Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized?

Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized in my computer ?  I have the same printer/scanner/fax at work and I couldn't get it to scan either.  They just keep saying No scanners were detected. 
And it tells me on the scanner to do it from the computer!!  Ugh!!!!!  I need it done yesterday!  This ePrint has been very disappointing.  Print quality is terrible, it always has errors when I try to print, and I continuously have to go to my so-called wireless printer and hit the home button to wake it up!  What good is having wireless if I have to go to it?  I might as well plug in!   Waste of money and can't afford to buy a different one   But any answers would be greatly appreciated.
OS- Windows 7 64-bit 

jewlz0001 wrote:
Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized in my computer ?  I have the same printer/scanner/fax at work and I couldn't get it to scan either.  They just keep saying No scanners were detected. 
And it tells me on the scanner to do it from the computer!!  Ugh!!!!!  I need it done yesterday!  This ePrint has been very disappointing.  Print quality is terrible, it always has errors when I try to print, and I continuously have to go to my so-called wireless printer and hit the home button to wake it up!  What good is having wireless if I have to go to it?  I might as well plug in!   Waste of money and can't afford to buy a different one   But any answers would be greatly appreciated.
OS- Windows 7 64-bit 

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