Why is my network connection refused?

Hi all,
So I'm using microsoft and I have updated my version of itunes etc., and I haven't been able to log into the music store in over a month. It keeps telling me that my network connection is refused. Nothing has really changed from when it worked last. Seems like a lot of people are encountering this. Can someone tell me what to do about it? Thank you!!!!!!!

Everything else works well and has not ever been affected, just itunes. I've got a cable connection, e mail works etc.
Thank you for responding to me, I didn't know anyone had!
Please help : (

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My network connection refused?!

Just downloaded the newest iTunes version 6 and it said "iTunes could not connect to music store. Network connection refused." Does anyone else have the same problem or am i the only loser.
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Most likely there's some firewall or other security blocking connection to the iTunes Store. Check with whoever set up the Internet connection you're using and ask. You may need to refer them to this site:
"Well Known" TCP and UDP Ports Used By Apple Software Products
Also, at minimum, these two domains need to be exempted from any Internet filtering:
phobos.apple.com
phobos.apple.com.edgesuite.net
Hope this helps.

Network Connection Refused - Help

When I try to connect to the music store I receive an error message that says "iTunes could not connect to the music store. The network connection was refused." It further suggests that I check my network settings to see if they are active and correct. I have full access to the internet, which I would think would be the thing preventing me from connecting to the music store. I have not added a firewall; I have not added Service Pack 2; I have not changed ISPs, or changed any other thing that I can think of (or, more accurately, I have a firewall and Service Pack 2, but I had them before I ever used iTunes and was able to access the music store just fine with them in place). I have re-downloaded iTunes a few times but the same error message comes up. Does anyone have any ideas? I would greatly appreciate some assistance.
Dell Latitude D600 Windows XP
Dell Latitude D600 Windows XP

I decided to respond to my own post. I looked at all of the other posts having the same problem and followed all of the advice. I shut off firewalls and pinged phobos and checked servers and everything. Finally I uninstalled itunes altogether and installed version 6.0.1. After I did that, I was able to access the music store immediately. Now, this doesn't rule out a firewall problem, but it leads me think it is an Apple problem rather than a everyone else and their firewall problem. I would love to continue downloading new versions of iTunes, but I won't do so until the majority of the posts on this discussion group stop wondering why they "mysteriously" can no longer connect to the music store.
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Network Connection Refused

I have looked and have not found an answer that fits my issue. I am using itunes 7.4.2
My podcasts wont download .. "network connection was refused"
I cannot play itunes radio .. "check your internet connection"
no itunes store .. "network connection was refused"
i cannot log in, update album artwork, get track names, or anything else.
I can access the internet (i am right now), i have accessed all of the above at school, home, and every were else while online in the past. This has only been going on for the past few days. It has worked every where in the past, it works no where now. One thread suggested changing my payment options, i went onto my wife's mac and did that...nothin.
I found an older version of itunes and installed that in place of 7.4.2 and no improvement.
in addition, i just tried to do a software update, and it said "cannot connect to the update server." I ran the diagnostic and i think my computer is confused because it am connected to the internet.
humph.

You may have fixed this by now, but I stumbled across it when I was encountering the same issue.
Do you have an HTTP or HTTPS proxy set in System Preferences? That's the problem I was having -- I had a proxy set for HTTPS for some testing, and I forgot to turn it off. The proxy wasn't working. Apple products like Safari and iTunes respect that setting, but Firefox does not (it has its own proxy settings). So, you might check that to see if you're having the same problem.
Now to figure out why I'm getting an error updating my billing info...

Can't connect to iTunes store? "Network connection refused..." FIXED!!!

