Why is some artwork missing from my iPod when it is correct in iTunes?

I have had great trouble trying to sync my iPod Touch (4th Gen running iOS 6.0.1) with iTunes (10.7.0.21) for Windows. Every 2000 or so tracks (out of about 15,000), iTunes says that some tracks could not be copied and that the connection with the iPod has timed out. This has resulted in losing up to 12,000 already synced tracks, and having to startagain from scratch (at least three times). I have resolved the issue by just syncing two or three albums at a time until the fault occurs, and making sure that there is no syncing taking place when I have to do a hard reset to close iTunes. The problem I'm having now is that there are several albums with the artwork missing - despite the fact that it was ok on previous syncs, and the fact that it is all present and correct in iTunes! I've heard that you should clear the artwork cache - is this correct, and if so how do you do it?
Any suggestions gratefully received!
Andrew Morten

All I can suggest is:
Try:
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       

Similar Messages

  • Some artwork missing from iPod

    i have a 5th generation 80gb video iPod. i have spent several hours on Google Images downloading and adding artwork for all my albums that are not available on iTunes. when i updated my iPod, however, some of this artwork does not display on my iPod. all of the artwork that i downloaded from the iTunes store shows on my iPod. all of the artwork i added manually shows in iTunes. however, some of the artwork i added manually shows on my iPod, and some does not. i can't figure out why some of it shows and some doesn't. i have been very careful to make sure i add the artwork to every single song, and not just for an album. does anyone have any suggestions for me?

    I have the same problem. I added artwork manually to all the songs I burned from my CD's. They were all working fine until one day about 40% of them won't display anymore on my iPod, but they are visible when looking at the song through iTunes to the iPod while connected.
    I have done searches on this topic and have concluded that Apple has no idea what is wrong, what causes it, or how to fix it. There are many, many, many unanswered questions about this topic.
    People say to deselect the display options via iTunes then reselect it. But why? That does not work. And I think it assumes that everyone is synching 100% of their songs between iPod and iTunes (I don't, because I don't want many of those songs on my iTunes, but want them on my iPod).
    I would really like to know the root cause and have a reliable solution from someone. The artwork is on the iPod, but it just does not display it anymore on 40% of my songs.
      Windows XP  

  • Why does my artwork disappear from my ipod?   It's all visible in itunes, but on the ipod nano it disappears.

    Why does my artwork keep disappearing from my ipod?   It's all visible in itunes, but on the ipod nano it when I copy over new albums with artwork, the artwork on the albums already on the ipod lose theirs, although they retain the artwork if viewed through itunes.
    In case it matters, I don't "sync" my "library".  I have a I have a PC and copy over directories containing albums of MP3 files by dragging them onto the ipod with itunes.  I also tried pulling over only the files and not the directories.

    OK, so I decided that maybe if I "sync" my iPod instead of just copying stuff to it at will, that maybe it would fix the problem.  I did a "restore", wiping out the contents.  I set up a "playlist", and put everything that I wanted on the iPod into the "playlist".   Then I "synced" the "playlist" onto the iPod.  Every song and album now had the proper album art.  I could live with this.   Then I added another album to the "playlist", and "synced".  The new album was now on the iPod with the correct artwork.  The albums that were already on the iPod now either had their appropriate artwork, no artwork, or the artwork from the other albums that were already on the iPod, with no rhyme or reason as to which was which.  AARGH.   I wiped it out and re-added the now-explanded "playlist" and "synced" again, and every album had the right cover.   I guess the only thing to do is completely replace the contents of the iPod any time I want to add or change anything, or forget about artwork.

  • Why are some text missing from the right side of a page I send to my printer?  Thanks

    Why is some of the text missing on the right side of a page I send to my printer?

    I came across something similar recently where it printed the left hand side only!
    If I want to print an email, instead of File > Print  ( does not print properly ) I click on the print icon on my email webpage ( do not use applemail and access gmail direct) which then takes me to print preview showing the complete email which prints ok.
    Some webpages ( File>Print) do not print properly and some do. Those that do not generally have their own printer icon (path) that needs to be clicked on.
    Maybe something to do with encryption but don't know.
    Hope this helps in some way.

  • Why are some apps missing from 'background app refresh'?

    I noticed Runkeeper (current version) is missing from 'background app refresh'. In order to start tracking a run, it has to be enabled in BAF...but it's not there. I've rebooted and reinstalled - no dice. Any advice?

