Why is the Flash Pro CS6 interface not using the Gorgeous Grey as the others?

It seems odd to leave out Flash Pro in particular. Even odder is the fact that I can't find any settings to change the darkness of the UI... I really expected at least that to be available.
What gives?

Inconsistency between or among applications in the artificial "suites" should come as no surprise.
The "suite" concept is a fabrication of Adobe marketing and bean-counting types. The engineering teams are totally independent of each other, they are not only in different buildings but in different cities and states of the American Union, even in different countries.
The fact that they have little if any communication among them is highlighted by requests occasionally made in these forums by top Adobe engineers to let the other teams know when there are problems in one application that impact our workflow in another one.

Similar Messages

Can download Flash Pro CS6 but not Flash CC (was: could not download)

hello,
I am unable to download flash cc in my computer, and I don't know why,
I can only donload flash cs6
does anyone know why?

If your system does not meet the requirements for the application then the application will not be offered for installation in the CC manager. Check your system against the requirements to see if it meets the specs or not...
Flash - http://helpx.adobe.com/flash/system-requirements.html

Flash pro cs6 fonts not working

I'm having problem with flash cs6 after I installed flash builder/game sdk.
It recognizes all my fonts but some of them are not visible and when I export they dont appear either.
I installed and uninstalled several times from the creative cloud and problem persists. I tried my flash cs4 and works correctly.
Attached is a screenshot.
Thanks,
Rodrigo

After experiencing this issue myself, I did a Google search limited to today for Windows Font issues. This appears to be a widespread issue reported by several people in Adobe and other products (Quark, CorelDraw).
The culprit seems to be a Microsoft update delivered in last nights Windows updates:
http://support.microsoft.com/kb/2753842
This update appears to address vulnerabilities found in the parsing of OpenType and TrueType fonts (from the IT Professionals link on the page above).
Other than uninstalling this update, not sure how to correct all these "broken" fonts.
*UPDATE* - I can confirm that uninstalling this one update does restore the fonts that stopped working. Wonder if MS will provide a patch or they'll expect all these fonts to be update - yikes!

Flash Pro CS6 compatibility with Win 8

Any news on this matter. I've got a full CC installation on a win 7 home laptop, and would like to upgrade it to Win 8 (using the new Win Pro upgrade dvd), what impact am i going to expect, licensing problems or perhaps complete breakdown of the Cloud!

It appears from this Adobe support list http://www.adobe.com/support/OScompatibility.html that Flash Pro CS6 is not yet compatible with Windows 8.
Have moved this post to the Flash Pro forum where someone can confirm this.

Why isn't the Adobe Exchange Panel opening in Flash Pro CS6?

It says it's installed but when I go to Window>Extensions>
and then there is nothing, no other menu to go from.

Hi HunterOSx and Svagers,
How did you install the Adobe Exchange extension?
I would recommend downloading the latest updates for Extension Manager from here:
http://www.adobe.com/exchange/em_download/
...and downloading the latest Adobe Exchange ZXP from www.adobeexchange.com (it was updated on Friday). Make sure that you open the ZXP with Adobe Exchange CS6 for it to be available in Flash Pro CS6. If you also have Extension Manager CS5 installed, it's possible that you've accidentally installed the panel into Flash Pro CS5.
Let me know how you get on.
Best wishes,
Fraser

Flash Pro CS6 Update menu greyed out + AAM fail,supressed by the Admin - Win7-64

Hi,
I want to update Flash Pro Cs6 (PC Win7 64bit) to Update2.
However, the menu Help>Updates is greyed out.
The Update2 AMM patch installer says "updates could not be applied. Contact your system Admin. Updates have been suppressed by the Admin"
before starting.
This seems to point towards a privilege issue but, I have tried to :
run Flash as admin, run the updater as admin, install flash logged in as admin and updater logged in as admin,
without any luck....
This is the install log summary:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 4 warning(s)
WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
Cheers,
F.
PS :
sorry for cross post from this :http://forums.adobe.com/message/4793645#4793645
Just noticed this was the dedicated forum for install issues.

Manually update Creative Suite 6 products
Go to the Adobe.com Product updates site and choose the update you want to download.
When the download completes, start the update by double-clicking the Set-up.exe (Windows)
Prompted to shut down conflicting applications, do the following:
Windows
Right-click the taskbar and select Task Manager.
Select the Processes tab, select a conflicting process, and click End Process.
Repeat for any additional conflicting processes.
Check to see if the update downloaded successfully.
\Users\[username]\Local\AppData\Adobe\AAMUpdater\1.0\
Sarika

Flash Pro CS6 Updates fail, supressed by the Admin - Win7-64

Hi,
want to update Flash Pro Cs6 (PC Win7 64bit) to Update2.
The menu Help>Updates is greyed out.
The Update2 patch installer says "updates could not be applied. Contact your system Admin. Updates have been suppressed by the Admin"
before starting.
This seems to point towards a privilege issue but, I have tried to :
run Flash as admin, run the updater as admin, install flash logged in as admin and updater logged in as admin,
without any luck....
Cheers,
F.

