Why is my service disabled?

i want my line back and running.
I have a block on data overage not disable my service.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

I hope you are having a great and sorry to learn that you are having this issue;
Since I could not check what version of the laterst firmware,  I hope you don't mind doing the following in your printer:
Updating the All-in-OneFollow these steps to enable automated Web Services updates, and to update the product firmware.
Important : The HP product must connect to a wireless network with an active Internet connection to receive updates. However, the product does not need to be connected to a computer.
On the upper left side of the HP product control panel, touch the Web Services icon ( ). The product control panel displays the Web Services screen.
Touch Settings . The product control panel displays the Settings menu.
Touch Product Updates .
Touch Check for Product Updates Now .
Wait for any updates to download and run.
If you using Win XP or later please run this tool to see if you get any errrors Click here
Is your printer on warranty? if you do not know you can use this tool;  GO HERE.
Hope this helps and let me know if I can assist you any further I will do my best to provide you assistance;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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