Why is my purchased music gone?

Why is my purchased music gone from iTunes? When I click on purchased, it's not there.
If I can't get it back I will NOT buy any more music from iTunes ever again.

Did the music disappear after updating? It might still be on your computer then.
This article has a lot of useful information for looking for your purchases:
http://support.apple.com/kb/TS1408

Similar Messages

Why has my purchased music gone missing

Hi i recently synced my iphone 4 and realised that most of my music has gone missing. After usiing itunes the same day I was trying to play tracks in my library and got a message saying orignal file could not be found. As I looked through the list of tracks I could not play I realised it was all the music I had purchased from itunes that was unable to be played. I do use a shared computer so I cannot say if any changes were made but have been sharing the computer for 2 years now and nothing like this has happened before.

Delete the songs and redownload them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps.

Why wont my purchased music download from macbook to ipad?

why wont my purchased music download from macbook to ipad? What checks should I make?

Make sure that you are signed into the correct ID in Setting>iTunes and App Stores>Apple ID. If you use iTunes Match, you have to disable it on the iPad before you can sync your music.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
iOS: Syncing with iTunes - Support - Apple

Purchased music gone after PC crash

Hi
Hope someone can help. I had a PC crash and had to reinstall everything from scratch. My purchased music has gone, how do I get it back? I've bought it, I have the record of it in "Purchased", but how can I get it from iTunes again without having to buy it again? Many thanks
Windows XP
Windows XP
Windows XP

I had the exact same thing happen to me, I emailed apple about it and they replyed saying they put all of my bought songs in a "Download queue". Any songs I bought that were later modified at the iTunes Store they could not do but in my case none had been modified. once they had set up a download queue all I had to do is hit Advance at the top of iTunes and select "Check For Purchases". I would recommend doing that first to see if that works, if not email apple and Im sure they will set up a download queue for you. Goto this link http://www.apple.com/support/itunes/musicstore/lostmusic/ at the bottom of the page is where you can fill out some basic info and email them about your problem. This is where I went to email and then redownload all my bought songs. once you have done that make sure you back up all the songs you have bought to a CD, DVD or External Hard drive.

Purchased music gone

I created playlists in daughter's laptop (we were sharing her computer). All purchased music from iTunes. Daughter, in all her teenage wisdom, felt it was an attack to her privacy and belongings so she deleted my playlists. Now, I purchased a new laptop which did not show my music. That's when I found out daughter had deleted my playlists. My new laptop develop problems and upon going back to Best Buy, they decided to give me ANOTHER laptop. Now, my question is:
Surely ITUNES has a record of all my purchases (i.e., both my daughter's and my purchases). Where can I find the music we've purchased to date so I can download it to my new laptop?? I just can't believe ALL my music is gone..... I've invested money here, know what I mean???

Calm down.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
You really should always have a backup copy of your computer for just such an occasion.

Why did my purchased music just double?!?

All of my purchased albums doubled overnight. Half of them have the Icloud icon after them prompting me to "Download to Icloud". Now if I try and play an album, each song plays twice.

Hi Doug
In some ways, the Purchased Music playlist is like a regular playlist. Sometimes when moving songs from one playlist to another, or dragging a CD icon or a playlist icon, or even the library icon itself, they accidentally get dropped on the Purchased Music icon or into its window. So that's why sometimes it contains songs that aren't puchased, ie when other songs are manually copied to it, usually accidentally.
If there are songs in that list that aren't purchased, you can simply select them and press the delete button. This will delete them from that playlist but not from the Library.
Your other situation is a bit less clear. You say the Purchased Music playlist contains tracks that are not in your main library? That can't be. The library is the source of all music. If you delete a track from the library it will automatically be delete from all playlists it is in as well. When songs are dragged from the library to a playlist, the actual song file is not copied, rather just a link to the song file is added to the playlist.
Perhaps what's going on is that your Purchased Music playlist looks like it contains more songs, but what's really going on is that there are duplicates in that playlist. This might have happenned if you accidentally dragged your library icon into your Purchased Music playlist, it would have copied all the songs from the library, including all your purcahsed music, thus making duplicates in that playlist.
Does that help explain some of what's going on?
Sara.

Why has the Purchased Music tab disappeared in the Greek itunes

Hello,
when iTunes launched Match here in greece last week I jumped on the bandwagon, however the "Purchased Music" tab has now dissapeared from iTunes and i cannot redownload any of my purchased music. Also the iTunes Match icon has dissapeared from under the STORE menu.
what is going on?
thanks
Anthony kyriazis

My loudspeaker does appear:
Assuming you have room available to the left of the check mark in iTunes (if not, make room first), try control-click on the row that says "Name ... Artist ... etc." and checking "Auto size all columns" from the resulting drop-down.

Purchased music gone....again. Please help!

Ok, here is the deal. I was having troubles with itunes and was forced to re-install it. That went fine, i got all my music back and it works as it should. However, I don't have any of the purchased music anymore.....
I can't find anyway to "enable" or "authorize" the computer to play it. Please help me! Thanks.

