
                   3%          Google Chrome
                   2%          coreaudiod
    Top Processes by Memory:
              205 MB          com.apple.IconServicesAgent
              147 MB          Finder
              131 MB          Google Chrome
              123 MB          VLC
              106 MB          softwareupdated
    Virtual Memory Information:
              516 MB          Free RAM
              1.43 GB          Active RAM
              1.40 GB          Inactive RAM
              676 MB          Wired RAM
              1.83 GB          Page-ins
              0 B          Page-outs

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Macbook pro running painfully slowly since upgrade to Mavericks and worse since Yosemite

    Hi, since upgrading to Mavericks my previously excellent 2011 Macbook Pro is running painfully slowly, and things have only got worse since the upgrade to Yosemite. It takes anything up to 10 minutes to get fully functional from opening the lid on standby, can take a good 5 minutes to connect to wifi, and I am getting stuck with constant spinning beach balls. I've cleaned things up, and deleted anything unnecessary so I have adequate space on the HDD but this doesn't seem to make any difference, and I'm not running any particularly memory hungry software. It was working perfectly before these upgrades and I'm really wishing I could just downgrade back to Mountain Lion now! I'm no expert so could really use some help. Do I just need more RAM or is this something more complicated?
    I've run Etresoft and here are the results (I note there is some adware listed on Safari, but I don't use it ,using Chrome and Firefox instead):
    EtreCheck version: 2.1.8 (121)
    Report generated 2 March 2015 18:26:15 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 466
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 11 days 21:24:0
    Disk Information: ℹ️
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (87.34 GB free)
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.recentsd.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        13 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.diagnosticd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.sandboxd.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    org.cups.cupsd.plist
        16 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        FlowSync    Application  (/Applications/FlowSync.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Searchme  [Adware! - Remove]
        RoboForm
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 231.50 GB
        Destinations:
            Time Machine [Local]
            Total size: 500.10 GB
            Total number of backups: 13
            Oldest backup: 2014-02-24 23:22:29 +0000
            Last backup: 2015-02-09 22:20:02 +0000
            Size of backup disk: Too small
                Backup size 500.10 GB < (Disk used 231.50 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             1%    launchd
             1%    Safari
             0%    Google Chrome
             0%    NotificationCenter
    Top Processes by Memory: ℹ️
        219 MB    firefox
        112 MB    Google Chrome
        56 MB    systemstatsd
        47 MB    Finder
        43 MB    WindowServer
    Virtual Memory Information: ℹ️
        52 MB    Free RAM
        957 MB    Active RAM
        920 MB    Inactive RAM
        1.23 GB    Wired RAM
        58.33 GB    Page-ins
        1.38 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 1, 2015, 03:19:06 PM    /Library/Logs/DiagnosticReports/Google Chrome_2015-03-01-151906_[redacted].cpu_resource.diag [Click for details]
        Mar 1, 2015, 01:18:49 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-131849_[redacted].hang
        Mar 1, 2015, 01:17:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-01-13 1711_[redacted].crash

    Use the link below to remove CleanMyMac2.
    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
    Then, review the options below to determine which method is best to remove the Adware installed on your computer.
    The Easy, safe, effective method:
    http://www.adwaremedic.com/index.php
    If you are comfortable doing manual file removals use the somewhat more difficult method:
    http://support.apple.com/en-us/HT203987
    Also read the articles below to be more prepared for the next time there is an issue on your computer.
    https://discussions.apple.com/docs/DOC-7471
    https://discussions.apple.com/docs/DOC-8071
    http://www.thesafemac.com/tech-support-scam-pop-ups/

  • Macbook Pro Running Very Slowly

    Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
    EtreCheck version: 2.1.8 (121)
    Report generated February 20, 2015 at 11:56:30 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 1000
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.usboverdrive.driver.hid (3.0.1) [Click for support]
        [not loaded]    com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
        [not loaded]    com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
    Startup Items: ℹ️
        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.AOSNotificationOSX.plist [Click for details]
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.barebones.textwrangler.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.bitcasa.BitcasaUI.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    Application  (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        MotoCastUpdater    Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        USBOverdriveHelper    UNKNOWN  (missing value)
        Google Drive    Application  (/Applications/Google Drive.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        BitTorrent    UNKNOWN  (missing value)
        MotoCast    Application Hidden (/Applications/MotoCast.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 20 Check version
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Citrix Online Plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MagicPrefs  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            19%    Google Chrome
             7%    WindowServer
             2%    hidd
             1%    NETGEARGenieDaemon
             0%    Google Drive
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome
        82 MB    Finder
        35 MB    Google Chrome Helper
        34 MB    ocspd
        34 MB    mds_stores
    Virtual Memory Information: ℹ️
        28 MB    Free RAM
        906 MB    Active RAM
        890 MB    Inactive RAM
        1.17 GB    Wired RAM
        39.99 GB    Page-ins
        423 MB    Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook pro running really slowly

    Hi
    My Macbook pro is running extremely slowly. It will lock up occasionally, the cursor will look like it is doing something, and it will freeze for up to a minute at a time. This happens most often when I am switching between windows.
    This started around about the time that I installed Yosemite, but may be related to something else! Here is the result from my EtreCheck, many thanks in advance.
    Problem description:
    Mac is running extremely slowly, especially when switching between windows. It is locking up for up to 1 minute at a time.
    EtreCheck version: 2.1.8 (121)
    Report generated 24 February 2015 12:21:58 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 175
    Video Information: ℹ️
        Intel Iris
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:23:15
    Disk Information: ℹ️
        APPLE SSD SM0256F disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 249.77 GB (127.39 GB free)
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. iPhone
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        VLC    Application  (/Applications/VLC.app)
        Sonos    Application  (/Applications/Sonos.app)
    Internet Plug-ins: ℹ️
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    3rd Party Preference Panes: ℹ️
        Java  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             5%    WindowServer
             4%    Mail
             1%    mds_stores
             1%    com.apple.appkit.xpc.openAndSavePanelService
             0%    fontd
    Top Processes by Memory: ℹ️
        730 MB    SAPGUI
        584 MB    WindowServer
        429 MB    Microsoft Excel
        301 MB    Microsoft Word
        163 MB    Mail
    Virtual Memory Information: ℹ️
        125 MB    Free RAM
        3.38 GB    Active RAM
        3.27 GB    Inactive RAM
        1.18 GB    Wired RAM
        2.62 GB    Page-ins
        5 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 24, 2015, 10:58:29 AM    Self test - passed
        Feb 23, 2015, 01:57:23 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-135723_[redacted].crash
        Feb 23, 2015, 01:55:39 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-135539_[redacted].crash
        Feb 23, 2015, 11:16:48 AM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-111648_[redacted].crash
        Feb 23, 2015, 10:21:26 AM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-102126_[redacted].crash
        Feb 23, 2015, 10:17:03 AM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-101703_[redacted].crash
        Feb 23, 2015, 10:16:56 AM    /Library/Logs/DiagnosticReports/ncproxyd_2015-02-23-101656_[redacted].crash
        Feb 21, 2015, 01:56:22 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-02-21-135622_[redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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