Why is my PDF Portfolio blank?

I just used Adobe Acrobat XI 11.0.10 on Mac OS X 10.10.2 to create a PDF Portfolio. Acrobat let me choose the click-through layout, select files from two folders, and then displayed the PDF Portfolio window.
I would expect the Portfolio window to have a row of thumbnails along the bottom, and a big preview at the top.
What I saw instead is that the Portfolio window is blank. I don't see any of my files there.
Clicking the Layout and Files tabs have no effect, the portfolio is blank either way.
When I try to re-add the files to the portfolio, I get an alert saying that 'the portfolio already contains a file with the name "myfile.pdf". Would you like to replace the file "myfile.pdf"?' So it seems that at some level the files are in the portfolio, but they aren't visible.
The portfolio size is 8MB, which is consistent with the size of the files I have included in there.
I don't see any troubleshooting tips about Portfolio blankness. The forum didn't suggest any relevant topics for me to read first.
Where is Acrobat going wrong? How can I make it handle this portfolio properly?
Thanks in advance for your help.

Hi Jim,
You need to have full Flash Player on your system to view content in PDF Portfolios when using Acrobat/Reader 10.x or 11.x.
Please refer https://helpx.adobe.com/acrobat/using/flash-player-needed-acrobat-reader.html
Download the FP @ http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
Thanks,
Vishal

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