Why is the "extrude to 3D" grayed out in my Text menu???

I just upgraded from CS4 to CS6 Design Web Premium Extended version.
I'm working on a mac with OS 10.6.8.
I have plenty of ram etc.
I've tried several tutorials to see what the 3D features are, but I can't even get past step 1 of selecting the extrude to 3D option.
I've tried selecting the layer and still grayed out.
I tried selecting the copy with the type tool and still grayed out.
What am I doing wrong??

I'm assuming you're referring to my graphics card? Sorry, I'm so not technical at all...well some...but not much.
This is my graphics card info:
NVIDIA GeForce 7300 GT:
  Chipset Model:          NVIDIA GeForce 7300 GT
  Type:          GPU
  Bus:          PCIe
  Slot:          Slot-1
  PCIe Lane Width:          x16
  VRAM (Total):          256 MB
  Vendor:          NVIDIA (0x10de)
  Device ID:          0x0393
  Revision ID:          0x00a1
  ROM Revision:          3008
Thanks so much for your help btw!

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