Why is "New Volume From Layers" Greyed Out? (PS CS5 Extended)

OK here's what I've tried, based on forum research:
1. Make sure two layers are selected.
2. Deleted PS CS5 preferences (using Shift+Ctrl+Alt method) - tried twice.
3. Checked that my video card is supported (it is).
Yet this menu item continues to be greyed out - I'd appreciate any suggestions to get it working!
I cannot find out how this menu item is meant to be used as there seems to be no article in Adobe Help.
Thanks in advance!
Richard
XP Pro SP3, 2 GB, NVIDIA 7900 GS 512 MB dedicated, OpenGL 2.1

Is there an "unhelpful answer" button?
In that case how does this guy get it to work with TWO layers http://www.planetphotoshop.com/3d-light-beams.html and also the demo from MAX2010 - maybe he was bluffing?
And two vector paths is normally enough to interpolate a 3D volume in any 3D modeller I've ever used. So the "minimum of 3 paths" is simply not true.
So, I'm left with the question why is "New Volume" from layers greyed out?
Thanks
Richard
P.S. It works with two layers on my OSX 10.6.7 machine.

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PS CS5 and 3D (new volume from layers) problem

OK I dont know if my issue is hardware related or user error so any help is appreciated.
Im trying to use the "New Volume from Layers" function (under 3D) with 2 text layers selected and the function is greyed out. How can I fix this? I do have open GL enabled.
I am following a tutorial from MAX 2010 Corey Barkerwhere it is used.
http://tv.adobe.com/watch/adobe-max-2010-photoshop-sessions/tips-techniques-for-creating-j awdropping-effects-with-photoshop-cs5-extended/
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Over time, and with some different "incidents," the Preferences file can become corrupt. In PS, I have only had that happen once over decades, and it was when a program decided to update, while I was doing a Save of a very large PS image. In that case, the Ctrl+Alt+Del, while launching PS brought up the "Do you want to reset your Preferences to the default?" message, at which time I chose yes, and all was good, except for the work that I was doing the Save for, but I had a Save_As_a_Copy, so only lost about an hour's work. I figure that one "trashed Prefs" file since version 2.5, with almost daily use is not bad.
PrPro has the same "three-finger-salute," or you can go to your Preferences file and either Rename, or Delete that - just like PS. Just remember to hold down those keys during the entire launch cycle. I do not believe that PrPro has that dialog screen, asking if that is what you wish to do, but I believe that it just clears the Prefs, and resets to the default. Never had to trash my Prefs in PrPro, but several users have, and it has fixed some odd issues.
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Hi everybody,
For my current project I need to use the "New volume from layers" function in the 3D menu.
However, this functions seems to be disabled. I've searched for a solution, and found that the hardware could be the cause...
My specs:
RAM: 1GB
GPU: Sapphire ATI Radeon HD3850 - 512 MB GDDR3 (AGP)
Do I have insufficient hardware resources for this function?
If so, is there by any change another way to enable it? I really need this function.
Unfortunately there's no better computer around that I can use...
Thanks in advance.
Kind Regards,
Thomas.

If you need drivers there are no ATI certified drivers made for that card anymore and the card is no longer supported.
I do not know what your OS is as you didn't post it. However, there is a hotfix for the 10.2 driver set. Not even sure if the 10.2 drivers will work on your card or system. It is up to you if you wish to download the 10.2 drivers and then the 10.2 hotfix. A soht in the dark if you ask me.
Best bet is to upgrade. But if you have AGP that is old hardware and motherboard. Some cards are still made for AGP so doing a search for one is a good bet too.
Anyways here is the link for ATI and the hotfix. Like I said you will have to download the 10.2 drivers first. But they may not work.
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I am learning the 3D capabilities of Photoshop CS5 Extended and have some questions that do not appear to be covered in the help reference material:
Can I remove a mesh from a 3D Layer / scene?
For instance, after having merged two 3D layers together.
Can I apply multiple materials to a single mesh?
I can see that more complex meshes have multiple materials applied to them. Does Photoshop have the capability to add/remove more than one materials to meshes?
What is "New volume from Layer" intended to do?
I couldn't find this specific menu item in the help reference material anywhere.
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PS: I sat waiting on hold for Adobe tech support for 2 hours and 17 minutes with no signs of life before giving up. When I explored callback options online, the website said that no options are available for Photoshop. This level/absence of support is mind-bogglingly awful for an enterprise like Adobe. I know me grousing about it here won't change anything, but I need to get my frustration out of my system and writing it down helps.

Hi B.,
Can I remove a mesh from a 3D Layer / scene?
For instance, after having merged two 3D layers together.
You can only hide meshes in the scene, not remove or delete them. You have to delete the whole 3D layer to remove meshes from a document.
Can I apply multiple materials to a single mesh?
I can see that more complex meshes have multiple materials applied to them. Does Photoshop have the capability to add/remove more than one materials to meshes.
With Photoshop you can't replace an existing single material with multiple materials. There's very limited ability to edit UV mapping and you'll want to do that in a full 3D modeling application. Repoussé meshes are created with 5 materials to a single mesh object so technically, yes to your question; But that's not really what I think you're asking.
What is "New volume from Layer" intended to do?
I couldn't find this specific menu item in the help reference material anywhere.
This has applications in scientific and medical imaging, but doesn't need to only be used there. An example would be to use a DICOM format, multi-sliced imaging scan and have the layers of the scan modeled into a volume. It is really just taking successive layers and placing them at equal distance in space. The Render Settings dialog offers a few options to vary the displayed volume after it's generated.
I'll see if I can get that model tomorrow and try to find out why the menu items are not working. You're talking about the group of 4 that includes 'Hide Nearest Surface', right?
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it was not before, but I needed to wipe my computer, and reload all my software.

Yes, I do have onOne Perfect Photo Suite 6. Before I bought the Suite, I used a free program they offered. I also had Perfect Portrait installed. At that time the automation tools were not grayed out. But due to a computer glitch, my OS (windows 7) needed to be reinstalled. I then reloaded all of my software, including the new Suite 6. That is when the automation tools got grayed out.
Date: Thu, 13 Sep 2012 21:16:01 -0600
From: [email protected]
To: [email protected]
Subject: why is my automation tools now greyed out?
    Re: why is my automation tools now greyed out?
    created by R_Kelly in Photoshop Elements - View the full discussion
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Why is "New Volume From Layers" Greyed Out? (PS CS5 Extended)

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