Why is Ovi Suite trying to connect to Microsoft Ex...

I need help!
When tyring to sync with Outlook it keept trying to connect to the Microsoft Exchange Server for some reason as I get the message that the Server is not available from Outlook and then error 83860005 from Ovi Suite saying that it cannot sync.
I have now tried what the error message says about restarting, setting up the e-mail account again and repair sync.
Also different things suggested in other threads for error 83860005.  Nothing works.  I cannot sync my contacts.  Calendar seems to sync.
I had no such problems with my N85, only with the N8.
Can anybody help?  What about Nokia.  Have not received any responses from them when I first raised this problem.

Hi Sonsu,
Did you try use the recent version of Ovi suite 3.0.0.290. If your problem still persist in the recent version too please fill in the detailed error reporting form which is available in the following link.
http://www.surveygizmo.com/s3/385496/Nokia-Ovi-Suite-error-reporting-form
This will help us understand your issue better. Please don't forget to attach logs and relevant screen-shots.
BR,

Similar Messages

  • Nokia Ovi Suite has lost connection with your devi...

    5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

    Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
    Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
    Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
    Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
    Attachments:
    nokia_conn_lost.jpg ‏40 KB

  • E5: Ovi Suite has lost connection with your device...

    I am trying to update the software on my E5 using OVI suite but I keep getting an error during the install phase (after backup). The following error and instructions are displayed in the OVI suite window but makes no difference when I follow these instructions (just end up back with the same error).
    "Nokia Ovi Suite has lost connection with your device. Follow these steps to help reconnect your device:
    1. Remove USB cable from your device.
    2. Restart the device (turn off and on again).
    3. Re-insert the USB cable.
    4. Click 'Ok' below to continue updating."
    Current E5 software version is 042.007.
    I am trying to update to E5 software v. 043.115
    Any ideas?

    Yep having the same issue. Just got a replacement handset due to the random restarting issue, soon after setting up the new handset I get a message on phone saying software update is available. Both OVI suite and Nokia software updater say version 43.115 is available (about 200mb in size), I currently have the same version as you 42.007. It claims to do a lot of improvements to the handset. The update downloads fine but when it comes to installing I keep getting the same issue. Phone simply will not restart automatically and the update restarts then fails at the same point over and over. Had the same problem with my previous handset.
    I spoke with my network provider to see if it was an issue with the handset needing firmware specific to them but they said no it is an issue with the firmware itself and has been happening to everyone since its release!!! They said I should not download it until Nokia has resolved the issues with it. But how do I know when that will happen as I cannot find anything put out by Nokia stating there is an issue or anywhere on web forums saying there is actually a problem.

  • Ovi Suite Won't Connect to Internet

    Downloaded and installed Ovi Suite.  It won't connect to server through the computer's wifi connection.  All other internet-related programs are connecting and working just fine.  I have gone into my firewall and made sure that Ovi Suite is allowed to connect.
    Seriously, **bleep**?  Nokia just keeps going further and further downhill.  I can't stand iPhones, but at least they work.  Help me to get with working before I fly to Scandinavia and throw my brickphone at the CEO's fat Finnish head.
    System Details:
    Nokia Ovi Suite 2.2.1.23
    Nokia PC Suite 7.1.40.1
    PC Connectivity Solution 10.33.1.0
    Connectivity Cable Driver 7.1.31.0
    Nokia Ovi Suite Software Updater 2010.27.0.60741
    Maps Service API 4.0.15.0
    Nokia mPlatform 2.6.221
    Ovi Desktop Sync Engine 1.3.0.32
    Operating system:
    Microsoft Windows XP 32-bit Edition, Service Pack 3
    Language: English
    Detected internet browsers:
    - Microsoft Internet Explorer 6.0.2900.5512
    - Mozilla Firefox 3.6.9 (Default browser)
    Detected Bluetooth stacks:
    - Microsoft (Version: 5.1.2600, Build: 5512)
    Detected USB drivers:
    - Default Hub Driver for USB 5.1.2600.5512
    - USB Modem Driver 5.1.2600.5512
    - EHCI eUSB Miniport Driver 5.1.2600.5512
    Thanks!

    r u raising this as ur issue / suggestion
    Correct me if i misunderstood ur post...
    Bcoz, AFAIK  users can't connect internet via OVI Suite using wifi connection as of now.
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • OVI Suite can't connect to internet because of pro...

    I can't Sign Into Ovi in Ovi Suite, probably because I can't define the proxy settings anywhere.