I think I’ve fixed it! After trying a bunch of stuff this is what worked for me!
From: http://discussions.apple.com/thread.jspa?messageID=2605647?
(I just copied and pasted the text so the formatting looks goofy...)
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 19, 2006 7:39 PM in response to: evily
See if this helps in your situation:
OK, all you people all over the world who have been having the same problem as me for weeks, months, a lifetime, here it is! If your warning/error reads "iTunes could not connect to the Music Store. The network connection was refused" and then the BS about checking to make sure your connection is active, well I found something on a forum at Digg.com that with one click WORKED LIKE MAGIC and I'm a happy camper now, rockin to stuff I finally got from the store.
Now before I print the fix, my previous situation was: I could connect to the Apple store site for products, etc. and could check my account, but I could not connect to the music store at all. In every other way, my internet connectivity was flawless. I tried to solve the problem, shut down every firewall or antivirus program I had, searched forums, fiddled with the registry (and THAT was a stupid move!), reinstalled itunes like HOW MANY TIMES, and even finally got a written email reply from iTunes support when I waah.., waah..., waah..ed long enough and they gave an answer that was WORSE than useless. Months passed. So if the above in total or in part describes you, her it is. It's safe and if it doesn't work, you can put things back the way they were without any problem.
This is the quote from the forum at Digg.com that did it for me:
"figured out the problem thanks to Peter on the badapple forums, in his great assistance:
"In your windows\system32\drivers\etc directory there is a file called hosts. Open it in notepad. You will see a line
127.0.0.1 phobos.apple.com
place a # in front of that line so that it looks like this:
#127.0.0.1 phobos.apple.com
and save the file. your problem should be resolved!"
That's it guys and gals. Also you might be sure that the phobos.apple.com domain is specifically allowed by your firewall/A-V software. Let me know if it helped!
ASUS P4 mothervboard Windows XP A screamer machine
Did this topic solve your issue?
evily
Posts: 2
From: georgia
Registered: Jun 14, 2006
Re: cant connect to itunes music store
Posted: Jun 24, 2006 6:45 PM in response to: life4living2
I followed the changes you suggested exectly but its still not working. I tried adjusting the Firewall again and even turned it completely off, but still it gives me the same message and wont open.
insignia Windows XP
Did this topic solve your issue?
life4living2
Posts: 12
From: Great Central Valley of California
Registered: Jun 19, 2006
Re: cant connect to itunes music store
Posted: Jun 25, 2006 11:37 PM in response to: evily
Evily,
Here's a variation that was on another thread on this topic. See if it helps any:
Posts: 1
From: Seattle
Registered: Jun 23, 2006
Re: "iTunes could not connect to the Music Store"
Posted: Jun 23, 2006 3:48 PM in response to: life4living2 Reply Email
SUCCESS!!! I tried many variations on this and it finally worked. Yes, as life4living says, you have to open the "hosts" file that you can find in C:\WINDOWS\system32\drivers\etc
... use NotePad ...
At the bottom of the file, I found
127.0.0.1 localhost
and nothing about phobos.
AFter many attempts, I changed the end of the HOSTS file to this:
# 127.0.0.1 localhost
# 127.0.0.1 phobos.apple.com
and now iTunes music store and podcasts open up just fine.
Strange. The # character means "this is a comment" - so it's basically the same as removing the line completely.
The address 127.0.0.1 means "my machine" and this address is used by other apps such as Google Desktop. Hatching it out, however, does not adversely affect Google Desktop. So basically you have to hatch out any 127.0.0.1 address in the HOSTS file and then iTunes will work!
Try it...
(I did, also, add phobos.apple.com to my "trusted sites" in Internet Explorer settings, but I don't think this was essential.)
After performing the above I found it only worked once after rebooting. I uninstalled Spybot Search and Destroy because it wouldn’t maintain some of the start up settings and cookies were getting nuked by another program I have in start up (Windows Washer).
Some other threads said to check firewall settings. I have free AVG. I went in and okay’d anything to do with iTunes. I also added the iTunes program to the list of approved processes in the AVG list and it seems iTunes is now working! Hope this helps!

It's for windows.
1. Press the Start Button in the (default) bottom
left hand corner.
2. Click on "My Computer".
3. Click on (Default) C:.
4. Find "WINDOWS" and open.
5. Find "system 32" and open.
6. Find "drivers" and open.
7. Find "ect" and open.
8. Find "hosts" and open.
9. For a XP, a popup will open and show options to
open it in.
10. Select "Notepad" or "Word" or what ever you use
for writing a document.
11. At the bottom, if it says "127.0.0.1 localhost"
C&P This Over the 127.0.0.1 localhost:
#127.0.0.1 localhost
#127.0.0.1 phobos.apple.com
If it only has 127.0.0.1 phobos.apple.com, add a "#"
at the beginning.
12. Restart your computer.
Hope that helps!
-Pirate Munkeh
This helped my error! Thanx!

Help! Network Connection Refused hooking to Itunes store

I have never had this issue before...
Everything else is working fine, I have a trip to colombia tomorrow and wanted some movies, but Itunes store is not working....
Here is what I get when I run diagnostics
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-T350P
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {64E43FE8-4E86-4C10-9841-9F1DECF4C645}
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.3.107
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.3.1
DHCP Enabled: Yes
DHCP Server: 192.168.3.1
Lease Obtained: Wed Apr 04 15:39:22 2007
Lease Expires: Thu Apr 05 15:39:22 2007
DNS Servers: 192.168.1.254
Adapter Name: {D2464F5E-C19F-48A0-9063-A739F1116295}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Sat Mar 17 11:52:50 2007
Lease Expires: Sat Mar 17 12:52:50 2007
DNS Servers:
Adapter Name: {B5C036D0-A380-4892-A3FC-27035658C63B}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sat Mar 17 12:52:50 2007
Lease Expires: Sat Mar 17 12:52:50 2007
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.

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Why is my network connection refused?

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