Why is the cursor uncontrollable when syncing devices in iTunes?

When syncing any device with iTunes, the cursor will not pinpoint what you want.

Yes I do manually manage my music through Itunes and on my IPhone. Do you recommend I use the sync option in future to avoid this happening again?
Both myself and my other half have the IPhone 3Gs and when we are using our home wifi it seems to drop connection with the router and resort to 3G. This happens fairly regularly now and our wireless is rock solid, it is used for downloading large amounts and a lot of online gaming. We have never had a problem with our wifi for laptops and the PS3s.
The sound on my phone will just stop working, I can unlock after even a few minutes and the key sounds and unlock sound will not be there, I open the ipod and nothing, no sound through the phone speaker or through a cable to my amp and not even to headphones. A reboot usually corrects this but last time I locked the phone and the next morning it was working fine.
I guess I could be doing something wrong or maybe just being picky, its such an awseome device and I want to get the most from it all of the time.

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