Why is the help centre never available

When I access the Help Centre and select a topic, I always get the error message advising topic not available, check your network settings or try again later.  I am a new user of a MacBook and wondering if anyone elkse has had this problem and how did you fix it?  I have tried Apple Support and was told maybe they have a problem, but still it doesn't work.  I have had my Mac 4 weeks now and still access the topics to learn more.  Very frustrating indeed.

Hi 71,
I have tried this suggestion several times with no luck.  Thought I'd start a new thread in case someone has alternative.  I'm surprised Apple Support did not advise to try this.  I know I don't have a network problem as i have no network issues with any other software, tools, whatever.  This is very frustrating as a new user of a MacBook, I can't get to any additional info/help to learn more the apps.  I hope someone can point me in the right direction soon or I might have to go back Windows, grrrrr.

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