No, you didn't mention that your purchases weren't on the computer you are using. That was an important piece of information, without knowing that, the assumption is that the purchases are on the computer. Also, when you set up the SPL, you have to make 2 separate entries for protected AAC, then click on the "+", then purchased AAC. That doesn't matter anyway since the purchases aren't even on this system. Store policy states that downloads are a one time deal & it's the USER'S RESPONSIBILITY TO BACKUP IMPORTANT FILES. If you have no backups, you may have a problem getting your purchased music back. Could you possibly provide some SPECIFIC DETAILS as to what is going on & what happened to your purchased content?

Purchased music gone from iPhone?

hi
ok, so, i just bought some new music from itunes over iphone 3g this morning, and i thought it'd be a good idea to create a playlist with it all (purchased music)
i see my recently purchased music is in it, however, music that i bought only a few days ago isn't on my iphone anymore, and nor is it on my itunes on my sync computer.
it shows up under account purchases but i can't find it anywhere...and yes i've used spotlight etc, it's the not being on my iphone bit thats worrying me. i use manual sync so nothing can be deleted without my decision right?
any help apprecciated thanks guys

Did you try iTunes > File menu > Transfer purchases from...?
If they are in your purchase history on your iTunes account, you can use the Report a Problem link.
Here's the Apple kbase article on lost iTunes music purchases (which includes an email contact link):
http://www.apple.com/support/itunes/store/lostmusic/
Hope this helps...

Purchased music gone...not even in "purchased"

I plugged my iPhone in to transfer some music. Once the music synched, that music was there, but all of my playlists emptied and my purchased music disappeared (I did not have it set to "remove songs/videos and synch to iTunes." - I've heard of the latest iTunes deleting your purchased music, so I went to the "purchased" section in the iTunes store to re-download it...and it's not their either. Where is it?? How can I get it back??

iTunes prefs > Store - Show iTunes purchases in the cloud

HT1491 why cant i purchase music for $150 but I can purchase movies for $5, using the same card?

using an ipad i cant purchase music ...using apple tv i can purchase movies.....same account...payment info verified and correct......pop up tells me account info is wrong...i am stumped

Because Apple doesn't have permission from the artist/copyright holder to sell that music in the USA.
(69132)

Why isnt my purchased music showing in the purchased section

I got a new iphone 6 for christmas and i've been trying to sync my music from my iphone 5 for a trip, but when i go to sync music all it has is the u2 album and two other songs. and when i look up the album/songs i want to resync it says purchased but i have no way to sync it because it doesnt show up in the purchased sections.

To Ritthissakdi: Why did he not what?
To: rachd_1325: You need to be signed in to the iTunes Store with the same Apple ID that was used to purchase the music, apps, etc. When you are signed in to that Apple ID, the music, apps, films, etc. that were purchased with that Apple ID will appear under purchased.
Go to Settings > iTunes and App Store and make sure you are signed in with the Apple ID used to purchase the music. If not, you must sign in with that Apple ID. Then scroll down and make sure the appropriate items you desire and toggled ON.
Afterwards, go to to your iTunes Store app and you will find the music you have purchased will be shown under "Purchased".

Why does my purchased music not work after i restored my ipod touch

i restored my 4g ipod touch but after i did all the music i purchased on itunes doesnt work, it just skips that song, why is this happening?

If the music play OK in iTunes on your computer
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why I can purchase music only from a local store?

It's like crazy, you want to support your favourite artists, no pirate stuff, but Apple says NO. In our european local store the offer is SO TRIMMED. (Can't be comparted, seriously.) WHY?
Is my money not as good as US citizen's ones? Am I a second category person?
SMH.

Calm down.
This is the way the itunes store works.
You can buy from other sellers. Itunes is not the only music store on earth.
If you want to nbuy from itunes, then you have to abide by their terms of service. You may buy from whomever you like.
"Is my money not as good as US citizen's ones? Am I a second category person?"
U.S citizens cannot buy from another country's store either. No different than any other country.

Why isn't purchased music video (one of several) not appearing on my AppleTV

I recently bought a dozen music videos related to a tv show. All but one has appeared on my Apple TV music video list. Doing a search in music on my AppleTV I still find it listed for sale and not purchased even though I purchased it a long while back. How can I get the Apple TV to clue in and recognize ALL the music videos I have purchased?

I'd contact iTunes Store and see what the issue is.
I have items that I've purchased, do not show as such in iTunes on a computer but are available to re-download via iTunes Purchased quicklink.
When items 'change' in the store - they may get a price cut, different product code or something on Apple's servers they can be treated as different products.
Query with the Store - if nothing else they might offer a credit so you can replace the old item with one that shows up.
I've also in the past got caught out by poor quality video episodes that I've complained about and had refunds on - so for example one bad episode in a Season got refunded but was then not available in the cloud.

Why is my purchased music gone?

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