Why is the On Demand so slow to respond

Title says it all
Why is the On Demand so slow to respond?
You have very fast Internet but extremely On Demand Programming Why is that?
Fix it or ill have to go back to Road Runner. My wife runs a Preschool/Daycare and needs Fast On Demand programming because she's very busy with the kids.
She allows them to watch some of the children's programming if they did well in the class work but she doesn't have time to wait for the EXTREMELY SLOW Response.

Memory leakage causes it to run slow. One way to easily fix this is to reboot the box. It will automatically reallocate memory. To reboot, simply unplug power cord for 1 min then plug back in.
Anthony_VZ
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