Why is my phone stuck in assist mode

I have been using my phone fine all day, until i noticed that when i went to unlock my phone a 'Grey Box" was highlighting the time, when I went to swipe my screen a box appeared around that. I am now stuck, as once I finnally got into the unlocked phone(after having to touch the selected buttons several time - once to highlight the button, and then a double tap to process) I can no longer scroll up or down!!
Please Help......... I am already loosing my hair but at this rate, I will be bald in an hour!
Thanks in advance

Settings - General - Accessibility - Assitive Touch set to Off

Similar Messages

Why is my phone stuck on headphones mode

i don't know why but when I unpluged my iPhone out of the auxiliary port it didn't switch back to the speakers.. I have done this a million times before and this has never happened. I've tried plugging it back in a few times but still hasn't worked

Howdy steve,
If you are having an issue with not getting any sound from your iPhone speaker, I would suggest that you troubleshoot using the steps in this article -
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

HT201263 I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?

READ the article from which the question was posted and follow all the troubleshooting steps.

HT1414 my i phone stuck in recover mode how can i fix it it keep showing up 1015 an different numbers

my i phone stuck in recover mode how can i fix it it keep showing up 1015 an different numbers

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
-Griff W.

Why are my apps stuck in "waiting" mode?

Why are my apps stuck in "waiting" mode?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...

Phone stuck in recovery mode after Update

So, last month my phone got stuck in recovery mode while I was on vacation, saying I needed to insert a sim card. There was already a sim card in it, eventually it just stopped working & would not let me restore. I took it to Apple & they replaced it.
Just tonight it popped up telling me there was a new update, so I updated it. @ the very end, it said update failed.. blah blah recovery mode error 1013. Same error I got last time. I don't get it? Why does this keep happening to me? I purchased a new macbook pro back in August, could this have something to do with it?
Thanks

NOT HAPPY JAN!!!!
Both my daughter and I had the same problem on different computers. Hers is an iPhone 4 and mine, a 5. Both got caught in recovery mode. I did follow the above mention troubleshooting however to no avail. Took it into the Apple shop yesterday and they restored it back to the factory setting for 6.0.1. Lost all of my content on the phone.
The Genisus stated that is it a Windows problem.
Yes, I agree, that Apple has lowered their delivery and service. It is true, that Apple is the new Microsoft, that it is ok to have problems when upgrading and when it hangs, just reload.
AVOID THE UPGRADE AT ALL COSTS.

Phone stuck in Recovery Mode Iphone 4s.

Hey guys, recently my iphone 4s had some difficulties and it wasnt able to pick up my service provider. The bar was just stuck on "Searching" but all other applications worked except messaging and calling. It was not my provider's or SIM card's fault because I had it checked and it was all working and I was directed to an apple store. At the store I was told to first update my phone to the newest IOS (July 2, 2013) and if that did not, I should try restoring my phone to factory settings. When I attempted to update my IOS to 6.0.3 it gave me an error "Update has failed due to an unknown error" (-1) and it automatically put my phone into recovery mode. So i plugged my phone into my Itunes (newest version) and it tells me my phone is stuck in recovery mode and I have to restore it. I attempt to restore it and it gives me the same error "Restore has failed due to an unknown error" (-01) and now its stuck in recovery mode. I cannot get it out of recovery mode and I don't even know if it would fix my Phone's inability to pick up a Service Provider.
Any help would be appreciated,
Thank You
David

Hello Puppetbasher,
Thanks for the question, and welcome to Apple Support Communities.
That definitely sounds frustrating. The following article outlines restore error -1:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
Thanks,
Matt M.

Phone stuck in recovery mode- Itunes not recognizing phone so cant' restore

Please help. Im snowed in with no phone. I accidentally tried to update my 3gs to the latest software before updating my itunes. Now it is stuck in "recovery mode" showing the itunes logo and cord icon.
So I successfully updated itunes but it does not recognize my phone. I have tried restarting the computer, hard starting my phone, changed usb ports. When i plug the phone into the usb, my computer recognizes it and launches the "new hardware wizard". I tried having windows find the software but it never finds anything.
im not sure what else to do. I cant even get apple to help because i don't have a phone.

If all else fails, try the steps I listed in my post below:
http://discussions.apple.com/thread.jspa?threadID=2325175
I had the same problem, after a few days of troubleshooting this was what finally got me working again!

Phone stuck in recovery mode with no backups

HALP
I was trying to update my iphone to the newest version just yesterday (27/2/2015) and my phone is stuck in recovery mode.
I've yet to make any backups yet so I can't simply restore it to get it out of the recovery mode.
Is there any ways I can get outta of it without losing my data? Like can I drain out the battery or something?
I tried hard reset, tinyumbrella, Fonepaw, but it doesn't seems to do the job.
All it does is restart my phone and it gets back to the " connect to itunes" screen.
There wasn't any pop-up asking if I would like to backup my data too when I click on the restore button on itunes, thus i cancel it.

