Why is spinning wheel of death appearing more frequently?
I have been having more and more issues with my MacBook Pro. It is 4 years old and in the last 6 months I have been having a problem with the little spinning wheel appearing more and more frequently. Often I have to shut down to get rid of it.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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When I do most anything with the mouse, swod appears. Typing this right now is going fine, but any app, sometimes any movement by the mouse bri;ngs on the swod. This happened rather suddenly. Right now the typing is somewhat sluggish, my keyboard strokes being a bit ahead of what appears on screen. Any suggestions?
You may get a reply here but it's best to post a question in the column that it naturally belongs to ... in this case Power Macs.
All the same, have you recently reviewed your free space / memory levels. You need 10GB free space to operate comfortably -
Help with Logic + Plug-ins-- Spinning Wheel of Death
I'm using Logic 9.1.8 with NI's Machine Mikro and a Focusrite 2i2. All of the most recent drivers are installed and I had been using them both in Logic successfully for days until today. Now every time I open Logic, the spinning wheel of death appears and will not go away, leading me to force quit. Any help would be greatly appreciated. I've tried erasing the Loop stuff in the Library folder as it has said on other boards. Please .
Thanks for your help. For whoever stumbles upon these postings and happens to have the exact problem is me. I drug the Maschine.component out of the plug-ins folder and on to the desktop, trashed the original, and started Logic Pro. I then went to preferences and made sure that Logic was opening an empty project at the time of launch. Before, when the spinning wheel of death was coming up, it was automatically going to my last project and, I believe, getting tripped up on mounting Maschine. Now everything works fine.
-
Can't quit spinning wheel of death in FCP 6
The spinning wheel of death appears whenever I mouse hover over FCP.
It won't force quit or hide from the dock. The FCP menu doesn't appear.
It acts like it's no even running.
Other applications will run okay.
FCP 6 (studio II) on MacPro 3.0 Quad 2gigs memPressing the power button for seven seconds was the only way to shut down.
It turned out the cause was the scratch disk decided to hide.
After rebooting, my scratch disk was gone. . .Mac could see something unidentified attached to the firewire - but that's all - no identification as to what was attached.
After powering down the scratch disk (a 320 Gig WD "My Book"), unplugging the firewire, then reversing the process, everything was fine.
I still don't know what initiated the problem, but at least its working again.
Thank you for your quick response on this one. -
Why is it that it would take a very long time [if ever] to change or adjust the tempo of a loop in the audio track when i set it to adjust regions to locators? Until now the spinning wheel of death is still very much spinning. thanks for any help.
Is there another way to adjust tempo of loops the faster way, any other technique?No clue why the final processes have suddenly started to take so long. Two things I'd try: a) capture from an older tape to see if some problem with the new tape is at fault. And b) check the health of your RAM and the hard drive.
The red frame sounds a bit like a glitch we used to have in OnLocation (actually in its predecessor HDV Rack) which was caused by a partial GOP. But that was a product of HDV Rack recording from the live video stream. It turned out that HDV cameras intentionally interrupt the data stream for an instant upon starting to record--specifically to avoid recording a partial GOP to tape. So my gut says that the tape has partial GOPs at the points where you stopped/started recording. -
Mac Book Pro constantly displays spinning wheel of death HELP!!!
My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[failed] Safe.Connect.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.hp.productresearch.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
AdobeResourceSynchronizer
Dropbox
HP Scheduler
SophosUIServer
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.0.18358 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
NP2020Player: Version: 5.0.4.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.3.0.18358 Support
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.9 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.2 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 3
Oldest backup: 2013-01-14 01:49:07 +0000
Last backup: 2014-04-28 23:07:32 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 87.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% mds
4% WindowServer
1% InterCheck
0% BBLaunchAgent
0% fontd
Top Processes by Memory:
143 MB Google Chrome
139 MB InterCheck
106 MB com.apple.IconServicesAgent
74 MB Dropbox
66 MB mds_stores
Virtual Memory Information:
765 MB Free RAM
1.48 GB Active RAM
1.04 GB Inactive RAM
492 MB Wired RAM
1.05 GB Page-ins
0 B Page-outskmiddlet88,
yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then. -
I am constantly getting the color Spinning Wheel of Death and my computer is very slow. Etrecheck gave this report.
Problem description:
Constantly getting the SWOD on my screen in a variety of programs. Machine is just slow and sluggish.
