Why is the latest version of firefox no longer compatable with my BOUGHT & PAID FOR anti-virus?

My brand new computer came from the factory with Trend Micro Titanium Maximum Security as an Anti-Virus. When its free trial ran out I BOUGHT & PAID for it for a YEAR. I liked you guys & used you as my only browser. Today Firefox updated & my anti-virus is no longer compatible. No Anti-Virus, NO BROWSING ON FIREFOX!!!!

Are you sure you're not referring to an extension that is included with the ant-virus program? Anti-virus programs work on the system level, so it shouldn't matter what version of Firefox you are using. Sometimes AV programs come with bells and whistles, like adding menus, options, or toolbars to certain programs. If that's the case, don't worry; your anti-virus program is still working fine with Firefox.
If you go to '''Help > Troubleshooting Information''' then click '''Copy all to Clipboard''', open a reply to this post, and go to '''Edit > Paste''' to paste the info from your Troubleshooting Information page, we should be able to see if you have any extensions installed on Firefox by an anti-virus program.

Similar Messages

  • The latest version of Firefox no longer asks if you want to save open tabes for your next session..I HATE not having that option. What were they thinking?

    Question
    The latest version of Firefox no longer asks if you want to save open tabs for your next session..I HATE not having that option. What were they thinking? (I think this is self explanatory)

    Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session.<br />
    You can use "Firefox > History > Restore Previous Session" to get the previous session at any time.<br />
    There is also a "Restore Previous Session" button on the default <b>about:home</b> Home page.<br />
    <br />
    Another possibility is to use:
    * [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

  • Why is the latest version of Firefox not compatable with the Google toolbar? Will it ever be or do I need to switch back to Internet Explorer?

    My Google toolbar was deleted when I downloaded the latest version of Firefox. It will not re-load because it is not compatible. Is this problem with Google or with Firefox? Will it be fixed soon, or will I have to go back to Internet Explorer?

    See my suggestion in this post (it worked for that happy user): https://support.mozilla.com/en-US/questions/839721
    <br />
    <br />
    '''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
    *Adobe Shockwave for Director Netscape plug-in, version 11.0
    *Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
    #*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • Why is the latest version of Firefox 33.0.2 using 100% of my CPU?

    Just like the last update to Thunderbird, with no changes on my system, the latest version of Firefox uses 100% of my CPU where it didn't before. I've run every test, disabled my anti-virus, run in safe mode and it makes no difference.
    Since there was no useful answers when I posted about the TB problem, I doubt there will be any here.
    Sorry Mozilla, but you're about to lose my support. I already moved away from Thunderbird. Now that FF has the same problem, I'm about to switch my browser to Chrome, even though it is not as good.

    Create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Is the latest version of firefox (not beta) compatible with MS 8.1?

    I just bought a dell laptop with ms 8.1 and want to know if I download the latest version of firefox (not a beta version) will it run correctly with 8.1?

    Yes, that shouldn't be a problem.
    *http://www.mozilla.org/en-US/firefox/28.0/system-requirements/

  • What is the latest version of Firefox that will work with Windows ME?

    We were recently given an older Gateway laptop that we intend to use solely as an internet terminal. Alas, it is running Windows ME and I don't even know if it has all the specs to upgrade (and certainly not to Vista, which is the only thing we have an install disk for). It currently has Firefox 2.0.0.20, which of course contains numerous security vulnerabilities and is incompatible with most newer plugins. What is the best version of Firefox that will work with Windows ME, and is it still available for download? Thanks!

    Hmm... guess this will be just an e-mail terminal, hardly anything else works cuz I can't update Flash! Thanks for your help.

  • Why does the latest version of firefox crash on my windows 7 64 bit system? in English

    I've used Firefox forever, swear by it. The past few times I've installed the latest version, my computer comes to a SLOW crawl and CRASHES repeatably. I uninstall and re-install 3.6.24 and every thing works fine. I constantly get reminders that I'm using the older version and to update. I refuse to because it turns my system into a glorified paper weight. Any idea why this might happen?

    Sorry I didn't get a crash report. My computer would just come to a complete stand still. No reports, nothing. I've installed it at lease three times now, and each time it does the same thing. I have to do a hard reboot, uninstall and re-install the 3.6.24 version and it works fine. I posted the question to see if anyone else has experience the same problems. I could try it again to see if I get a crash report. I would have to do this over the weekend as I use this computer for my business.
    I appreciate your response and sorry I didn't have a report for you. I'll keep you informed as to what takes place when I try to re-install.
    Thanks again

  • Why is the latest version of Firefox such CRAP??

    Features removed,
    UI setup not remembered
    Unable to put tabs where you want them
    Customisation of button bars screwed up
    etc
    etc
    etc
    etc

    To what Firefox version are you referring?
    You appear to be using a Firefox 18 version.
    Did you downgrade to that version?
    Please update to the current Firefox 31 release.
    *Help > About Firefox
    *https://support.mozilla.org/kb/update-firefox-latest-version.
    *https://support.mozilla.org/kb/Updating+Firefox
    The Firefox version that you currently run is no longer supported with security updates.
    *It is important to update Firefox and add-ons to the latest version to get all security fixes.
    See also:
    *https://support.mozilla.org/kb/how-to-make-new-firefox-look-like-old-firefox
    *https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
    *https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox
    Note that your System Details List shows multiple Flash plugins.
    *Shockwave Flash 14.0 r0
    *Shockwave Flash 12.0 r0
    You can find the installation path of all plugins on the <b>about:plugins</b> page.
    *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
    You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
    *(32 bit Windows) C:\Windows\System32\Macromed\Flash\
    *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

  • The latest version of Firefox has a compatability problem with the Reget download manger which means I can only download zipped files rather than large MOV or MKV files as could previously be done. Is there a solution to this issue?

