Why is my new download of DPS App Builder still coming up with the notification that I still need to update to the latest release when I already have??!!!

Is anyone else experiencing the same problem?

There is no "release 32" of DPS going out today, and there are no updates to the InDesign panels. We are pushing out a minor update to release 31 with some new features in the Android and Windows viewers and some minor bug fixes elsewhere.
This thread is about a specific issue with App Builder that is now resolved with our completed App Builder deployment. If you are experiencing issues previewing content in Adobe Content Viewer please start a new thread regarding your issue. Be sure to provide the detailed steps you are taking, including the target viewer version you've selected and the version of Adobe Content Viewer that is installed on your device.
Neil

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Why I can not download numbers in app store?

I just buy new Mac Pro from Apple store on Friday. The saler said I can get the FREE numbers, Pages and Keynote sofewares. But I sing in the App store, it charge me money. I asked the Apple store staff, she said I need to wait 24 hours, they will send me download code. After two days, I checked my email, I didn't get any code from apple. I wonder why I cannot get free software from app store?

Hey sanchocan,
If you find that you are unable to connect to the Mac App Store, I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Specifically the sections titled Troubleshoot issues on a Mac and Learn more.
Thanks for using Apple Support Communities.
Be well,
Brett L

DPS App Builder Download Issue

I guess I hijacked another thread, but I should have posted this separately since the issues are different. Here is my problem.
I am a CCloud subscriber.
In my case, I have do not have any sign-in errors with the Builder...The App building process "works" for a Single Edition App, but then on the final screen nothing is listed under "Downloads." Under App Details it says : Activate App, App Type: Built-in Single Edition App. When you click Activate it gives this message: Activate your Single Edition app by purchasing a serial number from the Adobe Store.
What's going on?
Any help would be appreciated.

Ok, here's what I will suggest.
Drag and drop DPS app builder to trash
Empty your trash
Reboot your machine
Launch InDesign and go to the "help" menu and check for updates.
Make sure Indesign is on the latest update
Re-download the latest version here https://digitalpublishing.acrobat.com/SignIn.html
Login to your folio builder panel with your credentials
Click and highlight your folio and go up to the flyout menu and click "create app"
Let me know the new result

Wrong link to latest version of DPS App Builder?

My installed DPS App Builder is in version 3.1.0 but still I have a message that the version have expired. Have tried to upgrade to latest version from the link, bouth in the login window in DPS builder and from Folio Producer but they are in the same version 3.1.0.
The links have not been changed since this monday.
I´m not able to upgrade or use my DPS App Builder.
I´s not the first time the link to a new version in DPS App Builder have been wrong, but then it was correct in Folio Producer.
Anyone who know to find the correct version?

Please clear your browser caches and go to this link here http://www.adobe.com/go/digpubsuite_vb_mac which should download "DPSAppBuilder-31.2.0.dmg"

I'm getting the "App Activate" error when I try to download my bundles from the DPS App Builder.

I have a Single-App subscription to the Adobe Creative Cloud.
According to this FAQ (link: http://www.adobe.com/products/creativecloud/faq.html#single-app) I should be able to publish unlimited single .folios with DPS with my Single-App subscription to the Creative Cloud. Here is the exact paragraph I'm refering to from that FAQ:
As a Creative Cloud member, do I have access to Digital Publishing Suite?
Digital Publishing Suite Single Edition is not available to free Creative Cloud members. Creative Cloud single-app and complete members have an unlimited Digital Publishing Suite Single Edition license. Creative Cloud for teams members also have an unlimited Digital Publishing Suite Single Edition license.
When I build the app in the DPS App Builder and reach the end of the process, I'm getting the error where it asks me to provide a Single Edition subscription serial to download the developer bundles for my app.
I have tried all the methods described on this forum to solve this problem, including deleting and reinstalling the DPS App Builder, deleting the old apps and creating new ones after redownloading the DPS App Builder, deleting the DPS App Builder, signing out of my Folio Builder in InDesign, redownloading the DPS App Builder, signing into my Folio Builder in InDesign again, etc., to no avail.
Can anyone help? This is a time-sensitive issue and I'm trying to get this app into the Apple submission process immediately. I can answer any questions if you all have troubleshooting advice for me.
Thanks,
David

