Why is Premiere Pro CS6 (perpetual) reverting to Trial Mode?

I purchase 11 copies of Premiere Pro CS6 over a year ago. This is not a subscription!
I have had to "re-license" these copies for the third time as they continue to revert to trail mode.
This is accomplished by signing into my adobe account.
This is very annoying......
Can anyone explain why this is happening?
Cedric Jefferson
Wheaton College

Bewildered14,
Sorry you're encountering this problem. See if this document helps explain your situation: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Stefan

Similar Messages

Why will Premiere Pro CS6 only import to mpeg format?

Hello, so I've been using Premiere Pro CS6 now for only a few months and when I imported (using "capture" or F5) and tested some footage from a HDV camera using a miniDV tape, I noticed that Premiere Pro would only import to mpeg format. I looked up ways to change this but couldn't find anything. So in short I'm asking if there is a way to change import format so that whenever I do import from DV tape, it isn't mpeg?
Thanks!

...footage from a HDV camera...
...only import to mpeg format.
HDV capture will always be mpeg.
whenever I do import from DV tape, it isn't mpeg?
DV capture will be .avi (pc) or .mov (mac).
note:
Capture from tape, import file based media.
Capturing and digitizing
Also, what's the problem with mpeg?
Why are you determined to change it?

Why is Premiere Pro CS6 crashing during render at 50% completion?

I am running Premiere Pro CS6 on MacBook Pro, flash drives. The Mac is brand new. Nothing else is running. No other non-factory programs are installed.
Regardless of what I do, during export to any output type, Premiere crashes when it's rendered to 50%. I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
<frustration>I am about to run to Final Cut, and I really don't want to. I am losing money and time that I don't have.</frustration>
Any feedback would be majorly appreciated.
Thanks,
Aaron

...MacBook Pro, flash drives....I take the same project and only render part; crash at 50%. I try another new project, with nothing but a single video file, crash at 50%.
Make sure you are not running out of available space
on your target drive for the export.

Why is Premiere Pro CS6 not recognizing my Photohop .PSD files?

"Photoshop" is not even listed as a supported file in the File Type section.
If I select to view all files and then import a PSD file, I recieve the following: Error Message "File format not supported."
This is completely bizarre.

If you look in Windows Explorer (if you are on a PC - I don't know where to look on a Mac), when you select a Photoshop file does it have the right Icon, or does it point to a different application?

Why Adobe Premiere Pro CS6 (Mac) fail to import .wma file?

it's work on window PC, but when i switch to Mac it's not support the WMA file.

WMA and WMV are not natively supported on Mac. You could try converting the WMA file to another format that is support on Mac (e.g.: AIFF) or look into 3rd party plug-ins for WMA support.

Premiere Pro CS6 transcription

Why does Premiere Pro CS6 not recognise all the transcript from a reference script I have inserted on the analyse content section, it keeps on missing out sentences once transcribed. I have used a astx file from Adobe story as the reference script, I have also ticked the face and speech regocnition boxes, but its still not working.

Or indeed does anybody know how to re-embed the over written text in Premiere back into the video?

Deleting Plural Eyes extension from Premiere Pro CS6

Hello,
Months ago I was running a trial version of Plural Eyes Software and through Adobe Extension Manager, I installed it into my Premiere Pro CS6. Well, that trial is now over and I want to get rid of the option of using it in my PrP CS6 but I don't know how to do that. I tried to do that through Adobe Extension Manager but remove extension is greyed out.

Hi Maurice,
Extension Manager didn't find your "Plural Eyes" extension( the extension list in the right panel is empty ), so you cannot remove it. Did you install this extension by Extension Manager? Was there any warning/error dialog popped up? After this extnesion was installed, did you remove some files( like .zxp, .mxi ) from your file system? When the extension was installed, did you launch Extension Manager to check if it was showed in the extension list in the right panel?
Anyway, you can install this extension again, and check if it can be listed in Extension Manager. If yes, then you can remove it from Extension Manager. If no, let us know. Thanks.
Xiaoyi

Why are Adobe Premiere Pro CS6 source and program monitors playing each others footage?

Why are Adobe Premiere Pro CS6 source and program monitors playing each others footage? I import my footage into the project like normal. I drag it to the source monitor on the left hand side to set in and out points then I drag it to the time line. The footage drops into the time line with no problem but when I go to play the footage in the time line it plays back on the source monitor and not on the program monitor like it is suppose to. Other times ill drag the clip to the time line and trim it there and it will be fine and show up on the program monitor. Then ill go try to set a clip to have in and out points (which is suppose to show up in the source monitor) but it shows up in the program monitor. The clip is not even in the time line it should not be on that monitor! I have updated the program to the late update. I have re installed the program numerous times and I have even ran the Adobe Clean up program. Couldn't find much on this problem. Please help thank you! I have a PC. My computer is also way over the recommended minimum specifications to have the program installed on.

