Why is my Z830 saying it has 108GB SSD space?

Just received Z830 with i5, 128GB SSD and 4GB RAM.  I like it a lot but its SSD capacity is 108GB only.  18.9GB is used and available space is 89.5GB only.  Shouldn't this be 128GB SSD?  Where did my missing 20GB?  That is more than 10% of total supposed to be capacity.  Can someone tell me how I can recover the 20GB or is Toshiba somehow fooling me??

is Toshiba somehow fooling me??
Manufacturers talk in decimal. Programmers talk in binary. See my attachment.
-Jerry
Attachments:
BillionEqualBillion.pdf ‏59 KB

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