Why is the preview or scan images as separate files grayed out? When it was working just fine before
I have windows 8...I have been using this scanner for about a month. My scan/fax/printer is a Brother MFC-8910DW. This is what brothers website says regarding this make and model. "Scan multi-page documents using the 50-page capacity auto document
feeder or use the legal-size document glass for bound materials." For the Full month it has been scanning multiple pages using Microsoft scan a document or picture. I tried to scan this morning and it will now only let me scan ONE page at a time.(( I
have to scan over 800 pages!!) On the lower left corner there is a box I was able to click previously it says preview or scan images as separate files. It is now grayed out and I am unable to select it. I know for a fact it has nothing to do with my printer
because I use it for a month and it worked beautifully. Please could someone help with this issue?
Hi,
For this issue, I would suggest you update to the latest printer driver, if you have any other related printer\scanner programs installed, please make sure that you have the latest version or reinstall as a test.
It's recommended to contact the manufacture for members there are more familiar with this product
Brother Support
http://www.brother-usa.com/askus/#.VA_jdFscSM8
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support
Similar Messages
-
Why is windows 7 not recognizing my iphone? It was working just fine before!
It was working just fine before. Today I plug it in and nothing happens, it doesn't charge from my laptop, or recognize it. At one point it installed the drivers again and it worked for like 2 minutes but then it went back to nothing! It was going to do the update but then it said something about my purchases and transfering first so I cancelled the update and then the iphone stopped working on the laptop.
Tried that already and nothing I'm still looking up solutions but nothing has worked so far. I repaired the latest iTunes installer and nothing.
-
Why can't I play a certain song on my iPad Mini when it was working the day before, but after syncing it to my iMac, it won't work on both my iPad and my iMac. Plz help
Accidents happen, and apple can certainly assist you with replacement of said device. Most manufacters would tell you to buy a brand new retail unit, apple will charge you about half price for a replacement unit. I agree its unfortunate that it happend, but expecting a free replacement is just going to lead to disappointment
-
Okay my phone was working just fine and I went to unlock it and it wont show the lock screen it just remains black please if anyone can help me fix it it will be much appreciated, I am very careful with my phone so I dont know why its acting like this.
I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.
-
The bookmark drop down tab is too wide on version 6. It worked just fine on version 3.6. Thanks
The bookmark drop down tab is too wide on version 6. It worked just fine on version 3.6. I know you can shorten the individual urls, but why should I have to do this? I am sticking with 3.6 until this problem is resolved.
That can be caused by having some bookmarks with a long title.<br />
The width of a column in the Bookmarks menu list is in current Firefox versions automatically adjusted to fit the bookmark with the longest name.<br />
You can check the names of the bookmarks and make the longer ones shorter.<br /> -
Hi, I m using an iPhone 4 and my yahoo push email was working just fine but for the last few days I am experiencing some problem that is the emails are not getting pushed , I have to manually fetch the mails. So what could be the reason for this.....I have set the email setting to "push" mode. Moreover I can't edit the mail server address ....current it's on Yahoo SMTP server
Will it get rectified and restored...if so after how long. What could be the reason for such outage kindly share, as I am facing real problem because of this...
-
Pixma was working just fine until I replaced 3 of the ink cartidges. Now it only prints blank pages
Pixma was working just fine until I replaced 3 of the ink cartidges. Now it only prints blank pages. It does the same thing from my computer as from the printer itself. Also passes the device maintenance tests, including all the colors and the alignment. Does anyone have any ideas?
ThanksHi, Patty8888!
So that the Community can help you better, we will need to know exactly which printer model you're using, which operating system is running on your computer, how your printer is connected to your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day! -
My nano was working just fine and I had been using it as my fitness watch ( music). I plugged it in to charge and when I came back to unplug it, it was so hot that it burned my hands. I continued to unplug it and that was the last time it worked.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?
1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
I have iPhone 4, it was working just fine..no I have a problem: it keeps searching for the network and then says no network..it was open to clean from inside..how can I fix the problem
Tap Settings > General > Reset > Reset Network Settings
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections -
Why is the First Item Moved by a Rule is Grayed Out
Howdy,
When rules are applied to move e-mails from my Inbox to some other folder the first item in any of those folders is either grayed out and not listed as new or has the Junk Mail Flag set even though Mail doesn't think it's junk mail (i.e., the thimbs down button is active rather than the thumbs up button to reset to not junk). This is with Mail in 10.8.1.Hi,
For this issue, I would suggest you update to the latest printer driver, if you have any other related printer\scanner programs installed, please make sure that you have the latest version or reinstall as a test.
It's recommended to contact the manufacture for members there are more familiar with this product
Brother Support
http://www.brother-usa.com/askus/#.VA_jdFscSM8
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support -
Why are the songs I've deleted off my Ipod grayed out?
I've deleted the songs manually off my ipod, as there is an option to do so. However, when I click into my songs on the Ipod, there are the songs that I had already deleted and are grayed out. They won't play-because I've deleted them. I've gone as far as deleting them off my Itunes and computer all together. The grayed out songs are still there and will not go away! Has anyone else had this problem and been able to fix it?
Depending upon what country that you are in you might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
-
This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
-
Did I inadvertently hit some key that blocked out the preview slide? If so, what do I do to get it back? My presentation is on Thursday so I would appreciate any help you can give me. Thanks.
Did I inadvertently hit some key that blocked out the preview slide? If so, what do I do to get it back? My presentation is on Thursday so I would appreciate any help you can give me. Thanks.
-
I have an iPad 2 for less than a month, I updated the IOS to 6 about two weeks ago... It was great, up until tonight. My WiFi flat out won't work... and all the other laptops, iphones in the house are working fine.
Would LOVE to have it fixed.
Not very happy with Apple and this 'mishap'...
it does NOT have the cellular wifi, or whatever it's called. it's not capable of connecting to a carrier... just through regular wifi.1. Turn off router for 30 seconds and on again.
2. Settings>General>Reset>Reset Network Settings
Maybe you are looking for
-
Everything is so slow after I updated to 10.7.2...Help:(
I have a Macbook pro 15''.. Bought this Aug. Everything is so slow after I updated to 10.7.2 ..... Especially now it takes me 1 min to turn on my laptop... which used need only 10 sec. So does Turn off...before update it is 2 sec, now it is 30 sec...
-
Can i install wow on an external hard drive?
Can i install wow on an external hard drive and play it off that, cause im runing out of space on my computer.
-
How to get the text in module pool program after f4 help
Hi to all experts, My required is to get the text of a field when the user clicks on the f4 help text should be populated automatically beside the field how to do it
-
Java swing on Internet Explorer Urgent
hello, I have simple applet. Which can be viewed on appletviewer , But if I try to view in Internet Explorer ,it gives nothing. Plz help Me.
-
I cant update my iphoto from 2.0
I try to update my iphoto but it says i dont have eligible iphoto apps. Help . I want to put pics on my ipod please HELP