Definitive Answer (I believe): It's all about this setting, "Write XMP ID To Files On Import" - which confirms that Adobe Premiere Pro is deliberately modifying the .mov file: http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
These posts give some background as to why having this setting enabled would be beneficial: one benefit being to be able to skip conforming files by matching the conformed file with the original using the embedded XMP tag :-
http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
http://www.dvinfo.net/forum/adobe-creative-suite/498627-why-premiere-modifying-video-files .html
https://forums.creativecow.net/thread/205/876064
(Found using Google search term "adobe premiere pro date modified")

Why can't see the timeline audio waveform on sequences inside another sequence in Premiere Pro CS6? Can I fix this?

Does anyone know why I can't see the timeline audio waveform on sequences inside another sequence in Premiere Pro CS6? Can I fix this?

PERFECT!!! THANK YOU, Ann!!!

Why Do I get Choppy Playback in Premiere Pro CS6

Before upgrading from CS5.5 to CS6 I wiped my computer and started from scratch. When editing 4 angles in CS5.5 I never had any problems with playback... even after adding titles, effects..
In CS6 I have my 4 files set into a multicam sequence but when I play back and start cutting from cam to cam it gets choppy.
I am running:
Windows 7 64bit
On a Dell Studio XPS 9100
Intel Core i7 930 @ 2.80GHz
12.0 GB Ram
ATI Radeon HD 5800
I have my memory preferences in PR set to 12 GB Installed, Ram for other aps = 3 Ram fpr PR 9GB, and it set to performance
Any help to speed up and render this proper would be great, Still have to add color correction, titles, logo.

The 1st update came out today. Downloading now. Looks like it should fix my old problems... fingers crossed
What's new in Adobe Premiere Pro CS6 6.0.1:
May 26th, 2012
Features added or changed in this update:
· Improved performance using OpenCL, especially when used on Mac OSX v10.7.4 or later.
· Added encoding presets with additional bit-rate settings for XDCAM HD.
· Added Automatic Peak File Generation preference in the Audio category for turning off automatic peak file generation for imported audio. By default, this preference is enabled and matches the behavior of Premiere Pro CS6 (6.0.0).
· When this preference is disabled, importing audio or opening projects will not cause peak files to be generated. If peak files were already generated, then waveforms will be visible. Files imported before the preference was disabled will continue to generate peak files.
· Enabled “smart rendering” and added Enable Smart Rendering Codec setting to the Video tab of the MXF OP1a exporters for XDCAM HD and XDCAM EX to enable or disable smart rendering for these formats. This option defaults to the off/disabled state. We’ll have more information about this feature in a post on this blog within a day.
Bugs fixed in this update:
· Start timecode was not imported or exported correctly when working with AAF files.
· Some files from the Canon 5D Mark III camera were imported with the wrong timecode.
· Playing/viewing waveforms in the Source Monitor caused audio dropouts with some XDCAM HD clips.
· NTSC MXF OP1a files that were exported with drop-frame timecode had video data that was tagged as non-drop-frame.
· Switching the Renderer project setting from Mercury Playback Engine Software Only to Mercury Playback Acceleration GPU Acceleration on a computer using OpenCL caused Premiere Pro to crash under some circumstances. Switching between the two settings on a computer using CUDA would in some cases cause problems with video and/or audio playback.
· Crash when using full-screen, cinema mode on some computer systems.
· Tape capture was not working correctly with some third-party systems.
· Crash when capturing from tape using some BlackMagic hardware.
· An extra, black frame was included at the end of the output when exporting to P2 MXF in some circumstances.
· First two frames were being played twice on external monitor using Matrox MXO2.
· Crash when using “hover scrub” with Matrox MXO2.
· Audio/video synchronization was off by a few frames when playing video on external monitor.
· The Export Frame button was not exporting the correct frame, instead exporting a frame one or two frames away from the current frame.
· Some audio files and some MXF files would go offline or have their audio reconformed when the project was re-opened or when Premiere Pro was minimized or lost focus.
· Crash when modifying an effect property while playback was occurring.
· Hang/freeze when using a dissolve transition on an adjustment layer.
· Dropped frames and audio/video synchronization issues when exporting to tape using some third-party hardware.
· Information about dropped frames on output to tape was not accessible to third-party systems.
· Some QuickTime files were imported with the wrong field order.
· When audio was sent through a Mercury Transmit plug-in, any number of channels that was not 2 or 6 was treated as mono.
· In HDV editing mode, File > Export > Tape could not be used with third-party hardware.
· The current-time indicator (playhead) was not returning to the current time after using the Play Around command.
· Last several frames of output when exporting to tape were black.
· When encoding a 23.976 fps video to H.264, the duration of the video in the output .m4v file was too short, and audio drifted out of synchronization with the video.
· Transparency (alpha channel) information from a dynamically linked After Effects composition was rendered incorrectly in Premiere Pro.
· Importing some QuickTime OP1a files caused Premiere Pro to hang.
· The duration of the audio track sent to SpeedGrade using the Send To SpeedGrade command was the length of the entire Premiere Pro sequence, not the length of the work area.
· Timecode written to trimmed clips using the Project Manager did not match the source timecode for some QuickTime files.
· Various other crashes.

