Why is my "Recent Purchases" list blank (not empty - blank)?

I'm running the latest iTunes (11.1.3 (8)) on my MacBook Pro (10.6.8) and I have bought lots of tunes in iTunes.
However, when I click on "iTunes Store" to go to the store, and then "Purchased" under "Quick Links", and then select "Recent Purchases" on the left, I get a list of 200 blank lines. The space for them is there, but there's nothing but whiteness.
Everything else seems to work fine in iTunes; just the list of purchased items is blank. Suggestions?

The solution - turn cookies back on in Safari.
I'm guessing here, but it seems likely that iTunes uses the same rendering engine as Safari, and perhaps it is also dependant on Safari's use or non-use of cookies.
What I know for sure is this - once I turned cookies back on in Safari, my list of Purchased items was populated, instead of being blank. So, hope this helps others.
(I didn't have to reload my library, or any of the other things that others have suggested.)

Similar Messages

  • Recent files list is not updating after 10.1.13

    Recent files list is not updating after 10.1.13 update unless I open the file via the Network in Windows Explorer.   If I open a file by accessing the file via a drive listed under Computer, the recent files list does not update.  The recent files list updates only if I open the file from the same drive listed under Network.

    Hi Bert ,
    You might want to report for a possible bug.Please refer to the following link for the same.
    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&loc=en
    Regards
    Sukrit Dhingra

  • Why is my recently purchased adobe photoshop elements for Mac grainy when installed?

    Why is my recently purchased adobe photoshop elements for Mac grainy when installed?

    Please share a screenshot of the issue that you are seeing.
    Thanks
    Andaleeb

  • HT204370 A movie shows in my purchased list but not in the Movies list...

    A movie shows in my purchased list but not in the Movies list...

    The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
    Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
    For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.

  • Why was my recent call list deleted without my knowledge

    Why was my recent call list deleted without my knowledge?

    Without a little more information than that, my best guess would be gremlins. It ould be helpful if you could provide a few more details.

  • Why are my recent photos turning blank

    why are my recent photos turning blank all of  a sudden?  And how do I retrieve the pictures that were backed up to icloud?

    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. Describe the problem as fully as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    - What format is that flash drive?
    Anything else you can think of that might help someone understand the problem you have.

  • 4 of the songs on a recently purchased album do not appear on my computer. I bought the album on my phone, and all of the songs are accounted for there, but on my computer it shows as an incomplete album and ITunes wants me to buy the missing songs?

    I recently purchased Slipknot's ".5: The Gray Chapter" on my phone via an ITunes gift card worth $15 dollars. The album did have some trouble downloading because of a bad signal, and a good number of songs "could not be downloaded at this time". To download the missing songs, I had to go into ITunes store>more>purchased>music>all songs and click download on the few that didn't. This fixed that problem, and now the entire album is on my phone, but when the album transferred over to my computer, 4 of the songs still did not appear.  Not only that, it says that they have not been purchased. The ITunes card I used only has a dollor left on it, so I know it registered the purchase. The 10th, 14th, 15th, and 16th tracks still have $1.29 next to them, and ITunes is showing the album as an incomplete.

    We are having this same issue.  We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library.  Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain.  The rest are no where to be found and the iTunes store shows that I would need to re-purchase.  Not sure what to do as when I tried to sync my last phone, all the songs were gone.

  • Why is my Itunes "Purchased" list empty?

    My Ipod is missing "Ten Million Slaves" by Otis Taylor, I would download it again, but not able to. I checked my computer in the music and media files and its not there either...and not on the Ipod. I went to the Itunes store and there are no purchases listed under my account under the quick lnks "Purchased" (NEW).

    My problem is solved
    https://discussions.apple.com/thread/3033439?tstart=0

  • HT204081 why is my recent purchase of Reading Rocks 'paused' on my ipad? I cannot open it up.

    Why is my recent  purhase of the book/app raeding rocks 'paused' on my ipad

    Follow step 1 to step 3 very closely.
    http://support.apple.com/kb/HT1808

  • Indesign CS5.5 recent items list blank

    After upgrading to Design Premium CS5.5 I noticed the recent items list, that comes up when Indesign starts, is cleared whenever I restart my mac.
    It's fine in all the other CS applications like Photoshop.
    I'm running Snow Leopard and I think I have all the latest Adobe updates, Indesign is version 7.5.1
    It may be unrelated, but when I ran the 5.5 update, it annoyingly left all the old CS5 versions intact, without giving me the option to remove/overwrite them.
    So now I have two versions of Creative suite running alongside each other.
    I would like to uninstall the old versions, but I'm worried that the CS5 uninstall script will remove assets shared by CS5.5 and mess up my system.
    Does anyone have any ideas as to how I can fix the recent items list... or if I can safely remove CS5 without causing more problems?

    Steve Werner wrote:
    Have you repaired permissions on your Mac with Disk Utility?
    I tried that, but it didn't make any difference unfortunately.
    Peter Spier wrote:
    I suspect a permissions problem with the InDesign SavedData file, or containing folder, in your user library is keeping it from being written properly.
    In light of your comment, I had a dig around and noticed something a little strange.
    I had a look in...
    Users>Me>Library>Application Support>Adobe>
    ...and noticed there were separate folders for the different versions of the CS applications, like: 'Adobe Photoshop CS5' and 'Adobe Photoshop CS5.1
    But there is only one folder for InDesign CS5, despite two versions being installed.
    Is this supposed to be this way? It seems odd that Indesign is the only one that is different.

