Why is Paper Saving option not available in Windows 7 for network printer HP OfficeJet J5750

I have an HP OfficeJet J5750 printer connected to my desktop running Windows XP via a USB port. I just purchased a new laptop running Windows 7 that is connected to the network through a wireless connection. When I print from my laptop I am unable to change the printer's preferences to be able to print multiple pages on one sheet, as in the paper saving option. Why is this? How can I access this option?

Hi,
Those are not programming mistakes, but those are limitations of the product, please check the printer specifications below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&tmp_track_link=ot_faqs/top_issues/en_u...
As you may find under Paper-handling specifications > Paper tray capacities, Tray 2 only support Plain Paper.
Maximum DPI is only only supported on Photo Paper, therefore those limitations are applicable.. these limitations are also listed on the Printing Specifications section above, Maximum DPI is listed as 4800 by 1200 dpi:
Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
As well that can be find listed within the Print photos on photo paper or the Print borderless documents sections, you may simply search for Maximum DPI within the user guide as a reference:
http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf
Those are not an issues with the printer but those expected limitations fully meet the product specification.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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