Why is my video exporting without any picture?

I try and export it from elements, but when its done it ends up as an mpeg with audio but no video.  Any help?

kevinm
Thanks for the reply.
Running as Administrator is important, so let us see if you are.
If you go to
Control Panel
User Accounts and Family Safety
User Accounts
Manage Other Accounts
how many accounts do you see, one or more....are you using the one that reads
Owner name
Local Account
Administrator
As for QuickTime....please go to Publish+Share/Computer/QuickTime and see if you have Presets for that QuickTime choice.
You will need to scroll down to QuickTime toward the bottom of the Publish+Share/Computer list. Use the thin scroll bar
to the right of the choices for that. Look for Presets field. It should contain choice of presets for
NTSC DV
NTSC DV 16:9
PAL DV
PAL DV 16:9
HD 1080i25, H.264, AAC 48 kHz
HD 1080i29.97, H.264, AAC, 48 kHz
After you select one from the list, you should be the default description for the selected preset.
If all that happens, then you have QuickTime installed.
Are the missing pictures only from the export file? Do you see these images before export? If so,
you may be involved in a Windows 8 issue involving MPEG2 support and Windows Media Player.
What is your player? If only Windows Media Player, then consider using the VLC player to determine
if that will work for you video and audio wise.
http://www.videolan.org/vlc/index.html
We will be watching for your progress.
Thanks for the follow ups.
ATR

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