Why is my new imac i7 (os 10.6.4)crash every time I am in CS5 using filter tool-lens correction?
In the middle of using lens correction tool or noise reduction filter, my new imac crashs, I have lightroom sometimes on, and Firefox brawser with music streming, any ideas why?
Maybe updating might help as you seem to be behind with the OS and don’t even mention Photoshop’s exact version.
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Can't create new project or open a project - hangs & crashes every time
I installed PRE8 last night. I can launch the app and get the welcome screen. When I click Create New Project, it initializes the application and opens the window/shell for the PRE8 app with the menu bar at the top, but never actually opens the new project. I can open the menus in the menu bar, but most of the options are grayed out. If I try to start a New Project from the File menu, nothing happens. When I close the application, I get the crash report dialog (crash data below). I am not using NVIDIA video card/drivers (ATI Radeon 1150). Machine is a Dell Inspiron 1501 laptop, AMD Athlon X2 running Vista home premium. I have done 2 full uninstalls and reinstalls of PRE8 and installed the update to 8.0.1, but I keep getting the same problem. I can never actually open a project, which makes this software pretty darn useless. Any suggestions?
Crash data:
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 1. 0" build="unknown">
<time year="2010" month="9" day="9" hour="20" minute="11" second="35"/>
<user guid="2badaeca-15b2-422e-9c45-42c56ce073d5"/>
<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="1917" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1695 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x611491d1">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x611491d1" symbolname="DllUnregisterServer"/>
<stackStatement index="1" address="0x6119135d" symbolname="DllUnregisterServer"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x24453100"/>
<register name="EBX" value="0x00000000"/>
<register name="ECX" value="0x00000000"/>
<register name="EDX" value="0x00000006"/>
<register name="ESI" value="0x00000002"/>
<register name="EDI" value="0x2442c060"/>
<register name="ESP" value="0x0012ed24"/>
<register name="EBP" value="0x00000000"/>
<register name="EIP" value="0x6119135d"/>
<register name="EFL" value="0x00250202"/>
</registerSet>
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<binaryImage start="0x16540000" end="0x16547000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFilmStrip.prm"/>
<binaryImage start="0x16560000" end="0x16569000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterFlash.prm"/>
<binaryImage start="0x18450000" end="0x185ae000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterLeader.prm"/>
<binaryImage start="0x17480000" end="0x174b9000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMp3.prm"/>
<binaryImage start="0x174c0000" end="0x174d3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMPEG.prm"/>
<binaryImage start="0x17500000" end="0x17509000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterMultiStill.prm"/>
<binaryImage start="0x17520000" end="0x1752d000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPhotoshopProxy.prm"/>
<binaryImage start="0x75a70000" end="0x75a9c000" type="__TEXT" path="C:\Windows\System32\apphelp.dll"/>
<binaryImage start="0x17560000" end="0x1756b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPict.prm"/>
<binaryImage start="0x17580000" end="0x1759b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterPSA.prm"/>
<binaryImage start="0x17fd0000" end="0x18029000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\PSA\PhotoshopAdapter.apl"/>
<binaryImage start="0x175b0000" end="0x175e1000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterQT.prm"/>
<binaryImage start="0x71a20000" end="0x71b56000" type="__TEXT" path="C:\Windows\System32\msxml3.dll"/>
<binaryImage start="0x183a0000" end="0x18431000" type="__TEXT" path="C:\Program Files\QuickTime\QTSystem\AppleProResDecoder.qtx"/>
<binaryImage start="0x07540000" end="0x07548000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterTarga.prm"/>
<binaryImage start="0x07560000" end="0x0756a000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterTiff.prm"/>
<binaryImage start="0x07580000" end="0x075a0000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterWave.prm"/>
<binaryImage start="0x075b0000" end="0x075c3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\ImporterWindowsMedia.prm"/>
<binaryImage start="0x5e310000" end="0x5e55b000" type="__TEXT" path="C:\Windows\System32\WMVCORE.DLL"/>
<binaryImage start="0x6c300000" end="0x6c339000" type="__TEXT" path="C:\Windows\System32\WMASF.DLL"/>
<binaryImage start="0x075f0000" end="0x07632000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\PlayerMediaCore.prm"/>
<binaryImage start="0x17e60000" end="0x17e87000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AudioVideoIO.dll"/>
<binaryImage start="0x186e0000" end="0x18772000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Display.dll"/>