Manually update Creative Suite 6 products
Go to the Adobe.com Product updates site and choose the update you want to download.
When the download completes, start the update by double-clicking the Set-up.exe (Windows)
Prompted to shut down conflicting applications, do the following:
Windows
Right-click the taskbar and select Task Manager.
Select the Processes tab, select a conflicting process, and click End Process.
Repeat for any additional conflicting processes.
Check to see if the update downloaded successfully.
\Users\[username]\Local\AppData\Adobe\AAMUpdater\1.0\
Sarika

Flash Pro CS6 crash - Is Stage3D the problem? (crash log link included...)

Flash Pro CS6 has started crashing intermittently on a Stage 3D project I'm working on. An earlier version of the game (non-crashing) can be found here...
http://www.sugarspook.com/darkmatters/demo.html
I'm wondering if someone at Adobe could look at the .mdmp file at the following link and try to diagnose the problem.
http://www.sugarspook.com/FlashPro_crash_log.mdmp
If this is not the appropriate forum to pass on a crash log, could someone PLEASE tell me where I should send it (This is crash file number 10 I've uploaded).
Thank you.

Hi IanD ,
Thanks for the samples.
I created a new project in Flash CS6 and imported all the PNG sequence images. The images got imported without issues. However on trying to save this project, Flash crashed on Mac.
The issue is not reproducible on Windows though.
We are investigating this and will get back to you soon.
Thanks and regards,
Sudeshna Sarkar
Adobe Flash Professional Team.

Flash Pro CS6 - not enough JVM memory - change 128 to 256, flash doesn't start.

Hi,
working on very large projects, I often get the "flash ran out of memory for the jvm" error.
Restarting flash does the trick for another couple of hours, until I get that error again.
It opens the jvm.ini file to let me increase Xmx memory value.
I change it from -Xmx128m to -Xmx256m
I restart flash, get the error: "Error initializing Java Runtime environment. You may need to reinstall Flash"
I change it back to -Xmx128m, and flash starts again.
But obviously, I again get the "not enough memory" error.
Am I doing something wrong?
Also,
after installing Flash Pro CS6, previously installed Flash Pro CS5.5 does not start, gives me the JVM initialization error all the time, regardless of which Xmx value I put for CS5.5

back to square one again. The error message just popped up. So annoying.
update:
I removed some of the images I embed using the '[Embed tag'. And now it publishes again without the error. Weird because the published swf is only 1.8MB. Nothing crazy. So the problem seems related to embedding images using the [Embed tag...
update 2 / FIX:
Instead of using the embed tag to embed images I now have an 'assets' folder that I add to the AIR project (publish settings) that contains my images. Then I load the various images using the Loader. After an image is loaded I convert it to a Texture to use in Starling like so:
var bitmap:Bitmap = new Bitmap(new BitmapData(currentBigTextureLoader.width, currentBigTextureLoader.height, true, 0x00000000));
bitmap.bitmapData.draw(currentBigTextureLoader);
bigTextures[aBigTexturesToLoad[nCurrentBigTextureToLoad]] = Texture.fromBitmap(bitmap);
You can then use these Textures to display an image in Starling like so:
var base:Image = new Image(bigTextures["CollectionBase"]);
Bit of a workaround but al least I don't get the Java Error anymore

Premiere Pro CS6 does not recognize USB PnP Sound device connected to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB) is working with this USB device without any problem

Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!

I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

Compiling Issue in Flash Pro CS6

Hi,
When I try to test my project (CTRL + Enter), it displays a blank window if publication target is superior or equal to 10.3, in Flash Pro CS6, either AS2 or AS3. Even if it's a new empty project with just a background color set and a trace("ok"); on the first frame, it does strictly nothing. White and no message in the debug console.
If I change the target to 9, it works, although the scene color is still not displayed.
In both cases, when I open the generated swf file directly from my explorer (Windows 7), it works, although the scene color is not displayed.
Worked perfectly until now, can't remember of a recent update but maybe the last one did that.
Does anyone know how to fix that ?
Thank you !

