Why is my text not formatting correctly - leading issue?

Hi I am having trouble with text formatting. I am creating multiple documents using the same file as a template. I have a text box filling half of the canvas and am copying text into this from a Word document. The first file I created this text formatted fine, however after saving and renaming the file to create the second copy when I replaced the text the line spacing isn't observing the formatting in the character palate - and looks like this. I have tried copying the text into a plain text editor and copying in from there in case it's bringing Word formatting with it, that doesn't fix the problem. Last night I managed to get a work around by retyping the text directly in PS, a labourious chore and not an ideal fix, but this morning even that is not working and it's formatting as in the photo below. Changing the line spacing to auto doesn't fix it. Creating a new PS file and copying the text/retyping the text doesn't fix the problem either.
What else can be affecting the text format other than controls in the character and paragraph palate?

That is odd... did you try changing fonts? Upping the leading? Maybe try pasting the text into a note in photoshop... you can find the note tool nested with the eyedropper, then copy and paste it out of there into your page... I know this is weird... but make sure your text from word is actually in paragraphs and not soft returns...

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Try the Microsoft forums.
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This may be a bug that only Apple can fix. You can report it via
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I’ve been out of the game for a long time. I’ve got a lot of catching up to do.
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Why is my text not formatting correctly - leading issue?

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