    Go to the purchased tab of the app store on your iPad and try downloading them from there. Unless these apps have been updated to only work with a newer iOS version than what you are running, you should be able to download them again.

  • Why are some songs missing from my purchase

    I preordered Stars Dance by Slenea Gomez and it was downloaded to my iTunes this morning when I turned on my computer. Online at the iTunes store the album is normal. It has 13 tracks on it. But in my iTunes track number 2 (Slow Down) is duplicated. Track number 5 (Come & Get It) is missing. So my album has the following tracks.
    1. Birthday
    2. Slow Down
    2. Slow Down               <---- duplicate Track
    3. Stars Dance
    4. Like a Champion
    5.                                <--- Missing Track
    6. Forget Forever
    7. Save the Day
    8. B.E.A.T.
    9. Write Your Name
    10. Undercover
    11. Love Will Remember
    12. Nobody Does It Like You
    13. Music Feels Better
    How do I get it to download correctly?
    I would like to have all the songs I paid for.

    They should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for (re-)downloading.
    If they don't then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Why are some apps disappearing from my ipod?

    I have purchased several apps.  For some reason those apps disappeared and even though I can see them on my computer screen, they don't appear on my ipod.  What should I do?  I have tried syncing, updating software, removing them and reassigned them but nothing has worked. 

    Are they selected to sync to the device?
    What happens if you try to download them directly on the device?
    Are you certain they are not simply hiding on another home screen or in a folder?

  • Why are some files missing from import screen?

    I'm trying to import some files into LR, but the import screen isn't showing all of the files that are in the folder I've selected.
    I've notice this only when there are multiple files with the same base filename.  For example, when the folder contains the following files, LR will show all of them in the import screen:
    file.mp4
    file1.jpg
    file2.jpg
    However, "file1.jpg" will not be shown in the import screen when the folder contains the following files:
    file1.mp4
    file1.jpg
    file2.jpg
    I've been unable to find an LR preference that covers this.  Have I overlooked it?
    Thanks!

    Here's a guess ... emphasis on the word "guess" ... when you have file1.mp4 and file1.jpg, the .jpg is considered a "sidecar" and won't be imported ... unless ... you select the option in Preference (general tab) that says "Treat JPG files next to raw files as separate photos" ... yes, I know the option says "raw" and your file is an "mp4", but it takes you less than a minute to give ita try

  • Artwork Missing from Front Row 2 with Shared iTunes

    From what I can see this is not solved in X.6.5
    This topic is closed:
    http://discussions.apple.com/thread.jspa?threadID=1195773&start=0&tstart=0
    I suggest to reopen one here. Cool if all affected users send the following message to Apple via the feedback form (http://www.apple.com/feedback/macosx.html):
    +Dear Apple dev team,+
    +I would like to know what is the status in resolving the original Bug ID# 3792802 "Artwork Missing from Front Row 2 with Shared iTunes".+
    +This issue has been around since Mac OS X.5.2, and is to my knowledge, still not resolved in X.6.5+
    +Thank you in advance for your answer.+
    Post your progress here. Thanks.

    This issue is still not solved in X.6.6,...
    By the way, no one has bothered answering to this topic. I'm saying sending feedback to Apple is a good idea, but that is the only way I could figure. Any other ideas from your side?
    Has anyone sent feedback to Apple? If not, please give their dev team some feedback about this issue.
    Thanks. Comments appreciated.

  • Why is the macbook missing from Apple online store ?

    Why is the Macbook missing from the Apple Online store ? Can someone let me know what's going on ?

    Gone, *poof*.
    I miss it and I think Apple should have kept it around as it's low key machine, great for kids and adults who didn't like a lot of flash.
    Now the 13" MacBook Pro is considered the equivalent on a similar performance basis, however it has the bright silver rich looking case that draws thieves attention and really isn't a "Pro" machine at all with it's inferior low performing integrated graphics.
    Heck most $500-$800 Windows laptops are just the same in performance and has a larger 15" screen.
    If you need a anti-glare screen you have to opt for the 15" or 17" MacBook Pro and pay $50 more for the anti-glare, but it's worth it. The 13" doesn't have a anti-glare option, but we are petitioning Apple to include that option.
    I think Apple considered the MacBook as a educational computer, thus replaced it for a line of iPads which make considerable more margins and provides less hardware benefits as all the hardware features, stand, keyboard etc. are separate purchases.

