Why is the Extract in DW not launching?

It just sits there saying it's launching, but nothing happens. I am using a paid version, not a trial version. I uninstalled and re-installed. Still doesn't launch.

Hi whatup221,
Please provide more information like
> Which version of DW you have?
> Which platform you currently working?
> Also what do you see in Extract panel when you try to launch it? Preferably share a snapshot.
> Did you try sign out and then quit DW and then sign in?
Thanks,
Lalita

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