Why is the app store requesting billing info for a "Free" app? The app is Pinger desktop

I tried to download Pinger Desktop from the App Store, which is listed as FREE. Why is the App Store asking for my billing information for a free app?

If you have a None payment option, choose that.

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Why am I being asked for my billing info for updating free apps? This has never happened before! Now I can't update anything. Is there anyway around this?

I am being asked to provide my billing info for updating free apps... This has never happened before. I don't have a credit card so is there anyway around this??

The only way is to create an Apple ID without a credit card. The one you currently created will not work, it has to be a new one, and use this support document to do it. http://support.apple.com/kb/ht2534 Make sure you follow the directions exactly.

I have just purchased my I pad when I try to visit the apps store and it asks for my I'd the shop where I brought the I pads I'd keeps coming up even though I have registed this I pad in my name please can you help me solve this problem

I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you

Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID

Trying to get into the app store and it asks for my password. The problem is that it is showing an Apple ID I don't use ghosted in. I can't figure out how to use my correct ID.

Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I'm being billed twice for updating free and purchased apps

I tried updating my apps for my iphone and was billed for the updates .! I never recieved the updates because everything was refused

Are you sure you're actually being billed? Or were you just asked to update your payment information?

I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don't what to purchase the app. How do I delete the purchases App?

I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don’t what to purchase the app. How do I delete the purchases App?

There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action

My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

Want to access App Store, it asks for my billing info for free installs. Is that authentic

I have had to get a new debit card with a new number and a new security number on the back. I can't remember my security number from my old card. Any suggestions on how to update billing info when I'm in the App Store.

You need to use a credit card.
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
 Cheers, Tom

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Has downloaded I3D through App store. It has been written FREE. From the account it has been written off 2.99$ WHY??

Has downloaded I3D through App store. It has been written FREE. From the account it has been written off 2.99$ WHY??

i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.

HT201272 I changed my billing info and I keep getting the message to contact support itunes/ww/. I don't know why I have used this card before help

I changed my billing info and I keep getting the message to contact support itunes/ww/. I don't know why I have used this card before help

Well, unfortunately, we don't know why either. You need to contact iTunes support at the link you were provided to find out....
Sorry,
GB

HT5622 why does the wrong apple id come up on my iphone when I try to use apple app store? how do I change it to the correct apple id?

Why does the wrong apple id come up on my iphone when i try to use apple app store? How do I change it to the correct apple id?

Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID

Why does App Store always crash when I try to open the appliction?

Why does App Store always crash when I try to open the appliction?

You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

After updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

Why is the app store requesting billing info for a "Free" app? The app is Pinger desktop

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