Hey,
I've solved my problem installing the Flash Pro CC trial version.
I wanted to test if it worked under CC, but it seems to have solved the problem in Flash CS6 too. Everything is back to normal.
I guess we can say this is a solved issue, even if I don't know why. Maybe reinstalling Flash CS6 would have done the trick too. Can't tell.

How to install latest AIR SDK (13 or 14) in Flash Pro CS6?

Hi, I'm using Adobe Flash Pro CS6 on Windows 7 64-bit and I wanted to add latest Adobe AIR SDK, either 13 or 14, but non of them is seen as a valid SDK by Flash.
I've tried downloading two possible SDKs (SDK & compiler and SDK without compiler) from here: Download Adobe AIR SDK (version 13) and here http://labs.adobe.com/downloads/air.html (version 14). Each time I copied the extracted SDK folder to my Flash CS6 folder where default 3.2 and 3.4 SDKs are located. After that I open Flash, then Help > Manage Air SDK, click on " + ", browse for the new folder, and all I get is "The selected folder does not contain a valid AIR SDK" warning message. It all looks the same with all four SDKs I downloaded!
Not long ago I added AIR 4.0 without any problems. What am I doing wrong? Is new SDK Flash CC only or what?

What are you naming the folder?
Just as a general tip, since many applications (Flash CS4, 5, 5.5, 6, CC) you can save some space by only putting the AIR SDK in one place. Since CS6 and CC have "Manage AIR SDK" in their settings you no longer need to locate that folder like 5.5 which requires you to overlay the AIR 2.6 folder. So save some space and put it anywhere out of the way, out of the Flash folder. I have multiple drives and I have lots of SDKs installed at root on my E:\ (E:\SDK\AIR, E:\SDK\JDK, E:\SDK\Android, etc). I then just go in the help panel like you do and point CS6 and CC to E:\SDK\AIR and they work perfectly fine with the latest SDK released recently.
Are you updating Flash Player to 13 as well?
Last, do not download the Flex version for Flash. Flex is for Flash Builder if you intend on using Flex (it is different than Flash).
Do not get this:
You want the SDK from the big orange buttons above this warning.

Error installing Flash Pro CS6

I'm trying to install Flash Pro CS6 but I keep getting the following error (the message is in portuguese) after running the .exe file (downloaded directly from Adobe's oficial website).
I've tried it in 3 different computers with Windows 8 and in one computer with Windows 7 and all of them give me the same error. I'm using an Admin account so that's not the problem!

The problem is happening when I try to extract the downloaded files from the .exe to another folder. The application has all the permissions available
Here is another picture of the initial screen when I double click the .exe file.
I've tried to extract it to other folders, like "Documents", "Downloads", but It gives me the same error as before.

Back button doesn't work in Flash Pro CS6 Simulator (ADL)

Hi everyone. I'm testing Flash Pro CS6, and I've noticed the Back button is not detected in my Android app when testing in ADL (Control / Test movie / In ADL Mobile).
When I try to select the option Device / Back (Ctrl+B) in ADL, it just doesn't do anything (I have a KEY_DOWN event listener which looks for the keycode Keyboard.BACK). In a real Android device, it works, but not in the "test movie" window (ADL). In CS5.5, the Back button always worked in ADL.
Also, in the new Simulator window which comes up when "testing movie", there are "Menu", "Back" and "Search" buttons for easier access. Well, that Back button doesn't do anything, either.
Does anyone know what's happening?
BTW, I don't find the "Simulator" window too useful for my purposes. How can I disable it, so it doesn't automatically come up?
Thanks!
Edit: Well, it seems the KEY_DOWN event listener doesn't work for any key, not only the Back button.

WHOWWW...
suitable for Flash Player 11.6
Back that down to as low a version as possible... 10 or so if possible.
My advice.... never... ever target the latest version of plugin... most users will NOT have that plugin installed.
Back it down and if that doesn't work, post a link to the actual Web page.
Best wishes,
Adninjastrator

How do I get someone to activate my Flash pro cs6 after I properly deactivated it and now it won't reactivate. I need a phone number or email address or something.

I may need to reformat my computer soon. It has been acting badly. So, in accordance with instructions I have gotten from FLASH I deactivated Flash Pro CS6 before I turned off my computer to save myself a problem if the computer died before I deactivated FLASH. Now, when I get back into FLASH PRO CS6 the "deactivate" button is grayed. Who do I talk to about this and how do I contact them?

See if the following helps...
Activation & Deactivation Help
If not, here is a contact link for chat. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Why is the Flash Pro CS6 interface not using the Gorgeous Grey as the others?

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