Why is my phone not allowing me to use FaceTime or iMessage using my Apple ID instead of my number?

I recently suspended my service with Verizon due to deployment and I looked forward to using FaceTime and iMessage through my email account. However, my phone will not allow me to. The pop up says "Could not sign in. Please check your network connections and try again". I don't know what the problem is? Is it because of my location? Or my service suspension? Help, please!

Hello bmsarabia,
You may need to verify that you are connected to a Wi-Fi network. If you are, and are still receiving this message, the article linked below provides troubleshooting steps that can help get your signed in.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
Allen

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