Why is the Outlook Favorites sort order not saved?

I have added the inbox for my main email account as well as inboxes for hotmail and gmail to favorites as well as some folders and search folders. I put the inboxes at the top and exit Outlook. When starting again they are at the bottom instead. Any solution?

For some reason it works as expected now. Maybe /resetnavpane did the trick anyway even though it at first
after the reset did not work. Not sure but for now the inboxes shows up at the top as I want to. If this changes again I'll post an update.
As Deva's said, this is depend on Outlook.xml. If Outlook load the XML failure, we would not receive the correct view. Creating a new Outlook profile would refresh all of files in a new profile, this is a way for troubleshooting and we don't
need to import all of PSTs.
Thanks.
Cheers,
Tony Chen
Forum Support
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