Why is the flash player install not making good audio?

I am trying to run a "movie" from Autodesk's tutorial stuff, and it
requires a Flash player, which I downloaded
and installed. The "movie" plays but not with good audio...(almost no volume)
I am running win 7 64... went through that install of "Square"
thinking that was the problem..
I think it is some setting in the OS that has to be made (like shut off windows media player somewhere)
Worse.. . I called Adobe, waited 8 minutes to talk to somebody,
but he says yes there is a fix but it will cost me $30+... which
I refuse to pay just to get an unnecessary "player" to work in
a Microsoft world...
Please help with a detailed solution as to what to fix or send
me to the right "FAQ" page that deals with this... Flash installed
but does not play audio of a movie.. sounds like a simple problem
that the installation program should have solved.

Try this http://kb2.adobe.com/cps/837/cpsid_83739.html
If that does not help, here is a more complex checklist http://www.codecguide.com/fix_for_flash_sound_problems.htm

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