    As per above the Reget add on is now not compatible with Firefox's latest version. Is this something which Firefox is looking into? Is there a work around or is this up to Reget to remedy?

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • Why does the latest version of firefox insist flash player is out of date and blocks play back but it is the latest update

    Flash Player Plugin between 11.0 and 11.7.700.169 (click-to-play) has been blocked for your protection.this is what firefox tells me but when i check the add-ons manager it says version 15.0.0.239 is installed.how can i get firefox to recognize the right version

    The Plugin check is behind on what versions is current to check for so it is useless at moment until it is updated.
    This is because 15.0.0.2'''39''' is not the latest Firefox 15 version as there has been at least 15.0.0.2'''42''' which is on blocklist and 15.0.0.2'''46''' which is not on the blocklist as according to Adobe it is not affected.
    Flash Player Plugin 14.0 to 15.0.0.242
    https://addons.mozilla.org/en-us/firefox/blocked/p798
    Flash Player Plugin 10.3.183.66 to 13.0.0.258
    https://addons.mozilla.org/en-US/firefox/blocked/p794
    So for Windows and Mac 16.0.0.235, 13.0.0.25'''9''' ESR and
    15.0.0.24'''6''' are not vulnerable according to Adobe and are not on blocklist.
    '''philipp''' you need to update your posting for this as Mozilla made a two part blocklist on Friday so as to not block the 13.0.0.258 ESR version and your link is for one of the two blocklists for Win/Mac.

  • Why does the latest version of firefox come with so much spam software? Spent an hour uninstalling most of it. really annoyed. Loyal firefox user.

    just downloaded a new version of Firefox and it loaded a heap of background programs that produce stupid pop ups for PC cleanup tools and other nuisance pop-up crap? When did you make the decision to add this crap to your freeware??? Most annoying......

    http://www<i></i>.downloadinfo<i></i>.co/lp/firefox/551/?_u=ai76gpte71odhe2a2t8nofr8lvi6nic2evfj9b7jr8bl5fkr74d0-e897a79efabf7f07de9d60ab5b973d48
    here is the link that i think i used, which is one of your download servers.

  • Latest version of Why is the latest version of Firefox running slow?

    Firefox is running very slow, some pages slower than others, Like Ebay is impossible to scroll down the page. Even this page is slow. I have reset, deleted bookmarks, tabs, nothing helps. I have used Firefox for a few years, but now have had to use Opera which is super fast.
    Thomas

    You might already have reviewed the suggestions in this article, but if not: [[Firefox is slow - How to make it faster]].
    Since Flash is used pervasively on the web, as a diagnostic, could I suggest this test: set the Flash player to "click to play" so that sites require your permission to use it. Firefox should load the rest of the page more quickly and you can decide whether the site needs to be able to use Flash. (Sometimes it's just for analytics, super-cookies, or to play ads.)
    Here's how:
    Open the Add-ons page using either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Plugins.
    On the right side, look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".
    When you visit a site that wants to use the Flash, you should see a notification icon in the address bar (looks like a small lego block) and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.
    Do pages load any faster?

  • Will it ever be possible to run the latest versions of firefox on my G4 with OS 10.5.6 or will I always be non compatible

    Every time an update for firefox comes out it comes upnot compatible with your OS

    Hi dumbum,
    You might want to take a look at the [http://www.floodgap.com/software/tenfourfox/ tenfourfox] project. It's a fork of Firefox that supports PPC and older versions of Mac OSX.
    Hopefully this helps!

  • Where can I find what the latest version of Firefox is?

    I just want to know what the latest version of Firefox is. I'm not asking where I can download the latest version. In the past when I've gone to Firefox help and "About Firefox" It said I had the latest version when in fact I didn't. So I just want to know where I can go to find out what the latest version is. When I Google "What is the latest version of Firefox" it only tells me where to go for the download but not what the latest version is.
    Thanks,
    dycon

    You can find the full version of the current current Firefox release (37.0.1) in all languages and all operating systems here:
    *https://www.mozilla.org/en-US/firefox/all/
    If you hover a link then you can see its version number.
    See also the Release Notes of the latest version:
    *https://www.mozilla.org/en-US/firefox/notes/

  • Which is the latest version of firefox for centos 5.6

    Dear Sir/ Madam
    We are using CentOS 5.5 and CentOS 5.6 on systems in our office.
    Can you tell me which is the latest version of firefox that will work with such OS?
    Also if you could provide the installation steps that would be great!
    Regards
    Nitin

    You would have to check the System Requirements for GTK+ and GLib of later Firefox versions to see if you meet them in your Linux distribution.
    They haven't changed according to the system-requirements pages, so if Firefox 17 works then 33 should work as well.
    *https://www.mozilla.org/en-US/firefox/17.0/system-requirements/
    *https://www.mozilla.org/en-US/firefox/33.0/system-requirements/
    See:
    *http://kb.mozillazine.org/Installing_Firefox#Linux

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