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 11:13:59 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:19:44
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 924.35 GB (473.24 GB free) - 37 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 75.00 GB (9.09 GB free)
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
NEC Corporation USB2.0 Hub Controller
Burr-Brown from TI USB Audio CODEC
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
HP Photosmart 6520 series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
G-TECH OEM ATA Device 00 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
(disk1s2) /Volumes/ : 2.00 TB (1.11 TB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.0.1 27695 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.0.1 27695 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.0.1 27695 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.0.1 27695 - SDK 10.7) [Click for support]
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
[not loaded] com.symantec.kext.filesecurity (2.7.1f12 - SDK 10.6) [Click for support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
[loaded] com.symantec.kext.fw (5.4f4 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Click for support]
[not loaded] com.bodymedia.codelessAB185.kext (1) [Click for support]
[not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.6) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
[not loaded] com.waltop.iokit.driver.USBAtTablet (1.0.1) [Click for support]
/Users/Shared/Greatdy/GreatdyAudioDeviceAppHelper.app
[not loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Click for support]
Startup Items: ℹ️
HyperPenTabletDriverStarter: Path: /Library/StartupItems/HyperPenTabletDriverStarter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.canon.MFManager.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.penpad.penpadtablet.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
[failed] com.symantec.errorreporter-periodicagent.plist [Click for support]
[loaded] com.symantec.nis.application.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[running] com.symantec.deepsight-extractor.plist [Click for support]
[loaded] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Adobe Creative Cloud Connection UNKNOWN (missing value)
BodyMedia SYNC Application (/Applications/BodyMedia SYNC.app)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
SlingPlayer: Version: Unknown - SDK 10.8 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]
NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
iMedia Converter Deluxe
Norton Internet Security
3rd Party Preference Panes: ℹ️
BodyMedia SYNC [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
huey [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 924.35 GB Disk used: 451.11 GB
Destinations:
[Local]
Total size: 2.00 TB
Total number of backups: 197
Oldest backup: 2011-09-25 00:07:10 +0000
Last backup: 2015-03-07 18:00:12 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 451.11 GB X 3)
Top Processes by CPU: ℹ️
11% SymDaemon
2% WindowServer
2% com.hp.devicemonitor
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
309 MB SymDaemon
249 MB mds_stores
129 MB Finder
112 MB com.apple.WebKit.Plugin.64
103 MB Creative Cloud
Virtual Memory Information: ℹ️
4.18 GB Free RAM
2.63 GB Active RAM
630 MB Inactive RAM
1.14 GB Wired RAM
2.40 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 10:49:28 PM Self test - passed
Mar 7, 2015, 12:04:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-07-120421_[redacted].crash
Mar 6, 2015, 03:03:37 PM /Library/Logs/DiagnosticReports/LiveUpdateDaemon_2015-03-06-150337_[redacted].c pu_resource.diag [Click for details]
Can anyone help?When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Spinning wheel of death suddenly in safari 7.1.3
Hi my Safari suddenly started spinning wheel of death today. It was fine this morning, but suddenly mid morning started with the spinning wheel of death. The only thing that happened was I had a pop up with some virus protection and a number to call. I couldn't get the pop up to go, so I force quit safari. Not sure if this is anything to do with it. (iTunes also gone buggy)
I restarted safari and mac, but problems still there. I downloaded etrecheck and attached is the report
Problem description:
spinning wheel suddenly in safari
EtreCheck version: 2.1.8 (121)
Report generated 18 March 2015 16:58:57 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:57:3
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / : 999.35 GB (800.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670SC
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
HGST G-Drive Slim 500.11 GB
EFI (disk1s1) <not mounted> : 210 MB
G-DRIVE slim (disk1s2) /Volumes/G-DRIVE slim : 499.76 GB (122.14 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.13) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.13) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.13) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.13) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.shell.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Monitor Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
FontAgent Activator Application (/Library/Application Support/FontAgent Pro/FontAgent Activator.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
AppTrap [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Perian [Click for support]
Quark Update Preferences [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 999.35 GB Disk used: 199.02 GB
Destinations:
G-DRIVE slim [Local]
Total size: 499.76 GB
Total number of backups: 80
Oldest backup: 2014-06-09 07:55:44 +0000
Last backup: 2015-03-18 16:14:37 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 199.02 GB X 3)
Top Processes by CPU: ℹ️
14% mdworker
4% mds
2% WindowServer
0% fontd
0% ocspd
Top Processes by Memory: ℹ️
588 MB Safari
210 MB com.apple.WebKit.WebContent
64 MB com.apple.IconServicesAgent
56 MB ocspd
39 MB Finder
Virtual Memory Information: ℹ️
1.57 GB Free RAM
1.42 GB Active RAM
423 MB Inactive RAM
638 MB Wired RAM
1.06 GB Page-ins
40 MB Page-outs
Diagnostics Information: ℹ️
Mar 18, 2015, 04:00:15 PM Self test - passed
Mar 16, 2015, 09:54:36 AM /Library/Logs/DiagnosticReports/iTunes_2015-03-16-095436_[redacted].hang
Any help would be gratefully received. ThanksWhen you see a beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
IPhone 4s unresponsive stuck on the spinning wheel of death.
