Why is the music I drag from itunes displaying different on my ipod/phone? For example, Artist: Beyonce, Song: 1 1, Album:4 (in iTunes); my ipod/phone shows the artist as blank, but the song and album remain. It does this for numerous songs.

Sometimes if I change the info for a song in itunes, it will show on my ipod that I never changed it. Its so frustrating because it unorganizes my music on my device. Someone Help!!! PLease!!

Since there were only 8 songs left on the iPod i could just do a 'hold and slide my finger' motion on the name of the song and there would be a delete option. Did that to all the songs and re-synced th ipod again to the computer, this time checking the 'sync music' box. It worked. I dont know if this is only available for iPod touch or for other iPod's as well

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Can't add music my iPhone from iTunes. When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load. [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to

Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.

Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

My iPhone 4s iOS 7.0.4 will not update music or apps from iTunes 11.1.3. this was true of my pc and the new MacPro.

My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement.

HT201269 I have years worth of music on my PC that is about to die. If I get an iPad is there anyway to get the music from my PC onto the iPad? I have the iCloud but my understanding is only music actually purchased from iTunes lives int he cloud.

I have years worth of music on my PC that is about to die. If I get an iPad is there anyway to get the music from my PC onto the iPad? I have the iCloud but my understanding is only music actually purchased from iTunes lives int he cloud. I have music that was legally purchased and loaded to my iTunes account from cd's that I no longer own. I need a new laptop and am deciding between the iPad and the Mac book. I use the computer for music, photos, and web - nothing else and nothing fancy. I don't know that there is a way to save my huge music library without saving it to an external hard drive and then loading it to a new one (does the iPad have a port to plug an external hard drive into?)

First, you would need to make a backup of the entire iTunes folder on the PC. You could get music to the iPad if the PC was still functioning, or you would have to move the music to another computer. An iPad is not a laptop, and does not have a port to plug an external drive into. You can sync music to the iPad from the computer, but you are correct, unless you get iTunes Match, you would need a computer to copy the music to and then sync to an iPad.

Purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?

Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped

I had my Ipod nano 7Gen factory restored. Nano touch is working smooth without any song init but after i have any of the songs shifted from itune touch buttons get messed up. They don't work. Help me in over coming this issue

I had my Ipod nano 7th Gen factory restored. Nano touch works smooth without any song in-it but after i have any of the songs shifted from itunes, touch buttons get messed up. They don't work. Help me in over coming this issue.

Hello Rohantm,
Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) touch screen. I recommend the following steps for the issue you described (you can skip the steps you have already tried):
Touch screen does not accept input
Clean the screen with a microfiber polishing cloth.
Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
Sync with iTunes and restore the iPod.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Find the full article here:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Thank you for using Apple Support Communities.
Best,
Sheila M.

Help! I thought I was pretty good setting up slide shows and adding music. I'm trying to make a new slide show from a great trip to New York. I can get theme music but no music at all from iTunes. Checking my older slide shows, which did play music!

Help! I thought I was pretty good setting up slide shows and adding music. I'm trying to make a new slide show from a great trip to New York. I can get theme music but no music at all from iTunes. Checking my older slide shows, which did play music, it's all gone!
Problem seems to have started after updating to Mavericks.
Is there a box I need to check/uncheck?
Any help very welcome!

Hopefully you've seen the post from Terence Devlin? I've pasted it below.
In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Pity Apple didn't either warn us or set up a bug fix!

HT201611 probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..and i am dissapointed. and the 2 days expiration is another absurd thing. again, dissapointed.

probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..i am very disappointed. and the 2 days expiration is another absurd thing. bc i typically dont have the time to watch a 1 hour and 30 minutes movie but will watch a little every morning for a week to finish. this 2 day expiration force me to waste my time watching the movie. very, very dissapointed. next time ill rent from google. this kind of mistake should not be made by apple.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

Are you in Italy... Do you have an Italian iTunes Store Account...

My iphone 4 is losing telephone numbers at a rate of 2 or 3 a day from contacts. The name and emails remain. Why?

my iphone 4 is losing telephone numbers at a rate of 2 or 3 a day from contacts. The name and emails remain. Why?
It was happening before IOS 8 was launched