<binaryImage start="0x181d0000" end="0x1820c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\glut32.dll"/>
<binaryImage start="0x185b0000" end="0x18611000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\aif_core.dll"/>
<binaryImage start="0x18d90000" end="0x18f37000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\aif_ogl.dll"/>
<binaryImage start="0x18f40000" end="0x18fd0000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\image_flow.dll"/>
<binaryImage start="0x18210000" end="0x1822e000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\image_runtime.dll"/>
<binaryImage start="0x18250000" end="0x1827b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\data_flow.dll"/>
<binaryImage start="0x18670000" end="0x18687000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\DisplayDrivers.dll"/>
<binaryImage start="0x19170000" end="0x19ca4000" type="__TEXT" path="C:\Windows\System32\atioglxx.dll"/>
<binaryImage start="0x188e0000" end="0x18901000" type="__TEXT" path="C:\Windows\System32\atiadlxx.dll"/>
<binaryImage start="0x700c0000" end="0x700cb000" type="__TEXT" path="C:\Windows\System32\wbem\wbemprox.dll"/>
<binaryImage start="0x71800000" end="0x7185b000" type="__TEXT" path="C:\Windows\System32\wbemcomn.dll"/>
<binaryImage start="0x6fb50000" end="0x6fb60000" type="__TEXT" path="C:\Windows\System32\wbem\wbemsvc.dll"/>
<binaryImage start="0x6f670000" end="0x6f709000" type="__TEXT" path="C:\Windows\System32\wbem\fastprox.dll"/>
<binaryImage start="0x756b0000" end="0x756c8000" type="__TEXT" path="C:\Windows\System32\ntdsapi.dll"/>
<binaryImage start="0x18fd0000" end="0x18ff5000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderDV.prm"/>
<binaryImage start="0x19010000" end="0x1903b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderMPEGHDV.prm"/>
<binaryImage start="0x1b000000" end="0x1b022000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Plug-ins\Common\RecorderWDM.prm"/>
<binaryImage start="0x1b070000" end="0x1b086000" type="__TESome basics:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.7 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus real time scanning.
Use the GSpot Codec Information Utility to analyse the file and post screen image.
Post back here with the necessary information described here: Got a Problem? How to Get Started
Cheers,
Neale
Insanity is hereditary, you get it from your children -
Why does my new upto date version of idcc keep crashing every ten minutes
I've just recently updated and moved over to cc from cs 5.5 - i'm working on a book layout in indesign, and successfully used it for a week before it started crashing every 10 minutes and it's driving me nuts. I'm on Windows 7 64bit. any advise how to fix - ?!
try resetting your preferences - Troubleshooting 101: Replace, or "trash" your InDesign preferences
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My new laptop came with IE installed. I downloaded FF and installed it without any problems. FF has crashed every time I have tried to use it. I have never had this problem before on either laptop or desktop and found that I could use FF most of the time, only switching to IE occasionally when a site worked better with it ... which wasn't often.
See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]] -
Why does my new iMac keep freezing for no apparent reason?
Why does my new iMac keep freezing? This usually happens when it is not being used and is particularly frustrating when I do need to use it and ahve to switch off and then on again and wait for it to reboot.
I am not computer literate so keep any answers as simple and idiot friendly as possible. I treat it like a car. If I put in the key and turn the ignition on and the enginesprings into life I am content. If not.............. well!In order to provide any help we need to understand a little bit more about the problem you are experiencing.
You indicated the issue occurs when the sytem is not being used. Does this mean that you stop working on the system and the system 'goes to sleep' where the screen goes black, but when you need to wake it back up by pressing keys on the keyboard or clicking the mouse the system doesn't wake back up? To test for this issue open the System Preferences and click on the Energy Saver preferences. See the 'Computer Sleep' slider to the far right 'Never' setting. You can set the 'Display sleep' setting to any number you prefer. With these settings see if the issue still occurs and let us know the results. If it resolves the issue then give Apple a call and let them know you are unable to wake the system when it goes to sleep. You shouldn't be having that issue. -
Why does our new imac download speed so slow (1.99) being right next to the router? Our HP laptop 30 ft away is running at (13.50), and our old HP desk top connected to highspeed is at (33.10).
You are surprised that Mac OS X 10.7 is running on hardware that Apple officially supports and says it will run on? I find your logic unbelievably falwed.