Hi,
My 4s has gotten progressively more unresponsive for the last few days. It worked flawlessly for two weeks or so, but the last two or so days have seen it getting weird.
Symptom 1 appeared 2-3 days or so ago: Facebook started getting freezy. 50% of the time it would take after opening it would take 15-45 sec to become to finish loading and become responsive to touch commands.
Symptom 2 happened 2 days ago: The phone froze for 15 or so seconds, went to black screen, showed the spinning wheel of death, and then rebooted to lock screen very quickly.
Symptom 3 happened 4 hours ago: The phone was searching for the carrier when I took it out of my pocket. Other iphone users in the room had perfect reception. I solved the problem by turning on airplane mode briefly and then turning it off again.
Symptom 4 happened just now: I was playing music, paused with the earbud control, switched to a different set of headphones, pressed play on the lock screen and got no response. Realized the phone was frozen. It stayed that way for 2-3 minutes, went to black screen and the spinning wheel of death, but then the spinning wheel of death froze as well. It has been in this state for the last 20 minutes.
I will be happy to post time-stamped photos of the locked up phone if anyone needs proof.
A hard-reset solved the problem. For now.
Any advice on what this could be? A software setting? An app interaction?
Any advice on if I should return the phone and get a different one?
Thanks!
--JasonHey sorry to hear about your frustration.
A couple of things.
First, Facebook is known for causing issues on iPhone. It takes up a lot of memory and has been known to crash a lot. It has gotten a lot better with time and updates but can still cause problems. I tend to manually quit it from the App-switcher/multitasking tray.
Second, the reception issue you mentioned ("Searching", lack of data connection) sounds like it might be similar to some of the reports on this thread: https://discussions.apple.com/thread/3511559?tstart=30#3511559
Personally, I've been having the same problems on my 4S with reception as well as Siri being unavailable in spite of having 3G and being able to make/receive calls.
Thirdly, now that you mention it, I have noticed lack of responsiveness to touch input at times. Sometimes when my phone is locked, I'll press the home button or the wake button and it will take quite awhile before the phone reponds amd the screen turns on. Sometimes it doesn't at all and I have to press the button multiple times to get a reponse.
So, yes, many of your issues sound familiar. Unfortunately, I think I share some of them with you.
One thing you might want to check is what software version you have. The most recent is 5.0.1 build 9A406. If you have 5.0.1 build 9A405 you're not running the most up-to-date software. In that case, update by backing ul and restoring from iTunes (sofware update on the phone will not show the update; it has to be done via backup+restore in iTunes). To check what version you have, go to Settings>General>About. Scroll down and check what it says under "Version".
I hope that helps somewhat. -
Powerpoint & Spinning wheel of death
We bought this iMac brand new about 4 months ago. My wife has been working on a project for school on Powerpoint, and yesterday started the spinning wheel of death anytime she logs onto her desktop, when i sign in on mine it doesnt appear. Also, when she tried to open powerpoint to continue on her project, pop up appears and doesnt allow her to use anything from Office... says "make sure version is up to date with OS" it has worked fine for 2 months now messing up and she cant work on her presentation that is due very soon
If it works in your account and not hers, I suspect some conflict or corruption, usually with preference (plist) files. Simplest thing to do if both accounts are admin ones, is to log into yours, launch Users & Groups, unlock the padlock, select her account, and delete it, SAVING her data (put into a disk image and saved in /Users/Deleted Users/). Then, recreate her account, using the exact same username/password combo, quit User's & Groups, log out, and log into her account. To retrieve the saved data, mount the disk image, and copy stuff back. Do note that you can slowly restore the plist files, logging out and back in, until you determine which one(s) caused the SBBOD. For more on the SBBOD, see http://www.thexlab.com/faqs/sbbod.html
-
Google Desktop and the spinning wheel of death
For anyone who is reading this who has installed Google products on Leopard: DON'T!
