Why is not all of my library available on itunes match via the cloud yet it appears on both my ipad and iphone library, Why is not all of my library available on itunes match via the cloud yet it appears on both my ipad and iphone library
I have set up itunes match usiing my Windows laptop and synced my iphone 5 and ipad 3 with it, but quite a few songs (albums and songs within albums) haven't synced at all. Is this a known issue? Also when I try to update match it takes forever and often tells me that the internet connection has timed out, yet I'm still surfing on other devices etc...
Hi Michael
It's not through USB - I know that that is disabled when Match is enabled. An example might deonstrate the issue better:
I can see Alabama Shakes listed in my artists view on my phone/pad library, but when I open it the songs are all greyed out and won't play. Their is no cloud symbol either. On my laptop, the songs are their and play fine, but have a cloud symbol next to them...
What do you reckon?
Similar Messages
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I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.
So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful. -
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And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
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Thanks. -
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Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.
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How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
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why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings. -
I setup a separate itunes account for my iphone. I put my ipod music onto it. The music will not sync to my iphone. It tells that all info will be lost if I do it. HELP! The music is showing in the library.
you can connect the iPhone to your mac and import those iPhone photos and videos to iPhoto assuming you have iPhoto. You can create a folder and export all those photos to the Finder. Keep safe somewhere. Also keep the iPhoto library for safe keeping. When you restore your iPhone you can sync all those photos back to the iPhone. so you will lose nothing. Just remember when you export from iPhoto select jpeg for photos and original for videos taken with the iPhone.
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I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?
It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
I addesd a lot of songs in my itunes, now when I synced my ipod this message appear "elma's ipod cannot be synced because there is not enough free space to hold all the items in the itunes library (additional 382m is required). Then I uncheck a lot of song and synced my ipod again same message appeared. Do I need to buy a new ipod with more memories? Somebody told me to check apply after I unchecked some of the songs but I cannot find the word APPLY. please help I'm not a very technical person.
The Sync button becomes the Apply button, if you change the iPod's settings in iTunes. If you are only unchecking songs in the iTunes music library, you click on the Sync button.
When you select the iPod in iTunes, you see the iPod's Summary screen on the main part of the iTunes window. There is a checkbox there for Sync only checked songs. Did you check that checkbox? If you want iTunes to ignore the songs you unchecked when syncing your iPod, that setting needs to be enabled. If you change that setting, you'll see the the Sync botton has changed to Apply. Click Apply.
That method of unchecking songs works, but it may become annoying over time, as you need to uncheck more and more songs. If you want advice on some other more convenient ways to make it work, you can post back. -
I have added many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. Then I could the play them in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music library but won't play any of it becuase "the original could not be found". If I attach my iPhone, then it pays them through the iPhone, but still not through the library in iTunes. How can I get the music library on my iPhone to transfer (i.e. restore it) to iTunes? I have iPhone 4S but have not upgraded to the iOS 6, and have not had any problems until last week. Help! Thanks.
Check the manual for whatever backup program you used, or, if you just copied the files over, copy them that.
How to restore data to your PC is outside the scope of these forums. -
Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?
If you have performed a sync with the device since you restored this old backup, then don't bother looking for another backup. iTunes writes over the last backup each time you sync. If you were handling contacts in iCloud, you would find them by logging into iCloud. Or you can check settings and iCloud and see if the button it on for Contacts. Otherwise it might have been on the computer, if you had a program that syncs with iTunes and handles contacts, depending on the computer system you use. If Windows, it would be Windows Contacts or Outlook. If a Mac, there is a Mac Address book as well.
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Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first
Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
okay. when i connected my iphone 5 to itunes it replaced all of the data from my old iphone 3gs (contacts, apps, notes, bookmarks,photos, music, everything you can possibly think of) with my new iphone 5's data. I am so frustrated with this. Why? and it did it by itself, i didnt touch anything, or clicked anything. please help me this is urgent! I am a businessman and need my contacts.
You're iPhone was probably set to automatically sync with your iTunes upon plugging it in. Best option is to restore from a backup, either on iCloud or your computer.
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Why do I have extra songs in my iPhone playlist that are not on my iTunes library?
After doing the iOS7 update (and iOS7.0.2) I decided to add my music to my phone (I never had music on it before).
I discovered that there were 20 very random and obscure broadway songs that were on my iPhone in addition to the 60 songs I just synced. They had the iCloud icon by them, unlike the songs I had just added.
After doing research I found that the broadway songs were technically "purchased" on iTunes although they are not songs I would have ever purchased- in fact I have never once purchased anything on iTunes. This isn't my worry though, I am assuming it must have been some random free download I did at some point?
I went to settings > music > and turned show all music off. This did NOT work for all of them and only solved the problem 80%. There are still 4 of the random song on my iPhone. They DO NOT show up in my iTunes library on my computer and don't even exist on my computer.
With the other songs I can left swip and delete but these 4 songs won't! Why won't these four songs left swipe?
I am going crazy and have tried restarting my phone, restarting iTunes, re-syncing, turning off the iCloud. NOTHING WORKS.
Please help. I am a normally a very smart and tech-savvy person and I cannot for the life of me figure this out. I don't want to wipe everything- which as a solution is a pretty weak solution.
Why won't certain songs left swipe to delete off my phone when I am in the music app?
Why do I have extra songs on my phone that don't appear on iTunes on my computer?
Where did these songs come from and how do I get rid of them?
Much thanks!I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~) -
I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh
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