Not a single problem I've mentioned would be caused by "slow" CPU or "little" RAM. How does iPhoto not bringing up the file dialog box have anything even remotely to do with the speed of the CPU or the quantity of RAM? If what you say is true, then yes, performance would be bad, but it wouldn't be selectively bad. I stated that apps such as Reason 5 run perfectly fine, even really well. I can load 30-50 racks and synths and not even reach 50% of CPU utilization, Reason never freezes, etc. DVD playback never freezes as well!! Your logic is horrendously flawed, it seems you don't know much about computer architecture Thus, unfortunately, your reply was of absolutely no help, sorry.
p.s. the external disk spin up problem freezing up the entire graphical interface also has nothing to do with either my CPU/RAM or the OS version I'm running. It is a known crippleware factor of Mac OS X that at least a thousand people are complaining about online and Apple has done nothing about! -
Why does my new iMac keep locking up running 10.7
Why does my new iMac running OS 10.7 keep locking up when I am on sites on the internet?
I think I might be in the wrong community here, but anyway. I have a new 21" iMac intel running OS 10.7. It locks up when on youtube as well as when viewing site on the internet. I have little knowledge in these matters. Any help would be helpfull.
-
Does the new iMac coming in December have a dvd drive? If not can you use the Apple USB SuperDrive?
Does the new iMac coming in December have a dvd drive? If not can you use the Apple USB SuperDrive?
The soon to be released new iMacs don't have a DVD drive. I don't believe that Apple have updated their site to say their USB drive will work, but the expectation is that it will.
I watched the keynote and when Phil Schiller was presenting the new models I think he mentioned something about it working and he had one on the desk next to the iMac.
I'm going to check the keynote if it's still up and I'll update my post if I'm wrong. -
firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Why are my iTunes and iPhoto crashing every time I try to open them?
Why are my iphoto and itunes crashing every time I open them? This is a new problem on my Mac Mini. Have the latest software on my Mac Mini and the latest iLife sotware. My mac mini is about 5 years old, always kept up to date.
Processor 2 GHz Intel Core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics Intel GMA 950 64 MB
Software Mac OS X Lion 10.7.3 (11D50b)Hello Majorie,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Also, how much Free Space is on your Hard Drive?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes. -
Why can I not attach a document to an email? Every time I want to send an email with a document attached to it, an error notice pops out. It tells me that the file is being used even when iall other programs are closed. How can I fix this issue?
Thanks Jeff, I was not aware that a template could be multi-page. (All the existing templates were 1 page)
But it worked, saving me some steps. When I was finished I renamed the document, and locked it.
Then tried to save it but could not because it was locked. I closed it, went to my Spread Sheet Folder ,
to find it, it was not there. The Finder could not find it either.
So I start over again.
I opened up Numbers and it showed my personal Numbers template folder, it contained both my new
original 4 page template and the vanished saved document!
I tried to delete the template containing these document data and could not - I had to go to the Library/Application Support/Numbers to physically remove it from this folder. Then I started over again. I Finally found out how to make it work: I can now "save as", and then lock, and it will go to place where I want it to be saved and locked.
The secret is: Click on the document title in the menu bar, and it opens up "Save as...", which works the same as in OS 10.4.11, and you can pick the place you want for saving. Once done that, you can then lock the document in the same pull down menu, and then close it.
I also found later that I can delete a template from its folder, by letting Numbers open the templates,
clicking on the one I want to remove, then go to the "Numbers Menu/File/Move to...", select "Desktop"
and from there the selected template can then be thrown into the Trash from there.
It appears now that the real fault of the Numbers software is that the "Save as" command is not available in the "Edit" or "File" pull-down menus, but hidden behind the title of the document. -
Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help meThe most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
-
Why do I have to turn on my wi-fi manually every time I log into my computer? Can't it just log in when I do?
Test after taking each of the following steps. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved.
2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."
3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
4. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
5. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
6. Repair permissions on the startup volume.
7. Turn off Bluetooth and test.
8. Reset the System Management Controller.
9. Reset the PRAM.
10. Reinstall OS X. -
i have problems with my iMac ... i shots down unexpectedly every time i work on a project
is any one know why this happens?hope somebody knows something
-
I can't open almost any app on my iMac (OSX Lion 10.7.4). Every time I attempt to do so, the affected app "unexpedtely quits", showing a window (sort of expanded dialog box) with the log history, wich form a complete report wich is said to be sent to Apple. Despite that this window has a "restart" button, I haven't been able to go any further from this point, as it repeats the process again and again, impeding me to use the affected app.
This has get to a critical point, as it is afecting apps like iTunes (especifically when I turn to the iTunes Store from within te app), MacApp Store, Software Updates (I can't update anything, given this problem) and many other apps, including Aperture 3, Fusion 4, integrated Dictionary and Wikipedia, as I've been able to verify.
As far as I'm concerned, it hasn't affected apps like Office, Vectorworks, Pixelmator, iDraw, Quick Note...
Can anybody help me on this matter?
Thanks a lot, in advance...
MarcusUse Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
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