I don't know what exactly caused the spinning wheel, but what I can tell you is that I used Onyx on my system. After that, I had huge problems with my node structure. I fixed those problems with Disk Warrior 4 and was able to at least get my computer to boot reasonably fast, but not as fast as it should. I kept getting the dreaded, spinning wheel! Why? Why? Why?, I asked myself.
Well, after reading someone else's post about running activity monitor to see what could be running, I saw that Google's Dektop analyzer was running. I quit it, only for it to restart automatically by itself.
I ended up getting CleanApp to delete a bunch of stuff I didn't need to see if that would get rid of the problem. When that didn't, I went back to the Google products and delted anything and everything Google from both Library/Preferences folders as well as from my Applications folder.
I can tell you that I am now back running smoothly and typing this note faster than I could type anything for the past 5 hours!!! Woohoo!
You can't imagine how frustrated I was. In the middle of homework and I get crunched by the spinning wheel of death.
So, for all of you who are running Google Desktop...beware! Even if you quit from your activity monitor, it will launch again immediately after. You just have to delete the darn thing.
I'm not sure if Onyx affected it or not. That's for someone else to figure out. But I haven't had good luck with both Onyx and now Google Desktop, so I'm steering far, far clear of both of those applications for now.
Hope this helps someone.Here is an update on my situation with Google Desktop. I found out that was not the problem at all. Actually, Software Update - 10.5.2 caused the problem. I even wiped the drive, reinstalled 10.5.1 and then upgraded again to 10.5.2 and the same issues arose. The spinning pinwheel (beachball of death) would appear for a few seconds before most operations and the system would not shut down after the Updating Boot Cache notice appeared.
I contacted Apple support by phone and they walked me through a number of steps to try and resolve. When those steps did not work, which included setting up an alternate user and trying to log of from that user, they assigned me a incident number and notified me that they'll have to scale it up to engineering to see if there will be a solution. -
I have been transfeing my DVD footage to I movie using handbreak and the spinning wheel of death has arrived and locked up I movie as I tried to import footage. The message says, "Optimizing movies, processing event DVD" but I can't get out of it.
Yes I held them down till the apple logo appears, then spinning wheel and repeated boot up process. I only knew it was going round in circles because the charging sound kept repeating every so many seconds.
I am downloading iOS.5.0.1 now to do a complete factory restore. I hope this works. I have been looking online for hours for fixes and I have very little batter on it as its been spinning for hours now.
Why do things like this happen? I am sat there watching tv and one minute the settings folder is there then its not! How does that happen? It just disappear? I hadn't moved it to another folder or deleted it, it just.... went! -
Macbook Pro 13-inch Late 2011 with constant Spinning Wheel of Death (SWOD)
Hi Guys!
I really have a problem with the Spinning Wheel of Death and slow performance all the time. It suddently started after upgrading to OS X Mavericks.
These are the things i've tried so far:
- Boot up in Safe Mode and Internet Recovery Mode to repair disc permissions and disc = No Errors found at all
- Used SMARTreporter but everything returned as OK
- Installed 16GB of ram installed
- Looked in Activity Monitor, but everything appears to be okay with both RAM, CPU and HD
- Boot with Apple Hardware Test = Everything OK
- Booted up in Internet Recovery and erased the entire HD, clean installed OS X Lion (the OS i bought the Macbook Pro with)
First i thought it was a problem with my HD or my RAM. But everything is returning the OK result. I really hope some of you out there can help me, cause right now its realy hard to use it at the University. It looks like its a software problem, but i can't figure it out.
Made a test in EtreCheck and these are the results from it:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:44:46
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 749,3 GB (712,02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
SMARTReporter
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% activitymonitord
1% Microsoft Word
1% Activity Monitor
Top Processes by Memory:
115 MB WebProcess
82 MB Microsoft Word
66 MB Safari
49 MB WindowServer
49 MB Finder
Virtual Memory Information:
13.50 GB Free RAM
873 MB Active RAM
234 MB Inactive RAM
1.42 GB Wired RAM
336 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
For the past couple of months I have been having a problem of the spinning wheel spinning and spinning and spinning, taking seemingly forever to upload a new screen in Safari or a new application from the HD.
I did read several of the posts on the 30+ page discussion regarding freezing of machines after the latest large update of Snow Leopard. Although there seems to be a few times per week such freezing does occur, this is fairly infrequent when compared to the 95% of activity that is falling victim to the Spinning Wheel of Death. I have loved the Apple OS from the moment I began using it 5 or so years ago and this is really the very first time I've had such a frustrating issue with an Apple product (I haven't even experienced the antenna issue with my iPhone 4).