Aly.Mic wrote:
HALP
I was trying to update my iphone to the newest version just yesterday (27/2/2015) and my phone is stuck in recovery mode.
I've yet to make any backups yet so I can't simply restore it to get it out of the recovery mode.
Is there any ways I can get outta of it without losing my data? Like can I drain out the battery or something?
I tried hard reset, tinyumbrella, Fonepaw, but it doesn't seems to do the job.
All it does is restart my phone and it gets back to the " connect to itunes" screen.
There wasn't any pop-up asking if I would like to backup my data too when I click on the restore button on itunes, thus i cancel it.
Update : Connected to itunes and an update button was available. Click it but after a few moments it says "an unknown error occurred:4005"

Help!! phone stuck in recovery mode

Hello, I really hope somebody can help me.
I tired to do the new ios update (7.0) but it asked me to plug it in to itunes, when u did this it's in recovery mode and now will not come out of it. I cant turn my phone on at all so it is not usable!! Help!!!
Thanks Leanne

I have been stuck in recovery mode since 10 ; (

PHONE STUCK in recovery mode...HELP!!!

I keep trying to restore the phone and nothing is happening...is there ANY way to get my phone to work? I have installed the new updates 3 times!!!

I have been stuck in recovery mode since 10 ; (

TS3694 Phone stuck in Recovery Mode. HELP PLEASE!!!

My iPhone 3GS recently went into recovery mode and has refused to exit. I tried the button commands to make it come back, but it's stuck in recovery mode. Whenever I try to reset its programming to factory settings using iTunes, an error always appears as it is installing firmware. i have no other clue as to how to fix my iPhone. Please help...

Follow the instructions from the article which the question was posted.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Phone Stuck In Recovery Mode

Like the idiot I am, I decided to upgrade the software of my iPhone to the 4.0 version. I first had to download the most recent version of iTunes...no problem there.
When I tried to download the new iPhone software everything froze up. It went through "Extracting Software" then "Verifying iPhone Restore With Apple" then "Preparing iPhone For Restore" and a bunch of other little screens. When it got to "Restoring iPhone Software" it froze...status bar on the computer got almost all the way to the end and the status bar on the iPhone got about 1/3 of the way across.
It stayed like that for about 10 hours. I unplugged the phone from the computer, shut it down, and when I turned it back on it has a photo of a USB and an arrow pointing to an iTunes thumbnail.
I plugged the phone back into iTunes and I got a message saying the phone is in "Recovery Mode" and it instructs me to do a "Restore." When I click the "Restore" button it goes through all the same stuff, with the same result...freezes up at the same place as it did before.
I've tried this about 8 times now with the same result. My iPhone is now unusable. Were I in the U.S. I would take it to the store and demand a refund (it's only about 5 days old). However, I'm in Afghanistan and so I can't do much about it.
Can anyone help me out? Is there any way I can get my phone working again...would be nice to be able to talk to my family again.
Thanks!

Ok so I fixed the problem. After receiving error 14 I went into the directory where the update is stored (Apple folder on my pc) and deleted the software update file. Then I emptied my recycle bin. Launched iTunes and redownloaded the update again. When my phone attempted to restore itself it hung up 1/4 of the way thru and sat that way overnight. When I unplugged the phone this morning I got error 14 again.
This is what I did to fix it this morning:
1) went back into the directory and deleted the software update file
2) deleted my recycle bin
3) rebooted my computer
4) launched iTunes again with my phone plugged in (I did move it to another USB port but I'm not sure that had anything to do with it working this time since I had used that same cord and port when updating my iPad last night and had no problems with it working)
5) iTunes prompted me that my phone was in recovery mode and needed to restore. I selected "update and restore" and it went thru the process with no problems.
I hope this help others that have a similar problem as this is very frustrating to me. Good Luck!

Why is my iPad stuck in recovery mode after iOS 5 update?

I plugged in my iPad2 to sync and download a document. I noticed that there was an update to iOS 5 so I elected to download the update. As a result my Ipad seems to be stuck in recovery mode as every time I plug it in and attempt to connect to iTunes I get the message. "Itunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with itunes." I do so and after waiting for the update to download it tells me the same thing again. I have tried different USB ports, rebooting my iPad and the computer and disabling antivirus software. Please help me I literally need to use my iPad.

I had a similar issue with my Ipad. I had to take it to Apple, they restored the system but after that my IPad did not sync. It was not until an hour ago I read on another forum someone suggesting disconnecting the Ipad abd turning it off, then connecting it to the PC (usb port) and then turning the Ipad on. Try it it may work for you. I tried apple support 3 times before with no luck! Good luck.

Why is my ipad stuck in recovery mode after IOS update? I can't get it out even after I restore. Please help!

I did an IOS update and now my iPad is stuck in recovery mode and I can't get it out. I have tried to restore through iTunes, but after restore it says it is still in recovery mode. Please help!

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

Why is my phone stuck in assist mode

Similar Messages

Maybe you are looking for