Why is the browser hijacker Vosteran listed in the search engine drop down menu?

New download of Firefox 33.1 has a known browser hijacker listed in the drop down menu. It took me several hours to remove it's damaging files and get any browser to work correctly again. This is insane!

Hi mach37, can you delete the Vosteran search engine by highlighting it on the Search panel of the Options dialog and using the Remove button?
''If it comes back:'' I would suspect a bad add-on. Here's my suggested procedure for tracking down and cleaning those up:
(1) Open the Windows '''Control Panel''', Uninstall a Program (on XP: Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
(2) Open Firefox's '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?

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    Hi mach37, can you delete the Vosteran search engine by highlighting it on the Search panel of the Options dialog and using the Remove button?
    ''If it comes back:'' I would suspect a bad add-on. Here's my suggested procedure for tracking down and cleaning those up:
    (1) Open the Windows '''Control Panel''', Uninstall a Program (on XP: Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
    (2) Open Firefox's '''Add-ons page''' using either:
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    Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
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    Success?

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