Hello there William Malmesbury,
It sounds like your Contacts app seems to be losing your contacts phone numbers, but the rest of the information is fine. If you don't already have a backup, I would create one either with iCloud or iTunes, or even both:
Back up and restore your iOS device with iCloud or iTunes
If you use iCloud I would use these steps from the following article:
Get help using iCloud Contacts
See if a contact is stored with iCloud or another service, such as Google or Yahoo:
Open Contacts and tap Groups in the upper-left corner.
Deselect the All [account] option for any third-party, such as Gmail or Yahoo.
Make sure All iCloud is selected.
View your contacts. If the contact isn't visible, then it exists in a third-party account.
You can import the contact from a third-party service into iCloud. iCloud won't sync contacts that are associated with a different service.
You need to make sure that iCloud is your default account for Contacts:
If you want new contacts to appear automatically on your devices.
If you're syncing contacts with multiple accounts on your device (iCloud, Gmail, Yahoo) and recent changes to Contacts on your iOS device don't appear on your other devices.
See if iCloud is your default account:
Tap Settings > Mail, Contacts, Calendars.
In the Contacts section, tap Default Account.
Make sure iCloud is selected.
Restart Contacts
Close and restart the Contacts app on your iOS device:
iOS 7:
Double-click the Home button to see your open apps.
Find the Contacts preview screen and swipe it up to close the app.
Press the Home button to return to your Home screen.
Wait a minute, then reopen the Contacts app.
Turn iCloud Contacts off and back on
Tap Settings > iCloud.
Turn Contacts off.
You can choose Delete from My [device] if your data exists at icloud.com/contacts and on one or more of your devices. Otherwise, choose Keep on My [device].
Wait a few minutes, then turn Contacts back on.
Restart your device
Hold down the Sleep/Wake button, then drag the slider when asked to power off. Turn your device back on.
If not, I would start by quitting all the running apps on your phone:
iOS: Force an app to close
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling

I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks

I have my personal music (not purchased from Itunes) stored in two locations, on my PC and on an external HD. How can I find out which directory itunes uses to access this music? I am using Itunes version 11.4.0.18. Thanks

Many thanks JEM24 for your help. Ive just spent the best part of six hundred pounds on a new Sony Rx100m2 compact camera, so I have no interest in the Ipods camera at all really. I doubt Ill be watching many videos on it as Im very lucky in that I have a good Android tablet. Its more as a stock music player that Ill be buying the Ipod for, if indeed I do end up buying one. I dont like the idea of paying the exorbitant amount added for more memory space that Apple along with most other companies charge. In fact I read an article on this very subject just yesterday in the tech section of Flipboard. It stated in the article that in the case of the Iphone the actual cost of each additional gigabyte of storage to Apple et al is something in the order of 60p.. This is certainly not reflected in the price us the customer has to pay at the till.. Its for this reason primarily that Apple in particular, because their products do not allow adding expandable memory of your own in the form of cheap to buy cards, that nobody in their right mind buys the 64gig etc Iphones..I am aware that we are discussing my potential purchase of an Ipod Touch here but you see my point. Many thanks again though for helping me.

HT201272 Will Apple give me all the music I purchased from iTunes for my new computer?

My computer crashed so I bought a new one but my entire music library is gone. And to make matters worse it didn't back up on my external hard drive so I would like to get all the music I purchased from iTunes back on to my new computer. My only thought is I am at the mercy of Apple to get it...am I right? Thank you

Whether or not you'll be able to depends on what country you're in, and whether the music is still available in the iTunes Store.
(77190)

HT203167 I just updated my Iphone, but have lost all my musics I purchased from itunes.

I just updated my iphone, but have lost all my musics I purchased from itunes.

Depending on which country that you are in you might be able to re-download it for free : re-downloading. Otherwise, have you not got a copy of them on your computer and/or on a backup that you can use to re-sync them to the iPhone ?

I want to transfer all my iPhoto, iTunes, contacts, etc. files from my MacBook, which I am selling to a MacBook Pro. What is the easiest and safest method of achieving this? Can the files backed up on Time Machine be transferred to the Pro?.

I want to transfer all my iPhoto, iTunes, contacts,documents, etc. files from my MacBook, which I am selling, to a MacBook Pro. What is the easiest and safest method of achieving this? Can the files backed up on Time Machine from the MacBook be transferred to the Pro in some way? I would like to capture the files as they appear on the MacBook, such as "Events" in iPhoto and the various song categories within iTunes without having to rename them all once saved on the Pro, which is the case with photos when I simply save them to thumb drive and import them to the Pro. Sny advice would be appreciated.
Best regards,
Rob.

Michael,
Thanks for all your assistance. There is no need for apologies, Migration Assistant did indeed create a second account for the MacBook data. It has just taken me some time to figure out how to access it. I now have all the MB data in one account and the MBP files in another, which suits me fine. In fact, it is an advantage in my case as it keeps the private and business aspects separated.
I will however try the fatcatsoftware to transfer all the iPhoto files to my iMac, where I keep my main photo library. and it will be of help to keep the events, etc in the transfer. As far as iTunes is concerned, I have HomeSharing on all my computers and this has obviated the need to worry about playlists being transferred successfully. However, HomeSharing did not appear to share the iPhone/iPod apps that were stored on the MB and although these have now come across with the new MacBook account on the MBP, I was wondering whether my iPhone and iPod will be recognised by the MBP and sync with it? Will I need to have the MB account open to achieve this or will the MBP recognise and sync with the iPhone/iPod automatically irrespective of which account is open?
Thanks for the tip on deauthorising my iTunes account from the MB before sellng. This I will do and I believe the best way to remove all of my data from the hard drive is to reinstall the MacOSX operating system software. Is this the right approach to securely delete everything?
Thanks again for sharing your expertise and your guidance through this exercise.
Best regards,
Rob.

Why is the music I drag from itunes displaying different on my ipod/phone? For example, Artist: Beyonce, Song: 1 1, Album:4 (in iTunes); my ipod/phone shows the artist as blank, but the song and album remain. It does this for numerous songs.

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