Why am I losing my marker comments in Premiere Pro CS6?

I'm working on a project that has a ton of interviews. Typically I go through them and set markers for each answer to a question. I'll type notes for each marker in the "Markers Panel" so I can easily go back and know what was said without having to re-watch. When I'm done for the day, I'll save my project (which I do quite frequently throughout) and close down.
When I return and open my project, my comments are completely gone. And my marker in and out points are reset.
Has anyone every come across this issue before? I've tried to save as a new project but still have the same problems. Please let me know.
I'm running Premiere Pro CS6. The footage is Canon 5D Mark ii.

Okay, that's good to know. A little surprised that's not fixed in CC. Thanks for the help! Hopefully there's an update to resolve this for everyone. It's just weird because the history panel notes that I have made comments. Oh well. Looks like this will just take a little longer than expected.

Why won't .avi files import into premiere pro cs6?

I have some GoPro footage in .avi format that won't import to Premiere Pro cs6. Anyone have suggestions?

AVI is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
GoPro http://forums.adobe.com/message/4486784
-below says Mac (Win process should be the same) but even GoPro says to convert to edit
-http://gopro.com/how-to-prepare-video-files-for-editing-apple-mac/
-use to convert http://gopro.com/software-app/cineform-studio/

How do I get Premiere Pro CS6 off Creative Cloud?

I have spent over 100 hours in Premiere Pro CS6 putting together four hours of complicated video (at least for me, a first timer) all with the end objective of producing two DVDs which I’ll replicate for the 100+ members of my son’s high school marching band. So it came time to burn them to the DVD, make a menu, etc.
Which brought me to the apparently complicated and confusing task of trying to first FIND – and then use – Encore.
After reading many threads in multiple forums, it seemed what I needed to do was to download Premiere Pro CC, uninstall Premiere Pro CS6, leaving the box unchecked for Encore, and then use them together.
I installed Premiere Pro CC. Opened a project apparently fine.
Then realized that perhaps Encore was already available and accessible to me via CS6. So tried to open a project there…. and now none of my projects could open in CS6!!! I was getting the dreaded “Sequence not available” error message.
I tried uninstalling CC just to see if that would fix it (since installing it seemed to cause the problem). Didn’t solve it.
Then came upon an Adobe help page that seemed to imply if I uninstalled CS6, ran a cleaner utility, and then reinstalled it, it would likely fix it.
So I uninstalled it.
Then I went to Creative Cloud to download CS6... but I can’t find CS6 anywhere in Creative Cloud!!!! I got a "single-app" membershi to Creative Cloud in June of last year just for Premiere Pro. I never bought a DVD or anything so I THINK that's the only way I can re-install the program.
Forget the nightmare of trying to figure out how to get Encore - I just want Premiere Pro back at this point. What the heck is a person supposed to do?

John -
Thanks for your patience in explaining the page number stuff to a "newbie."
If I understood you correctly, was the ultimate URL you were suggesting I click on this one?
http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/
If so..
a) I already watched that due to finding it in another thread where I think you were the guy that posted it (thank you!)
b) Those directions were in part why I uninstalled Premiere Pro CS6 in the first place
c) That video does not address my problem: I can't find CS6 loaded in Creative Cloud
However, your Indesign-related link DID address my problem. Thank you very much!!!