Thank you for the information and the response. We will be upgrading to the full version of Creative Cloud to publish our single .folio.
I do want to remark on the issues created by Adobe's inconsistent explanation of how DPS can be used with the Creative Cloud. After reading that FAQ, I also spoke with an "Adobe Agent" through the chat system that pops up on various product pages and asked the agent as specifically as I could if the Single-app version of Creative Cloud would allow me to publish single .folios through DPS. In no uncertain terms the agent said the Single-app version would be fine, and referred me to the order page to begin the order process.
I spoke with another agent over chat in the morning on Saturday and they also said I should be able to publish single .folios with the Singe-app subscription to Creative Cloud. When I presented my App Activation problem to the agent, the agent said I should just wait 24-48 hours for my subscription to Creative Cloud to process so I could create my app.
This has been a very vexing process that has cost my team valuable app review time. If I had not encountered the FAQ and two agents who specifically told me that I could use the Single-app version of Creative Cloud to publish my .folio, I would have been happy to go straight to purchasing the full version of Creative Cloud.
Thanks again for the assistance.

Problems downloading zip app on DPS App Builder

I am trying to download the zip distribution app on the DPS App Builder to send to Apple and when I try yo download it I get the following message: There are ressources missing in this publication. To solve this problem, delete the publication, create a new one with Folio builder panel and create a new app.
And I do so, and I get the same message again
Thank you

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities

Cannot download developer app (.ipa) in DPS App Builder

I built my articles in InDesign CC 9.2.1, previewed the folio on my desktop and iPad. No problems.
I followed the instructions in the Step-by-Step Guide to Publishing iPad apps. Created the p12 certificates and mobile provisioning files. No problems.
Built the app following the steps on page 49. Select folio... Create app... Signed in... App Details panel... Icons and splash screens... Selected mobile provision files... Create app...
Everything worked....
But now I've hit a brick wall.
In the DPS App Builder I cannot download the developer app (.ipa) to test on my iPad...
I get a red outline around the developer p12 input field.
I've checked and re-output the developer p12 file and the password... tried again and again...
How can I fix this and move forward?
Any help would be greatly appreciated.

OK it worked... fifth try...
I exported a new p12 development certificate from Keychain access (as described on pages 19-20).
Then I logged back into the DPS App Builder... Manage... download developer app (.ipa)... selected the new developer p12... and password....
... after getting a "server error"... tried again and it worked...
For the record I did not do anything different in each of my five attempts... but this time it worked and I was able to download the .ipa file to my desktop...

Why does every new download create new problems-is every user so advanced to be able to play tech-techs do not seem to get most either,they just keep playing wi

Every time something gets downloaded I loose something else or it makes unwanted changes with other things that were working fine but now are not. I am just a regular user with a PC and I am seeing techs do not know much about how to fix stuff either, they just keep playing with buttons until something happens hopefully for the better. It took me 2 days and several hours to figure out how to set up the Firefox download and now it suddenly recreated itself to a whole new look and I have to start all over again to fix it. Firefox works so much faster than my Internet Explorer but the Explorer is more user friendly and so much more simple to use. In the middle of all this my Windows Media Player did some kind of upgrade and now my Library looks like an Alien rewrote it to suit themselves. Push the wrong button and bye bye all my favorite stuff or it is rearranged and all separated out, lots of my stuff is mp3 seminars, not music and those are not even recognizable by the new downloads. Why is every new download more INVASIVE than the last. How about some basic standards & share? And look at what is in the box just below this one!!! What does that even mean? And No I do not want you to AUTOMATICALLY add anything/what and then open this & click on Allow /Install???? What will that interfere with? You need ordinary people users to be working with you to see if they can figure out what you are talking about? I used to love using my computer, too many changes one one top of the other is getting very annoying and expensive to fix. Keep it SIMPLE. Not everyone is a computer Nerd. And PS: How about some remote help or maybe that is a remote chance of help? And maybe I just wasted another 20mins writing this and only a computer will read it.......HELLO....IS ANYBODY OUT THERE?

