Why is my wifi so slow on my Airport Time Capsule

I just got am Airport Time Capsule 2TB for my 2100sq ft house. The Time Capsule sits in the middle of the house, and my iPhone, iPad and MacBook all have "Excellent" Connection according to my AirPort Utility. However, my AppleTV is only getting "Good" connection, and operating at a Data Rate of 13Mb/s and -76 dBm.
For the 6 things I have connected to the Time Capsule, it's usually fine. But when I'm trying to watch a movie I rent on iTunes or NetFlix, I notce that everthing is etiher grainey half the time, or the AppleTV freezes and pauses while it uploads more content.
I upgraded to the Time Capsule for the backup storage, and becuase it soudned like it was a stronger wifi router for my AppleTV and Samsung Smart TV. My AirPort Express used to be a little slower and would leave my movies a little grainey, but it seems much worse with the Time Capsule.
Are there settings I should set to boost the connection and speed? Or, is this just actually how the Time Capsule is?

If you take the ipad and place it right next to the ATV does the signal drop to the same level as the ATV?
If the ATV is in a poor spot in the house it could be affected by even tiny placement differences.
Some people do find the new TC worse..
Can you try using the express as a wireless extender particularly for the ATV and Smart TV. Place the express in a spot where it gets excellent signal from both the TC and is able to repeat with excellent signal to the TVs.
There are no settings to boost speed. Actually the apple routers are pretty well devoid of settings of any kind.
But I would do the following.
Reset to factory.. use all short names with no spaces and pure alphanumeric for everything.. TC name, wireless names and ensure disk share name is data.
Set the name of 2.4ghz to say TC24ghz and 5ghz to say TC5ghz
Now set the channel of the 2.4ghz in wireless options.. test 11, 8, 6, 1 in that order.
Unfortunately Apple have taken away the ability to set 5ghz channel.. even though it looks like it works it doesn't.
No improvement.. well consider returning it if it doesn't do what you want it is not fit for use.

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Impossible d'étendre un réseau wifi depuis une freebox avec airport time capsule ?

l'utilitaire airport ne me propose que de créer un réseau et non d'étendre un réseau existant (freebox) ?

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Why is the WIFI so slow on my 2011 MBP? its getting frustrating

why is the WIFI so slow on my 2011 MBP? its getting frustrating

Hi Jeff,
Can you elaborate on your issue a bit further. What is "slow" in your approximation? Tell us about the environment you're in, what type of router, band and channel. How many other wireless routers does your machine pick up? Is it slow other places with wireless or just this current location? New issue, ongoing?

AirPort Time Capsule (firmware v7.7.3) has slow wifi connection to new Surface Pro 3

I got a new Surface Pro 3 i7. I have all the updates for it. I ran into a problem that many others also ran into which was very slow WiFi performance. I utilized many troubleshooting methods and sources and I am currently inclined to believe this... the new Marvell AVASTAR Wireless-AC Network Controller drivers are not compatible with my Airport Time Capsule firmware version 7.7.3.
Has anyone else experienced this?
Is there another firmware version that works (older or newer)?
Details:
I tried all kinds of things, like changing the network drivers on the SP3 to many different versions. Many of the help forums recommended using the drivers dated 4/24/2014. This did seem to help, but not reliably. What I discovered is... if I connect using the SP3 WiFi to my network extension Airport Express on version 7.6.4, I reliably get 20-22 mbps (which is the best I can expect from my network and works great for my needs). But, when I connect to my primary network Airport Time Capsule, the best I can get is 1.5 mbps, but usually between .15 and .9 mbps. It's completely unusable in today's internet environment. At the same time, I used my iPhone and the Airport Utility to verify the connections. I used SpeedTest.net on my MacBook, iPad, iPhone and Win8.1 HP laptop to verify that every other device was getting the 20+mbps. And they did. Only the Surface Pro 3 couldn't perform when using WiFi through the Airport Time Capsule. The SP3 does achieve 20+ mbps like all my other devices, but only when connected to the Airport Express.
The articles I read said that the network drivers on the SP3 seem to require the routers to be updated to the latest versions. Both the Airport Time Capsule and the Airport Express seem to be updated. When I go into their settings using the Airport Utility, there are no updates available.
Of course this problem isn't replicated at the Microsoft store since they don't have apple routers. So, their response is to upgrade the routers. Extremely unhelpful when the Apple software is saying it is upgraded already. I can't believe this new Airport Time Capsule has to be retired because it isn't playing well with others, and I love the automatic backup it is providing for my MacBook. So, somehow, I need the Airport Time Capsule to work with the new WiFi card & drivers on my SP3, just like the SP3 is working properly with the Airport Express.

