Why is that every time I try to buy an app it doesn't work?
I'm trying to buy an app that costs money and it always asks me to answer questions
that would be the security questions, if you dont remember the answers you need to contact apple and they can help you.
Similar Messages
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Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help? I have tries to select the English store but it will not allow me to proceed. I think it has been hacked in the past as there is a list of Chinese Apps which it seems to be awaiting payment for, going back to 2011.
Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory. -
Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?
Do as the error message states and contact Apple Support. If there is a problem
with your iTunes account, that problem must be resolved before you can download
anything.
Start here:
http://www.apple.com/support/itunes/contact/
or
https://getsupport.apple.com/Issues.action -
I am in Saudi and trying to download navigon middle east. Every time I try to buy the app it will show up, says waiting and disappears. How can I get around it and not get lost on these crazy roads?
I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Every time I try to buy an app I am told my password is incorrect. Help!
I cannot buy an app or update. I keep getting told my password is incorrect. When I reset it I am told it is incorrect again when I try to purchase. I can, however, purchase music in iTunes. Please help me!
Close All Open Apps... Sign Out of your Account... Perform a Reset and try again.
Reset... No Data or Settings will be lost...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I can't download any app. And it tells me that my apple I'd was not yet used in iTunes store and when I I try to log on my existing account it answered I have to update the latest version of iOS...
Hello Jeproxenesis,
Thanks for using Apple Support Communities.
Follow this article and it should let you use your Apple ID.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Use your Apple ID with the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Click Review when asked to review your information.
Enter your billing information.
Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
Have a nice day,
Mario -
why is it that everytime i go to download an app off my iphone 4s it says i haven't went through i tunes...???
That is NOT what it says.
What EXACTLY does the message say? -
i need help with this any suggestions or solutions
Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory. -
every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. i cant find an answer to my problem no mater what i do.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I accientally synced my iPhone to 2 different computers. Now my older apps are on one computer and new apps are on another. Every time I try to sync all apps on one computer it takes the other apps of and just syncs what is on that computer - Help please
I cannot for the life of me figure this out.What you need to do is connect your phone to iTunes but do not click sync. Go to File at the top and click transfer purchases from phone, that'll put all your apps into iTunes. When it's done transferring, locate your phone on the sidebar and click it. Then find the apps option above the picture of your iphone, you can select which apps you want or don't want on your phone. After selecting your apps then you can sync. Once you do this you should never have your problem anymore.
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I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
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i have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?
P.S i always use my credit money from gift cards to buy anything from itunes or in apps - purchasing.
so what do u think should i do ?Have you tried contacting iTunes support : http://www.apple.com/support/itunes/contact/ ?
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Every time I try to update an app or download from iTunes a message appears 'unknown error has occurred' can anyone help as to why this would happen and how to fix the problem? Thanks
Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.
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Why does every time I try to download a app it's says my credit card security code is invalid but it's the right one?
Apple I.D. support:
http://www.apple.com/support/appleid/
FAQ about Apple I.D.
http://support.apple.com/kb/he37 -
Every time i try to buy music i can't and i get a red message at the top of the window that says "Please contact iTunes support to complete this transaction" in red. please help
Have you contacted itunes support?
If not, then do that.
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