    Can't connect to OVI from PC Ovi Suite.
    I use a proxy to connect to internet (but no need to fill proxy username/password -
    example skype connection is ok)
    The message error is "Nokia OVI Suite can't connect to Nokia server account..
    check your internet connection"
    This is my informations from Help->About Nokia Ovi Suite->System Information..:
    Nokia Ovi Suite 2.2.0.241
    PC Connectivity Solution 10.24.0.0
    Connectivity Cable Driver 7.1.29.0
    Nokia Ovi Suite Software Updater 2010.18.0.60492
    Maps Service API 4.0.11.0
    Nokia mPlatform 2.6.195
    Ovi Desktop Sync Engine 1.3.0.32
    Sistema operativo:
    Microsoft Windows XP Versione 32 bit, Service Pack 3
    Lingua: Italiano
    Browser Internet rilevati:
    - Microsoft Internet Explorer 8.0.6001.18702
    - Mozilla Firefox 3.6.3 (Browser predefinito)
    Stack Bluetooth rilevati:
    - Microsoft (Versione: 5.1.2600, Build: 5512)
    Driver USB rilevati:
    - Default Hub Driver for USB 5.1.2600.5512
    - EHCI eUSB Miniport Driver 5.1.2600.5512

  • OVI Suite will not connect my N8 using USB

    Hello
    For some very odd reason the only way I can connect to OVI Suite is by Bluetooth.
    When I plug the USB cable in and starts OVI Suite nothing happens. 
    Nothing happens vice versa either.
    I'm using Suite version 3.0.0.290 on Windows XP. Nothing is wrong with my USB connections in general. 
    It is a problem since Bluetooth isn't ideal for transporting huge amounts of data.
    Any ideas?
    Solved!
    Go to Solution.

    Success!!
    Nokia Care came through for me!
    Pretty complex procedure though.
    Try this:
    1. Disconnect your phone from your computer.
    2. Go to Add/Remove programs in the Control Panel.
    3. Remove Nokia Connectivity Cable Driver  
        Remove Nokia Ovi Suite
        Remove PC Connectivity Solution
    4. Download and run Nokia PC Suite Cleaner from
    http://www.nokia.dk/produktsupport/download-software/pc-suite/how-to/nokia-pc-suite-cleaner
    5. Reboot
    6. Download latest version of OVI Suite from
    http://www.nokia.dk/produktsupport/download-software/nokia-ovi-suite/compatibility-and-download
    7. Turn off you AntiVirus/Spyware and Firewall(Including Windows Firewall is enabled) software before you start the install of OVI Suite- very important!!
    8. Reboot after installation of OVi Suite
    9. Do not start OVI Suite yet after reboot!
    10. Make sure your AV Software/firewall is not turned on.
    11. Connect your phone using your USB cable.
    12. The drivers should install without any problems. Takes a minute or so.
    13. Start OVI Suite after Windows reports that the installation was succesful.
    Everything should work now

  • How to fix: Nokia Ovi Suite could not connect to t...

    How to fix: Nokia Ovi Suite could not connect to the Nokia account server
    https://profiles.google.com/111711145986835145800/posts/57KK7mZPLfL#111711145986835145800/posts/57KK...
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

    did this
    https://www.google.dk/search?q=itunes+iphone+error+0xE8000003&oq=itunes+iphone+e rror+0xE8000003&aqs=chrome..69i57.4857j0j7&sourceid=chrome&es_sm=91&ie=UTF-8
    got these
    https://discussions.apple.com/thread/5408879?tstart=0
    https://discussions.apple.com/message/12650630#12650630
    https://discussions.apple.com/message/23805897#23805897
    https://discussions.apple.com/message/23305865#23305865

  • C5-03 : ovi suite can not connect net.

    My C5-03 can surf net individaully.
    With OVI suite it can connect via only bluetooth and not via USB.
    Sync is possible via bluetooth.
    When I try to connect net in laptop using  ovi suite via bluetooth,no connectivity is possible.
    What is the solution?

    Around the same time today I was having issues with OVI Suite giving similar message but wondered whether more to do with software update side of things. In my case already updated and working yesterday so shall try another time after re-booting PC.
    Nokia Software Updater can need Firewall to allow the following processes:
    nsl_host_process.exe
    nsu_ui_client.exe
    Happy to have helped forum with a Support Ratio = 42.5

  • Why my ovi suite dont connect to the inter net (N8...

    my ovisuite dont conection to the interner  Although the pc have internet conection
    and i need belle softwear
    this is the pics
    1
    http://img194.imageshack.us/img194/2859/29775398.p​ng
    2
    http://img69.imageshack.us/img69/6388/57529173.png

    not 100% fix, but I find it works on first connection upon launching the intial Ovi suite, and then if I disconnect I get the same error.
    Closing/re-opening the Suite sometimes fixes it.
    OR another temporarary fix would be to actually connect for a few seconds to the internet (effectively using the N8 as a modem) and then stop the modem (ie, still USB connected).. it seems to fix it occasionally.

  • Why my ovi suite dont connect to the inter net (N...

    my ovisuite dont conection to the interner  Although the pc have internet conection
    and i need belle softwear
    this is the pics
    1
    http://img194.imageshack.us/img194/2859/29775398.png
    2
    http://img69.imageshack.us/img69/6388/57529173.png

    Hi kajo1190,
     Could you please tell what phone model you are using?
     What is the operating system you are using?
     What phone model you have?
     How do you connect to internet, using Modem or DSL or proxy network?
     If you are behind proxy network please check the internet explorer settings, If you are able to browse using those proxy network settings, then your Nokia Suite should also connect to internet without any problems.
     You could also send us your error report, along with the log files from your PC using this link http://tiny.cc/ja40z , The instructions for getting the log files will appear when you choose option 12 b) in this link.
    Thanks,
    Best regards,
    taza99
    Nokia Suite Team.