Thanks for your input!
1. No downgrade. Bummer, but understandable.
2. Completely agree!!! I did too and then I had to redo it because I couldn't install a driver. I had to start all over and reinstall Win 8 then Win 8.1 over it. It was a colossal waste of time and endless frustration. If I can just get it modestly working, I'll take it. It doesn't have to be perfect right now.
3. Great suggestion! And the Microsoft forums are also a buzz. One suggestion I tried (and it seems to be working) is to set a separate wireless network name for the 5ghz band. I haven't thoroughly tested it yet, but I'm hopeful. I t seems to have worked for some, but not others. The next thing I'll try is fixing the channel, but strangely, I didn't see that option in the AirPort Utility app on my iPhone. Is it only available through Mac/PC laptop/desktop software?
4. Yup. Sigh. I actually have an old linksys. I retired it when I went 100% apple. I was hoping that things would work smoother. And they did! Until this SP3 came into my life. Arg.
And and a few more details...
the AirPort Time Capsule is 802.11ac
the AirPort Express is 802.11n (2nd gen)
I'm wondering if it is the AC connection that is the issue. Maybe since the Express always connects with n, it is OK....
Nope. Just tested the SP3 again and it is maintaining it's connection to the AirPort Time Capsule utiling the 802.11a/n/ac mode and connecting to the 5Ghz special network name. So far so good... Fingers crossed...

Have the following iMac at home and am contemplating adding a MacBook Air and a 2TB Airport Time Capsule for backup/storage and increased WiFi speeds. My question is this (1) a compatible setup, and (2) will my older iMac slow down the WiFi speeds? Man

Have an older iMac and am contemplating adding a new MacBook Air and a 2TB Airport Time Capsule to increase WiFi speeds. My question is (a) is this a compatable setup and (b) will the older iMac slow the WiFi speeds?
Thanks

Be careful about mixing Time Machine backups and other data on the TC's disk. That will cause conflicts, sooner or later. See #Q3 in Using Time Machine with a Time Capsule for an explanation and some possible workarounds.

My MacBook Pro is currently online via wifi, but the airport utility doesn't recognize the airport time capsule base station and has not backed up in 10 days

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

Does Airport Time capsule needs to be always connected by WAN to wifi router to use as external hard drive?

Hi,
I'm getting puzzled.
I have:
New Airport Time Capsule
MBP 15 Retina
MBP 15 2008y
ATV3
Broadband with wifi SkyHub router
iPhone 5s
To use the Capsule as wireless external Hard drive does it needs to be always WAN cabled to SkyHub wifi broadband router? Awkward if does.
If I plug it out I can't see the capsule in the Finder?
How to set it up?
How to move files?
I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones. Not as back up machine but for everyday use.
Thanks
Marcin

I wish to have on the capsule iTunes & iPhoto libraries, other documents and have acces to them from both MBPs and phones.
That is possible for your MBPs but not for your iPhones. In addition, you are likely to find its performance with iTunes and iPhoto to be unacceptably slow, to the point of uselessness.
If you really want to, it is possible to configure the Time Capsule join your existing router as a wireless client. In that configuration it will be available to your wireless network as a storage and backup device. It does not strictly need a wired connection to your router. To configure it that way it is best to start with a "hard reset".
It's not worth the effort though, due to the unacceptably slow transfer speed you are likely to achieve.

Back up is very slow on 2 tb time capsule. After 2 days only 60 gb of 320 gb completed. Have connected ethernet cable. Any suggestions?

Back up is very slow on 2 tb time capsule. After 2 days only 60 gb of 320 gb completed. Have connected ethernet cable. Any suggestions?

Yes, that's terribly slow. You should get somewhere in the neighborhood of 20-24 GB/hour via Ethernet, assuming there isn't a lot of conflicting network traffic or your Mac's CPU is under very heavy load.
Are you sure you're actually using the Ethernet connection, instead of WIFI? To check, turn Airport off. If the backup fails, it's on WIFI. In that case, you need to set Ethernet as the "preferred" network, via System Preferences > Network. Click the "gear" icon at the bottom of the sidebar and select Set Service order. Then drag Ethernet above Airport. When both Airport and Ethernet are on, that will make OSX select Ethernet over Airport.
If that doesn't help, see #D2 in Time Machine - Troubleshooting.

New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
I since exchanged it, and the new model is having the identical issues.
Basically, the problem is 1 of 3 things:
1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
So I come to you, community, for help!
Thank you in advance!

I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
And your role is beta tester.. didn't you know.
Return it and stick with your Linksys (broadcom, Linux open source) until Gen 6 TC comes out.
Unless you like the bleeding edge.

How to fix Airport Time Capsule (2013)? Has been extremely slow lately

I have the newest Airport Time Capsule 2TB, it has been very slow lately. On my MacBook Pro YouTube, Safari, and iTunes cant load at all. What do I need to do to fix this problem?

Hello Appleman756,
The article below details some useful information and troubleshooting steps that can help resolve such issues with your internet connection.
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Cheers,
Allen

My airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

my airport time capsule will no longer allow our iPhones or vizio smart tvs to connect to it, though my iPad air mac mini and mac air connect fine. Why is this? does a recent software update have anything to do with it?

What model is your TC? What is the firmware?
I recommend you do a factory reset and use short names.. not apple recommended names.
Short.. 2-20 characters .. less than 10 even better.
No spaces.
Pure alphanumeric.
Set fixed channels for 2.4ghz wireless.. test with 11, 6, 1 at least.
That often helps.. if not and is old, ie Gen1-4 go back to 7.6.1 firmware which is far more solid.