Can choose 5.1 in Audition CS6 for monitoring, but not in Premiere Pro CS6

System: Z820, Win 7 Ultimate x64
Audio: Creative SoundBlaster Recon3D PCIe, Altec Lansing 5.1 speaker system
SW: Master Collection CS6
I've been using Premiere Pro CS6 for a while now, but only for stereo video projects. I recently started working on a short film and needed 5.1 Surround Sound as well. I created a 5.1 surround track in Au, and have been able to monitor the sound and surround panning effects in Au during development. Here are the Audio and Channel Mapping settings I used to get my 5.1 to work so I could monitor it:
As can be seen, I've chosen the default MME Device Class here, and all seems well. I have 6 channels identified and mapped to the right corners. I've also confirmed my Master Track in Au is 5.1 Surround. I exported a 5.1 WAV and imported it into Pr, into a 5.1 surround session, confirming that both the track where the WAV file landed and the Master are both 6 channels (and although the order is displayed differently, the content correctly mapped from Au into Pr).
Now, my fun began. When I monitor the audio in Pr, I hear only Stereo. So, I check my channel mapping in Pr, as shown below:
As can be seen here as well, I've chosen the 'default' Premiere Pro WDM Sound. I've learned that WDM is a newer version of MME and encapsulates all the functionality of MME. I'm not sure why Au uses MME and Pr uses WDM. However, as shown, with WDM chosen, I only have 2 channels in the mapping dialog to work with, not the 6 I have (and had in Au). Nothing I can do will produce those other four channels.
As seen in the drop down captured in the above screen grab, I also have ASIO4ALL installed, but that too only shows 2 channels in both Pr and Au. Interestingly, when I hover the mouse over the speaker selection in the ASIO4ALL control panel, it only indicates there are 2 channels (but indicates that there are 6 INPUT channels). The Creative SBZ Series ASIO option is no better, providing only 2 channels.
So, I was off to check my system settings, which are all shown below:
As seen above, Windows knows there is 5.1 surround on the system, and the Test available in the bottom left dialog proves that each speaker is configured and working correctly. Audition also knows there is 5.1 available on my system and uses it correctly as described earlier. However, Pr refuses to recognize this and as a result I am unable to monitor any 5.1 surround projects on my system. If neither Au nor Pr worked, then I'd mark it down as Sound Card or Driver issues, but since one Adobe product uses the system audio correctly, and the other doesn't, it leads me to believe that it is Pr who is at fault.
So, my question is this: Why won't Pr recognize my 6 output channels like Au does?
Any advice would be appreciated.
Cheers,
Shane

ryclark, I believe you are correct in that Au uses MME while Pr uses WDM, but both MME and WDM (which, according to the Microsoft specification, encapsulates ALL of the MME capabilities, and expands on them) are 5.1 capable. I can play my export from Au as a 6 channel interleaved WAV file as well as an AC3 conversion of that same file in both VLC and Windows Media Player and get the same 5.1 channel surround sound field I do from Au.
After more research, I'm beginning to think this might be a result of the fact that Pr is 64 bit and Au is still 32 bit in CS5.5 and 6. I don't know if Au CC is 64 bit, but if it is, I'd be interested to know if what I am seeing is reproducible in the CC versions of Pr and Au (to eliminate the 64 bit vs 32 bit argument). Some have suggested that perhaps the standard SB driver is only 32 bit, although it 'supports' 64 bit supposedly, but maybe Pr just can't handle that 32 (faux 64) bit driver. A possibility.
Thanks for the read and response. Seems lots of people are in this boat together. You have recommended elsewhere to use an external audio interface, but just to do 5.1 monitoring (I don't do any live recording to my PC, this if for movie sound post/mixing) sounds pretty clunky. At the least, I think I'd need not only an external audio device with at least 6 channels out, but a receiver to take those outputs, and 6 new audio speakers to connect to that AVR. I currently use my computer's soundcard, as you know, and your standard 5.1 powered computer speaker system attached to that. Not the best, I know, but at this point, I'm just going for surround, but THX, so it is sufficient ;-).
Cheers,
Shane

Adobe Premiere Pro CS6 classroom in a book lesson files "file format not supported" error message

Hey y'all. I have the creative Suite cloud membership and am learning Adobe Premiere Pro CS6 and have the latest update. I have an iMac, version 10.8.2 and have been going through the lessons 1-8 so far from the 'Adobe Premiere Pro CS6 Classroom in a book' with no problems. So far so good. Then, when I opened Lesson 9 project today, I realized that certain media was off line (see pic below-videos and maps) even though I had been able to open the project. I tried to see if it was a link issue but was unable to select the 'Link Media' option and the system did not give me the option to link media when opening a new project. The strange thing is that I am now able to open some lessons with everything working fine but when I try to open other lessons such as lesson 9 or 10 or 11 I notice media files offline after getting the "file format not supported" pop-up error message when attempting to open a project. It's random as some lessons I had opened previously now give this error message of file format not supported when they didn't in the past whilst others work. I have deleted all the lesson files from my hard drive and reinstalled them from the cd onto my hardrive but the issue persists. Any idea as to why all of a sudden Adobe Premiere Pro CS6 is giving the error message "File format not supported"??? when opening the lessons. I have not changed any preferences. I've included some screenshots though I don't know how much help they will be... Is anyone else running into this issue??? Can anyone help???
NEVERMIND. I FOUND OUT ON MY OWN WHAT THE ISSUE WAS AND IS NOW FIXED. YAY!

Why were you trying to link a file in the project to the project file itself? Shouldn't it be a video file or something? Like .mov .wav .avi .mp4 and not .prproj

Why is Premiere Pro CS6 (perpetual) reverting to Trial Mode?

Similar Messages

Maybe you are looking for