  • Why is my "recent items" list not updating properly?

    When I go under the Apple menu to "Recent Items," I find that sometimes it does not actually show the most recent documents I have been working on.  I just closed a Microsoft Word document that I've been editing and saving for the past two hours, and it doesn't appear in the list, yet a bunch of other items are documents I had open earlier today (and have since closed).  Excel spreadsheets randomly fail to appear sometimes, then appear other times.  What gives?

    The solution - turn cookies back on in Safari.
    I'm guessing here, but it seems likely that iTunes uses the same rendering engine as Safari, and perhaps it is also dependant on Safari's use or non-use of cookies.
    What I know for sure is this - once I turned cookies back on in Safari, my list of Purchased items was populated, instead of being blank. So, hope this helps others.
    (I didn't have to reload my library, or any of the other things that others have suggested.)

  • Why is my recent purchase not showing up in my purchase history?

    I made a purchase and the parcel was shipped to me by UPS. I got confirmation that it is delivered to some dock in KY. I called the seller and they said it was shipped to eBay's secondary shipping area and it will be forwarded on to me (in Canada)... and I will get confirmation from eBay. They said to check my Purchase History in my eBay account and it will give me the second tracking number from another carrier. I checked my Payment History and there isn't even a record that I made the purchase. How do I contact someone from eBay to resolve this? Anybody else have a problem with things not showing up in their Purchase History?

    Don't panic.the parcel was shipped to me by UPS.UPS or USPS?In any case it was NOT shipped to you. The US seller is using the Global Shipping Program.She ships to Kentucky where the GSP/Pitney Bowes has a central processing plant.Her responsibility is now ended.it will give me the second tracking number from another carrier.Well sorta.PB/GSP does track all the parcels it is handling,but they are lax about letting the buyer know where the parcel is.This is NOT important.Emotionally it is upsetting, but all is normal.Your item has been processed for Canadian duty and sales tax in Kentucky.It was put on a truck with thousands of other eBay parcels going to Canada.(Other parcels sent to KY, were sorted and are now in containers on their way to Germany, Mexico, Brazil, Australia.)Once it crosses the border-- no customs delay because that was dealt with in KY-- it will be transferred to a Canadian carrier, usually Canada Post and sometimes CanPar.It will be delivered to your doorstep by the Canadian carrier. This will take upwards of 20 days from the day your payment cleared.If it takes longer, do NOT phone eBay, instead go to the Resolution Centre at the bottom of this page and open an Item Not Recieved dispute.But this is very unlikely to be necessary because everything is underway as it should be.  I checked my Payment History and there isn't even a record that I made the purchase.This is the one statement that puzzles me.Go to your Paypal account. You should see your payment recorded there. You may also see a tracking number from your seller to the GPS.And look on your Feedback Page, the purchase will be there waiting for you to leave feedback when the parcel arrives.  This is why I detest the emphasis on tracking that eBay gives. Tracking does nothing for a buyer but cost money. The sole useful purpose of tracking is to protect the seller against phoney claims of non-delivery. All the buyer is paying for is warm fuzzies. 

  • Some recently purchased songs will not transfer over to my new ipod nano. Why is this happeneing?

    I just got an Ipod Nano 7th generation. Most of the songs that I had in my library will sync over with some exceptions. I just purchased two songs for my old Ipod touch and when I try to sync my new Ipod with my old library, those songs aren't even recognized. That's amazing considering I bought them from the Itunes store?

    Well usually syncing or dragging should work. I might be able to help but it could be a bit fiddly. You could get your music from itunes and put it into a seperate folder out of i-tunes then drag it into your ipod from there? I'm not sure but you could try.

  • When i sync my ipod why doesnt my smart playlists update its settings (ie recently played list does not reflect songs only played in 2012)

    i set up a smart playlist for my ipod touch i only want songs that i've played in 2012 show up in that playlist. but when i sync it on my ipod it still has other songs in it. i tried deleting the list and all but it still comes back. i copy to play order and it doesnt work as well. help. thanks

    Bump
    I changed the rules: Set mediatype to only music
    Limit is 25, recently played songs first
    Live update is enabled
    Still the same problem. PLEASE help

  • Recently purchased iTunes songs not showing up in Library

    I'm a MAC user and am having issues with iTunes 11.   I have Match.  When I order a song off iTunes it doesn't show up in my library.  I search on my hard drive and it's not there.  I see it when I go to my purchased history within the iTunes store (Home page, down at bottom, Featured --> Purchased). There's a downward arrow next to the song, which indicates that it's available for download but it's not on my hard drive.  I download the song, and then it appears in my library.   This used to be ocassional but not happens every time.  Anyone have any idea of what's going on?
    What's weird is that when I purchase a song, the download arrow and status bar look like it's actually downloading something.  But believe me the song is not on my hard drive. 
    I've reinstalled iTunes twice.  Logged out and logged back in twice.  Kindof wishing I didn't install 11.  Customer service is not being all that helpful.
    Your help is much appreciated.

    I had the same issue and it was resolved with today's iTunes update to 11.0.1
    "This update to the new iTunes addresses an issue where new purchases in iCloud may not appear in your library if iTunes Match is turned on, makes iTunes more responsive when searching a large library, fixes a problem where the AirPlay button may not appear as expected, and adds the ability to display duplicate items within your library."

Maybe you are looking for