  • OVI Suite with C7 connecting problem

    After starting Ovi Suite and connecting the C7, the suite tells me that it is a C7 connected, then starts "buzzy with installing/setup.." ("bezig met instellen...")(see attachment). This message at the bottom of the sreens stays there forever and nothing is happening. The C7 is connected with USB. But I get the same result with Bluetooth.
    Can anyone tell me what to do?
    Attachments:
    knip_002.jpg ‏7 KB

    Hi, and yep.
    Device:
    S/W v 21.006
    S/W v date 24-12-2009
    Custom version 21.006.54.1
    Custom version date 24-12-2009
    Language set 001
    Model N86 8MP
    Type RM-484
    Latest update Not updated
    Ovi:
    Nokia Ovi Suite 2.1.1.1
    PC Connectivity Solution 10.6.2.0
    Connectivity Cable Driver 7.1.27.0
    Nokia Ovi Suite Software Updater 2010.6.0.60359
    Maps Service API 3.0.38.0
    Nokia mPlatform 2.6.86
    Ovi Desktop Sync Engine 1.1.0.82
    Operating system:
    Microsoft Windows XP 32-bit Edition, Service Pack 3
    Language: English
    An odd thing about the phone is that I actually did run the s/w update at the end of Jan or start of Feb and it reported as successful. So beats me why it now states 'not updated'. I ran this update soon after I got the phone, after I successfully installed a previous v of Ovi. I had to restore my HDD soon after this, which is why I was trying to install Ovi again this week.
    Anyway, any help much appreciated

  • Nokia Ovi Suite can't connect to Internet

    Hi
    I was using an old version of Ovi that come with my N95 in a CD.
    I'm trying to update my N95 with a new firmware and that request to update Ovi.
    After the update I can't login to Ovi in order to update.
    There's any problem that Ovi software can't connect or something else.
    Obviously, I'm connected to the Internet.
    BTW... where's the spanish forum or help assistance?
    Thanks in advance!

    I have the same problem on pc in the office. I uninstalled and installed the old ovi suite 2, but it dosn`t work. When You connect Your phone it will do, but connect to Your Ovi account through the telefone. I havn`t got any answer until today.
    I use Nokia 5230, want to connect to my Ovi account also, when the phone isnt connected to the pc. I hope, we will got a resolution.
    By installing the old Ovi suite there are only problems with winxp, it dosn`t work really. Thank everyone for help or answer. philipp

  • Pc suite/ovi suite loses software connectivity via...

    Hi there,
    Software in use:
    PC Connectivity Solution:
     Version 10.50.2.0
    Nokia Connectivity Cable Driver:
    Version 7.1.36.0
    Operating system:
    Microsoft Windows 7 64-bit Edition
    Language: English
    In both lastest Nokia Pc Suite  or Ovi Suite, very often , most frequently when using the messages area, the connectivity it's lost with the phone at the software level (E51).
    The telephone still looks connected via USB, but I'm not able for example to refresh/resync messages, or send messages. 
    However phone still present in device manager, and the usb symbol on the phone screen it is still present without disconnection.
    I've tried uninstalling of pc suite, using also the pc suite cleaner, upgrading to the latest firmware for the phone, but no luck.
    The issue arrised after upgrading to a version of pc suite, latest at that time, maybe two - four weeks ago or so (7.1).
    If you have any suggestions kindly please share.
    Also if any of you have a link to an older version for pc suite 7.0 I'm thinking to try a downgrade. 
    Many thanks,
    Eugene.

    Downgraded to 7.1.50.2 , issue still persists.
    Problem started not after software upgrade as I wrongly assumed, but after switching from 32 bit to 64 bit system.

  • Ovi Suite can't connect to Server

    Hi,
    I'm trying to update the software on my new E5.
    I have a MacBook Pro.  There seems to be no way of updating my phone that is OSX compatible, so I am now running Windows XP(SP3) under parallels.  Have installed Ovi Suite and it starts the update process but then can't connect to the server to verify my login.  
    I can access internet using IE on this windows set-up, so I think it is an issue with the Ovi software, not the computer.
    Can anyone please help?

    The E5 has current software version 043.115
    The Ovi Suite version is 3.1.1.85
    Thanks

  • Ovi Suite Fails to connect to Internet

    Ovi suite do not recognize when the lap top is connected to internet and trying to use the update software icon. I alreday tried downloading the software twice. What can I do?

    Anche io in Italia, dopo aver fatto l'aggiornamento di Ovi Siute, non riesco più a collegarmi a internet e quindi non posso aggiornare il mio Cellulare N97.
    ho povato a reinstallare il programma ma niente.
    C'è qualcuno che può aiutarmi?
    dkaminsky wrote:
    I have the same issue: the country is Russia, internet is up, but the Suite states that entrance to the ovi system is impossible, since it cannot connect to the server.

Maybe you are looking for