Why is my mp620 printing blank pages?

I installed a new Staples black cartridge and printer stopped printing.  I removed the Staples cartridge and replaced with a Canon cartridge but problem persists.

Hi chrisr,
Please check out the troubleshooting steps HERE.  If you still don't see ink on your pages, reach out to us at
www.bit.ly/ContactCanon 
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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