Using airport time capsule to create an internet connected network from pre existing wifi network

i bought an airport time capsule for college. I bought it to create a network for my dorm room so that I could take the pre existing wifi from the school and make my own mini network that I can hook my other stuff up to. Problem is that I don't have an ethernet hook up in my room so the network would have to be created from a wifi network rather that a ethernet hook up. Is this still possible? Alternate suggestions? I am afraid of either the college network blocking users from communication with other devices via the wifi, or the fact that my printer would be on a huge network for all to screw with.

Is this still possible?
NO, it won't work. Apple only works with apple.
Alternate suggestions?
I am sure your college has rules about not running your own wifi networks.. but anyway.. that is up to you.. the Apple TC cannot turn off 2.4ghz which would be handy.. so the only way to do this following the rules is ethernet. You can run a full network standalone on ethernet. And still use wireless for internet.
If you want to use wireless standalone this is also possible but you need to connect a second wifi USB dongle your Mac so you can have two networks at once.. You can use an express to connect to the college wireless and bridge that to the TC by ethernet.. then use the TC to create your own network.. since you cannot turn off 2.4ghz I guess how long the College IT people take to track you down should be hours. If you could just use 5ghz it would probably be ok.

Airport - Time Capsule slowed to a crawl

My 6 month old Airport time capsule is grinding to a halt and now can only achieve 0.5mbit/sec (both wired and wireless)) throughput when connected to the internet, even though the Netgear DSL modem alone achieves 15mbit/sec, so the line is OK. This also happend to my old TC so I bought the new upright brick version, which has been fine till a few months back. The wireless function itself works fine, although connects to the net at the same basic slow speed. I have tried everything. Changed cables, factory resets++, unplugged everything else etc. I see others have had similar problems around the chat rooms, but no solution. Any ideas?

I believe there is a WAN port compatiblity issue.
Did you buy a crossover cable to try?? They are still readily available and cheap.. and it is worth a go..
Or if you have a small 10/100 switch you can place between the netgear and the TC to see if you can get the ethernet to link correctly.
Apple removed all diagnostics.. in the end if you make no progress, it is under warranty and just return it for replacement as being faulty. (I think it is not faulty .. it is actually buggy).
There is more testing I can suggest but I think the above is more relevant.
What role does the Netgear have? ie is it modem or full modem and router.. in which case the TC would be in bridge mode??

Why is my Airport time capsule asking me to sign in?

I have recently changed internet provider and was able to set up my airport time capsule.. However, this time it keeps on requesting me to sign in with my username and password every time I switch on my macbook and connect, or whenever am out of its range and come back within range it also request signing!!! Any ideas why this is happening?!!

You have forgotten to remember!!
When you setup a wireless connection did you select the remember this connection.
Or there might already be too many wireless networks remembered and it cannot store another one..
Clean out ALL the wireless network remembered.. every single last one.. reboot the computer.. rediscover the wireless and make sure you REMEMBER it.

How to extend mobile wifi LTE with 2013 AirPort Time Capsule 2TB

At my home Im using HUAWEI E5776 4G/LTE mobile wifi for the internet/wifi connection and its working perfectly
Recently I bought 2013 AirPort Time Capsule 2TB, and Im trying to extend HUAWEI E5776 4G/LTE wifi connection with this Airport Time Capsule
Im using iMac airport utility but it seems there was a "crash" when I had choose the extending option, As it went nowhere
Does this airport can only be used with internet cable ?
I also have an old version of Airport Extreme which i can actually extend HUAWEI E5776 4G/LTE mobile wifi connection
I assume perhaps there is something need to be updated?
Other questions are
- iPhoto, would it be possible or "wise" to have all of my pictures in this airport and all of my Apple products can access it?
- iTunes, the same questions As above
because i get tried to have "double/triples or more" iPhoto/iTunes libraries in every of my iMac, MacAir, Macmini etc
Thanks for your help

The instructions for upgrade install of DD-WRT are very clear.. and simple although you should always take care. I read the instructions and follow them.. It might seem like obvious but 90% of the issues people get themselves into is caused by not reading the instructions.
DIR-632 has a set of specific instructions.
http://www.dd-wrt.com/wiki/index.php/D-Link_DIR-632
Follow them to the letter deviating neither to the left or the right.
And good results will follow.
As with any products in the domestic realm.. some are excellent .. some average and some stink real bad.
I have dealt with rotten products from all the major companies. Netgear still have plenty of stinkers out there.
Any universal wireless repeater should work.. be careful though with some products are actually not UNIVERSAL. I do take great care again to find out if people can use the Netgear with products from another brand. All wireless is voodoo .. wireless across brands is like voodoo plus plus.
My current Asus router is one of the best I have owned .. RT-AC66U.. far superior to what went before.
And I usually avoid dlink like the plague, but it is important to realise that amongst the dross there can still be specks of gold.

Why is my wifi so slow on my Airport Time Capsule

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