At work I have to use a PC and if this were a PC, I'd do something like check for malware to see if that was slowing the process down. I've done that on my MacBook Pro with the Mac-compatible equivalent to the Malwarebytes program I have at work, but still I get the Spinning Wheel of Death. I've even dumped some recent applications that I downloaded to see if they might have been the cause. Nope.
I don't know how to check which programs are running in the background, so that has not yet been done.If I did, I'd obviously turn off some of those I don't need to start up at login.
Does anyone have a "for Dummies" explanation of what other things I might do to attempt to remedy this situation? It shouldn't take 2-5 minutes for a web page to download or an application to begin.
Thanks in advance.Gr8ful -
The link baltwo linked is a great one.
I have a couple questions for you, OK?
1. What are you using to check for "malware?"
2. Have you ever checked your Font Book Application in your Applications folder
for duplicates or corrupt fonts? That would be something I would check.
You can open up "Activity Monitor" in your Applications > Utilities folder.
Leave it open on your desktop, and select "All proceesses" rather than "My processes."
Have a look and monitor what kicks in when the beachball appears.
For browser slowness:
Are you emptying your Safari Cache & History lists (assuming you're using Safari as your browser).
Message was edited by: ~Bee -
Problem description:
Yosemite is extremely slow on MacBook Pro. Spinning wheel of death is constantly up. every click takes at least 5-15 seconds to effect
Please help!
EtreCheck version: 2.0.11 (98)
Report generated November 21, 2014 at 12:31:09 PM WAST
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:31:15
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
surfing (disk1) / [Startup]: 499.06 GB (103.13 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. Apple LED Cinema Display
Apple Inc. Display iSight
Apple Inc. Display Audio
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.netbridge (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.vnic (9.0 24237.1028877) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.nchsoftware.expressinvoice.agent.plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 11.7.700.225 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
BlueHarvest Support
GoPro Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
surfing: Disk size: 499.06 GB Disk used: 395.92 GB
Destinations:
Friday [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2014-11-20 11:35:19 +0000
Last backup: 2014-11-21 05:45:30 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.06 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
3% firefox
1% plugin-container
1% SystemUIServer
0% fontd
Top Processes by Memory: ℹ️
790 MB firefox
704 MB Mail
670 MB com.apple.WebKit.WebContent
344 MB Image Capture Extension
344 MB Finder
Virtual Memory Information: ℹ️
4.70 GB Free RAM
7.56 GB Active RAM
3.34 GB Inactive RAM
1.56 GB Wired RAM
5.67 GB Page-ins
0 B Page-outsHELP!!!! i think i have the same problem... what do i do??
Problem description:
Spinning wheel of death- slow unresponsive computer
EtreCheck version: 2.1.8 (121)
Report generated March 10, 2015 at 3:47:01 AM WAT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 117
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:15:15
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (305.14 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
CME Xkey
Akai Professional AMX
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.rane.driver.sl2.10.6 (1.0.0f3) [Click for support]
[not loaded] com.rane.driver.sl4.10.6 (1.0.1f3 - SDK 10.6) [Click for support]
[loaded] com.serato.usb.kext (2.3.0) [Click for support]
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) [Click for support]
[not loaded] jp.co.pioneer.driver.DJM-900SRTAudio (1.0.1 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rane.sl2.daemon.plist [Click for support]
[running] com.rane.sl4.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DJM-900SRT AutoLauncher Application (/Applications/Pioneer/DJM-900SRT/DJM-900SRT Setup.app/Contents/Resources/DJM-900SRT AutoLauncher.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
SL 2 Audio Control Panel [Click for support]
SL 4 Audio Control Panel [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% coreaudiod
10% Live
6% WindowServer
1% loginwindow
0% fontd
Top Processes by Memory: ℹ️
228 MB Live
94 MB Finder
73 MB Safari
73 MB bird
73 MB ocspd
Virtual Memory Information: ℹ️
121 MB Free RAM
1.79 GB Active RAM
1.62 GB Inactive RAM
713 MB Wired RAM
5.87 GB Page-ins
44 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 03:32:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
Mar 10, 2015, 03:30:24 AM Self test - passed
Mar 10, 2015, 02:20:27 AM /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
Mar 10, 2015, 12:26:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
Mar 10, 2015, 12:24:07 AM /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash
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