Why is Photoshop listed twice under Apps in Creative Cloud?

Thanks for the reply.
I opened a chat session with Adobe and they instructed me to simply
uninstall one of the versions. For example
I had Photoshop CC and Photoshop CC(2014). I uninstalled the Photoshop CC.
Thanks again,
*Pete Sadel **
[email protected] <mailto:[email protected]>
404-213-8454*

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Download error under apps in creative cloud

After ages with someone controlling my computer, i gave up because i didn't think she new what to do next. I have the error message under the Apps section Download Error get help.
Any solutions or what the problem is?
Richard

Have you tried to give permission for Adobe folder under ~/Library/Application Support
If not try below steps
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and hold command + shift+ G keys on your keypad.
In the go to folder window type exactly ~/Library and click on Go
Open Application Support and right click on Adobe folder and select get info
Under sharing and permission Click on lock and unlock it
Click on add your current user name and administrator if not added
Then give Read and Write permission for Admin, system, everyone and (your user name)
Click on gear icon and choose apply to enclosed item
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Should Lightroom be shown in the list of apps on Creative Cloud?

Hi
Should Lightroom be showing in the list of my apps on creative cloud on my Mac?
I am sure it used to be there, but perhaps I am mistaken.
All I have listed are
Thank you for you help

CC seems to be very odd about Lightroom. The CC subscription (and the PS-CC subscription) includes LR, and it sometimes shows up in the list of apps. However, if you have installed it or updated it other than through CC (i.e., installed the direct download, installed a beta version, or updated from within LR), CC seems not to recognize it as being either installed or available. In some such cases, LR installs without problems, taking your CC credentials. In other cases, LR says it's only a trial and asks for a serial number. You may need to uninstall LR, close down CC (logging out), and then delete the opm.db file from the directory C:\Users\[username]\AppData\Local\Adobe\OOBE. You can't find this file with a search, and the directory is hidden, so you may have to type it out. Once you have deleted opm.db, you can restart cc and it will scan for installed apps and (presumably) display the proper information.

When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed! I already have LR 5.7 installed and this has been updated through CC. I dont understand why it's now showing as

When I click on apps in Creative Cloud (via taskbar icon) it shows only Photoshop CC as installed and Lightroom as something to be installed! I already have LR 5.7 installed and this has been updated through CC. I dont understand why it's now showing as it needs to be installed!?!? It wasn't like this the last time I looked.

Hi,
Please refer to the help document:
Apps panel doesn't show installed Creative Cloud apps
Regards,
Sheena

I just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

i just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

You can right click the tab and choose "Close Tab" to close a tab.
Some menu entries are hidden by default and only appear if you use the keyboard to open the menu.
You can see the difference if you use Alt+F or Alt+B to open the "File" and "Bookmarks" menu and compare that to what you see if you use the mouse to open the menu after you have made the menu bar visible by pressing Alt or by pressing F10.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.

Why isn't Acrobat XI listed with my other CS6 apps in Creative Cloud

All my installed CS6 apps are listed and easily updatable except for Acrobat XI. How can I add Acrobat to the list of other CS6 apps in Creative Cloud, so that I can easlily manage updates? Thanks.

Hi FrankFS,
Restart your computer and check, if doesn't help then:
Sign out and sign in back in the Adobe Creative cloud applicaton, click on the Gear icon>> Preferences>> Account>> Sign out.
Make sure that the product is activated.
Thanks!
Ankit

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
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I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
Rick

Hi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

Please refer:
http://helpx.adobe.com/photoshop/system-requirements.html
Regards,
Ashutosh

I got a new iPhone , why can't I get my apps from my cloud ?

I got a new iPhone , why can't I get my apps from my cloud to go on my new iPhone from App Store it's asking for a credit card the apps were free and are in my cloud already ,so why is it asking me for a credit card and it will send me to my settings and that's were it asks me and if I don't put one in I can't get my apps!

While you could create a new ID without a credit card by following the steps in this article: http://support.apple.com/kb/ht2534, I would recommend you first try contacting Apple support to find out what you can do to use your existing Apple ID without using a credit card (if it didn't have one before). You can set up a call with them by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Purchases, Billing & Redemption>How to recover missing purchased items. The call will be free but you will need your serial number, which you can find in Settings>General>About. Alternatively, you can contact iTunes store support by email here: https://ssl.apple.com/emea/support/itunes/contact.html.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

These are user to user forums. Most of us are paying customers. If you have a problem deactivating your software, you need to contact Adobe Support directly. They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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I am trying to uninstall a single app from creative cloud, specifically Photoshop CS6, however the only items listed in Add/Remove Programs is Creative Cloud. I am using Windows 8.1 and all the apps are listed under the Creative Cloud application. Is their a repair application or some other method to uninstall the unwanted apps.

Alltehscreennamesareunava do you use some type of registry cleaner or system optimizer which may have already removed the entry? Also to confirm you are looking in Programs and Features and not Add/Remove Programs?
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-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Why is Photoshop listed twice under Apps in Creative Cloud?

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