Thank you for proving my point brilliantly. For the moment, I shall keep my rantings and the difficulties to myself because you obviously can not handle a bit of user's frustration. Too bad really, that you can not see it as an opportunity to make improvements and be a Hero in the process. I did say that Firefox works much faster, why did you not take that personally as well? ............. Another day, Slick ! ...........

Keep asking a serial number when downloading the app via DPS App Builder

I've already created an app via InDesign and DPS App Builder, but the program don't let me download the app! It says I have to activate the produt with a serial number, but since I bought a Creative Cloud membership, I don't have any number. Any one know what can I do to make it work?
Here's the prints with the messages

Make sure that you follow Creative Cloud workflow by clicking on Create App from Folio Builder Panel. Also your delete your current build, reinstall DPS App Builder and Try again. If you do not have the delete button in your App builder, let us know.

Why can't I download any more apps on my iPad mini

Why can't I download any more apps on my ipad mini

Try deleting the waiting app then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Can't download the current version of DPS App Builder

It keeps going in a loop. I download it it installs, I sign in and it says the same thing "This version of DPS App Builder has expired. Please remove your existing version and download the latest release from http://www.adobe.com/go/digpubsuite_vb_mac"
I have followed all the instructions and removed the app… just keeps going in a loop to no where.

Clear your browser cache and then download it again. That'll do the trick.
Neil

Problems downloading in the DPS App builder

I am having problems creating my test app in the DPS App builder.
I can create and send app from (InDesign CS6) the folio builder–to the DPS App builder, but when I reach the final screen nothing appears listed under the "Downloads" area. The app type only appears as "built-in single edition app" and directs me to 'activate app' and purchase a serial number, which is not what i want to do. I just want to download it to iTunes to test it on my personal iPad.
It's the same issue from this thread..
http://forums.adobe.com/message/4786587
I followed the steps closely (installing updates to InDesign, reinstalling the DPS App builder) but it is still not working.
I'm really stuck, help!!!
Ryan

Any CC membership will do. You need to firtly go to InDesign and use the create app link from Folio builder Panel, that will launch your DPS App Builder, sign in with your CCM id and create an app. You should be able to download the build, if not then we may need to delete your previous build, send me a PM with your Viewer Builder id.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

DPS App Builder Sign and Download p12 problem

I'm working on my first multi-folio app. I have created the app in DPS App Builder, but when downloading the .ipa file, the Sign and Download dialogue flags the p12 file.
I recreated the p12 and mobileprovision files, rebuilt the app, and the same problem occurs. I looked at the forum and there was a suggestion that those files be placed in the root folder, but the situation is unchanged.
According to the Key Chain and my Apple Dev account, all certificates are valid.
My IOS dist and development certificates were created a several months prior. Don't know that it has anything to do with the mobileprovision and p12 certs which have been newly created today, but wanted to mention it in case I have to redo all certification files to get past this one step.
Any insight appreciated.
Rob

I figured it out. I was confusing the p12 file for the push notifications with the original developer p12 file. All fixed.
Rob

Cant sign to DPS app builder in to download distribution ZIP file

I cant sign in to DPS app builder, with the very same P12 and distribution certificate I used to create the app. the app is visible in the DPS app builder. however I just cant download it. Right before download it asks me to sign in... i define paths for P12 file and distribution certificate and i type my pass for P12 file... but after a while it returns me sign ion error message - conatantly.
Btw, my folio and article in it doenst have any special chars (only a-z). Thank you.

Try the following if you are a Creative Cloud customer:
1) Make sure DPS App Builder is no longer running on your machine. Go to the DPS App Builder menu and make sure you quit, so it's really shut down.
2) Sign out of Folio Builder Panel in InDesign, then close InDesign.
3) Run InDesign and sign into Folio Builder Panel
4) From Folio Builder Panel select Create App in the flyout menu and proceed with the app creation process.
If you are getting a signing failure, rather than a sign in failure, try the three solutions at http://helpx.adobe.com/digital-publishing-suite/kb/app-builder-error-signingfailed.html.
Neil

Why is my new download of DPS App Builder still coming up with the notification that I still need to update to the latest release when I already have??!!!

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