  • I bought ipod touch 4G from dubai but i stay in india. facetime is missing from my ipod. how should i get it?

    i bought ipod touch 4G from dubai but i stay in india. facetime is missing from my ipod. how should i get it? people pls help.

    omijh,
         It will not work no matter how many times you choose to restore your iPod touch. If it is blocked than it is blocked. So prern do not restore your iPod. It will take up your time and will be a waste. Listen to stedman1 and Dave Sawyer. An by the way, Facetime is available on iOS 4...so again you are wrong.

  • TS3991 I have some Pdfs missing from in my ibooks. How do i get them back?

    I have some Pdfs missing from in my ibooks. How do i get them back? My os is 7.05

    Tap the cloud symbol with the down arrow next to the songs you want to download.  You can also download an entire playlist by opening it, scrolling to the bottom and tapping Download All.  You can download an entire album by tapping the album, then tapping the download symbol at the top of the song list.  You can download an entire artist by doing the same thing after tapping the artist name.
    To save on your data plan, do this while your connected to wifi (and your charger to save battery).

  • Why are some videos unavailable from youtube ?

    why are some videos unavailable from youtube ?

    In what country do you live?  Is this on a Mac or mobile device; some videos are not available for mobile devices (why, I don't know, it's a youtube thing).

  • Need to get all the files, well music and video, from my ipod touch 5th gen to my itunes libary.

    Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
    Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
    Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
    Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
    -Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
    -On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
    (And yes I have disabled auto sync to device when conncected!)
    Can anyone help me please? Sorry if i've overcomplicated this!
    Thanks:)
    Chris

    Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media.  You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else.  As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
    You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC.  Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

  • Email alias missing from drop-down when composing

    My email aliases appear in iCloud mail / preferences / accounts, but when I go to select which one to send from one is missing. It's my husband's name but has always worked until recently. My hsuband tends to use his own iCloud address so hadn't noticed it wasn't working. It has disappeared from all devices synced with this account.
    All my other aliases appear as a choice but not this one. Any ideas?
    Thanks!

    I've just solved this.
    (It's amazing that Apple's now so big that even support personnel apparently don't know about this fix.)
    • Aliases are now fully managed on icloud.com. Go there in your web browser, log in, and go to Mail.
    • Go to the Mail prefs (gear icon, lower left), then the Composing tab. There you'll see an item called “Choose which addresses you would like to be able to send from.” (It’s light gray and easy to overlook.) In the rectangle below that, you'll see various email addresses. (I can see 4.) (See attached screenshot.) Turns out that’s actually a scrollable menu of email addresses. But since there’s no visible scroll bar — even when you mouse over the rectangle — there’s no indication that it's scrollable.
    • You must click inside the rectangle and drag upward to reveal any hidden addresses below the first few. Depending upon how many addresses and aliases you have, your aliases (if active) should be somewhere in that list. (In my case, the 4, visible addresses were NOT my aliases. But upon scrolling down, there they all were!)
    Inexplicably, not only has Apple changed the location of this stuff, they've disabled our aliases without any explanation! That's why the aliases are missing from Mail.app.
    • Tick the checkbox in front of any address that you want to appear in Mail.app.
    • Click 'Done.'
    That's it! If Mail.app is already running, quit and relaunch it — and your aliases should now be available!

Maybe you are looking for

  • IMac IOS 10.6.8 Safari 5.1.10 - Is it ok to update Adobe Flash

    IMac IOS 10.6.8 Safari 5.1.10 - Is it ok to update Adobe Flash

  • Need help upgrading from Lion 10.6.8 to Lion 10.7.2.

    I want to upgrade from Lion 10.6.8 to Lion 10.7.2 in order to use iCloud that is on my other devices.  The software updater on my Mac says there are no updates available.  What to do to get the latest OS?

  • Itunes will not burn the order I want.

    details: (a) itunes 10 (b) 2011 13'' macbook pro (c) not a noob 1) create playlist folder in itunes. 2) add songs to folder. 3) put songs in desired order. 4) burn playlist to cd. 5) playback cd and discover order is incorrect. 6) look on internet fo

  • Satellite Pro A300 - After standby the mouse stops working

    Hi all, Really hope you can help me out wiht this problem as I believe I have tried anything I know and my next step is formating the whole computer again and still not knowing if it will work this time, as this is what I just did, when upgrading to

  • Spreadsheet in appleworks

    i am quite a beginner at appleworks and i have been trying to do some simple adding up in the spreadsheet section of my meagre bank accounts. can anyone give me simple instruction on adding and subtracting? i must have some kind of mental block becau