Why is my Windows 8 computer unable to locate my music files?

My itunes are in the cloud.  My ipad and iphone pull all songs from the cloud as did my old Vista computer.  My new Windows 8 computer does not recognize that my music files are in the cloud.  When attempting to play a song, a window will pop up saying " The song could not be used because the original file could not be found.  Would you like to locate it?" Song files were also transferred over and it is unable to locate those as well.  This is a problem for another computer user because her songs are not in the cloud. 

If the media is in the cloud then it is not synced to any devices.
It cannot be both ways.
Was the media moved from the old computer to the new computer?  Installing iTunes does not cause this to magically happen.

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