Why is the code redemption still temporarily unavailable?

I am trying to redeem the code from a purchased iTunes card. Message stating that code redemption is temporarily unavailable, try again later keeps repeating. Temporary is getting old now. No reply from customer support to date. Really making looking elsewhere to purchase music look very inviting. Really want to use the money on this card tho. Is this issue being addressed or am I the only one that gets to relish this experience?

bombproofmedia wrote:
OK,
thanks, i have found the fix
For the benefit of other forum users can you please say what your fix was.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Similar Messages

HT1539 Why Do I keep getting an error message telling me "Code redemption is temporarily unavailable. Please try again later." whenever I try to redeem my digital copy code for "Oz The Great and Powerful"?

Why Do I keep getting an error message telling me "Code redemption is temporarily unavailable. Please try again later." whenever I try to redeem my digital copy code for "Oz The Great and Powerful"?

I had the same problem so I decided to try going to website on the back. (DisneyOzMovieandOffers.com). It will take you to a page that says to redeem code, enter the code that is given to you and click enter. It will give you options of where you would like to download it from. Click iTunes and it will give you the correct code to download the movie from iTunes.

When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?

When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?
Am sick of going back and forth with what has turned out to be worthless customer support. Have sent them so much info and pictures, no help. All they do is send me links for instructions on how to redeem the codes. I know how to redeem, I have redeemed at least 50 codes. To them I am obviously an idiot though. To me it seems to be a problem on their end, but can't get an answer from them on why it is telling me code redemption is unavailable. Please help! Anybody!

Confirming my suspicions with every passing hour. Support on this forum is non-existent like the support from Apple support. But, you got my money now... why would you care?

HT201209 Keep getting error "code redemption is temporarily unavailable" for iTunes gift card

Help!

I had the same problem so I decided to try going to website on the back. (DisneyOzMovieandOffers.com). It will take you to a page that says to redeem code, enter the code that is given to you and click enter. It will give you options of where you would like to download it from. Click iTunes and it will give you the correct code to download the movie from iTunes.

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.

HT4623 Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same.

Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same. Help me please! T-T

Please see the More Like This section on the right.

HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.

Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT201269 I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?

Was your phone ever locked to a different phone carrier than the one your on now?
If so how was your phone unlocked?
Very rarely is the server unavailable.
Is your phone jailbroken or was your computer used to jailbreak a device?

We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
          > iCloud - Contacts turned off
          > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
          > iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

"The iTunes store is temporarily unavailable. Please try again later."

We got the "The iTunes store is temporarily unavailable. Please try again later." error after purchasing the movie "Tammy".
Tech support thought we had a connection issue with our Apple TV because we could watch this movie from our computer; that did not make sense really because all the other movies we purchased in the past still worked and we could watch previews for others. This process with tech support took a long time...in the process we reset the Apple TV and a bunch of other things. We finally gave up and watched in on our 27" iMac.
I do not know how apple security filters on Apple TV, but the Apple TV had been set-up with the original defaults for years. I clicked on the security and put in a password because that is the only way I could changed the content filter from "PG". I changed the content filter and restarted Apple TV and I was able to play "Tammy" which was rated "R". I'm not sure if this was a coincidence, and I do not know why I was able to purchase a movie that I would not be able to play. Maybe the purchase was allowed by iTunes at the time because they are not checked because the content can be played from other devices like my computer, and the restriction was on Apple TV, but then again, the "PG" filter on Apple TV should have prevented me from viewing to purchase the movie in the first place. Anyway the content filter has been changed and we can watch "Tammy" on our TV.
Just Sharing...

Yes, it does sound like software on your comptuer may be preventing you from accessing the iTunes Store. You may want to try using MSCONFIG to determine what software is conflicting. The process is not difficult, although it is a little time consuming. Here's how:
Using MSCONFIG to troubleshoot conflicts in Windows XP
Hope that helps!
iMac Mac OS X (10.4.9)

HT1386 My Itunes on my laptop will no longer sync any podcasts or audiobooks to my mini Ipad, and my Ipod as well. After I sync and try to play a podcast on both I get the following podcast is temporarily unavailable! I can downld on ipad and it works,

My Itunes on my laptop will no longer sync any podcasts or audiobooks to my mini Ipad, and my Ipod as well. After I sync and try to play a podcast on both I get the following podcast is temporarily unavailable! I can downld on ipad and it works, I just did a disagnostics check, and I get there error Secure Link to Itunes has failed? *** over >? anyone thank you

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

Why is the code, in which I know Im right about, isn't retrieving my serial number?

Why is the code, in which I know Im right about, isn't retrieving my serial number?

I bought the copy from staples. Opened it and it has two CDs, one Mac and one Windows. Also is a card saying 'look on back for codes' DA DA DA. On the other side it says 'redemption code' exactly. Right below was a letter/nmber code, which fit exactly when entered. I might add that the once grey icon becomes blue after entering the last digit. So I know the type of code is correct, but it appears invalid since that's what's displaying in a yellow caption box after pushing enter

HT4623 i tried to update my phone & it is completely blocked now!!.... this is the message:Your iPhone could not be activated because the Activation Server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a

this is the message i am getting:
Your iPhone could not be activated because the Activation Server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes. If this problem persists, contact Apple Support at apple.com/support
nothing i can do to it
looked on forums, can't get to anything (flight mode, etc, etc)

This usually happens if the phone has been Hacked / Jailbroken / Modified...
If this is the case... Then...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Why Jailbreak is Not Supported
http://support.apple.com/kb/HT3743

Why is the code redemption still temporarily unavailable?

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