Why is the free trial asking me for a serial number?

I have tried installing Photoshop CC and the Creative Suite for the free trial and it keeps asking me for a serial number. Do I receive one through email? How do I get the free trial?

Similar Messages

My Adobe X! trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my

My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.

uninstall your acrobat XI.
if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop

I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

We have received your payment - thank you! For your information are the details of the order here:
Ordering information:
Creative Cloud membership Photo Student and Teacher Edition (one-year)
74.00 DKK per. month
Order number[Removed by moderator]
18.50 DKK charges
Total payment today:
92.50 DKK

Need Help: How do you download the free trial of Cs6 for a Mac Snow Leopard?

How do you download the free trial of Cs6 for a Mac Snow Leopard?

CS6 requires OS X 10.6.8.
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS6_system_requirements
So make sure you're running OS X 10.6.8.
Download CS6 from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

I had a code to get logics pro for free and after it installed its asking me for a serial number does anyone know what to do from here.

I had a code to get logics pro for free and after it installed its asking me for a serial number but it never gave me one to put in, it just started downloading and then asked me. Does anyone know what to do from here.

I really don't think that is anywhere near on track.
Most likely the trial version was installed earlier, is that correct?

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Aperture is asking me for a serial number when I log on. I do have one because I got it off the app store. Anyone know anything about this or had this problem?

This problem has been getting at me for a while, I purchased Aperture 3 off the app store about a year ago without trouble, it was fine even when I had lion but after a few mserials deter that it stopped working and asked me for a serial number. It is also gone from my purchase history. I am not going mad and have forgotten hat I bought it in a box because I have written a review on the AppStore which you can only do if you have bought It there.

If you bought this in the App Store and now the App Store is not showing it in your purchased history and you are using the same Apple Id to log in you have a big problem.
I would contact the App Store right away and try to get this straightened out. There is no way to correct this as you do not have a serial number to enter and no way of getting one.
The only other possibility would be if you somehow have two copies of Aperture on your machine, did you ever load the trial version? You could search your HD to see if you have two copies of the application and if you do try running each to see what happens.
But even if this turns out to be the case it wouldn't explain the App Store not having it in your history ad that still is a major problem.
regards

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please help

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I paid for Lightroom and have been using it for over a year now. Ive just tried to open the app and it's asking me for a serial number.

I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.

Have you subscribed to the creative cloud photography package?
If you have, does Lightroom show as being available to install from the CC application manager?
Did you update your Lightroom just before this problem started?
What operating system?

I'm purchased the Photography CC, but PS CC is asking me for a serial number.

Hi,
I purchased the Photography CC (The Photoshop Photography Program), but PS CC is asking me for a serial number.
This CC program is supposed to be open for every one and you don't need to have a previous version of CS. At least that's what the promo says.
I have download it and install it twice but still is running in trial mode.
Any advice is welcome.
Thanks!,
C.

Hi Romit Sinha,
Thanks for your interest.
I'm already did that. I have followed step by step the instructions, checking very carefully every item. I uninstalled and reinstalled all the pack, now I have it in "English International", but still have the same issue.
I think I found the problem, in my profile in the part of the information about the plan, says: "Programa de fotografía Photoshop (Para clientes de CS3+)", in english is "The Photoshop Photography Program (For clients of CS3+).
It's very strange because like I said before, With this program you don't need to have a previous version of CS or Lightroom, or at least, that's what says in the adobe web page before you end up with the purchase.
Now I'm very confused about it.
If anybody could clarify me which are the exact requirements for qualifying for this Photography CC (The Photoshop Photography Program)??.
I would really appreciate.
Thanks a lot.
C.

FCS is asking me for my serial number again. Why?

My Aperture and FCS applications are asking me for my serial number again. I've been using these apps for a year now, why are they asking for my serial numbers again? I don't have the original packaging that has the numbers on them. What do I do?
Thanks,
Brian

http://www.apple.com/support/proapps/serialnumbers/
The application's ID files might be lost or damaged.
For FCS, go to the following location in Finder:
Hard Drive/Library/Application Support/Pro Apps. Do you see a file there named *Final Cut Studio System ID* ? That's where the serial is stored, but the file is not human readable.
Don't know the procedure for the Aperture ID file as I don't have it.
So how do you manage to lose the serial number for a $1000 software package?

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?

[discussion moved to Acrobat Installation & Update Issues forum.]

Why is the free trial asking me for a serial number?

Similar Messages

Maybe you are looking for